Client Representative

Rise Up Innovation is expanding throughout Detroit, MI and we're looking for friendly, motivated individuals to join our growing team as Client Representatives. If you enjoy meeting new people, have a positive attitude, and are looking for an opportunity to build professional experience, we'd love to meet you!

This full-time, on-site position is ideal for individuals interested in gaining experience in customer service, client relations, account management, customer support, sales, customer engagement, and business development. Whether you're entering the workforce, a recent graduate, transitioning from retail or hospitality, or exploring a new career path, our team provides the training, coaching, and support to help you get started.

As a Client Representative, you'll work directly with prospective and existing customers throughout Detroit and surrounding communities. You'll help customers understand available products and services, answer questions, recommend suitable solutions, and assist with new customer accounts and service enrollments. You'll also support customer acquisition, client outreach, and account growth while helping deliver a positive customer experience.

Why Join Rise Up Innovation?

• Competitive compensation
• No previous customer service or client relations experience required
• Hands-on training and ongoing support
• Full-time employment with consistent scheduling
• One-on-one coaching and mentorship
• Performance-based bonuses and incentives
• Career advancement and professional growth opportunities
• Supportive, collaborative, and team-oriented environment

Client Representative Responsibilities

• Communicate directly with prospective and existing customers in professional, customer-facing environments
• Provide friendly, personalized customer service and client support
• Build positive customer relationships through effective communication and follow-up
• Identify customer needs, preferences, and service requirements
• Explain available products, services, pricing, promotions, and account options
• Recommend suitable solutions based on individual customer needs
• Assist with new customer accounts, service enrollments, and account updates
• Answer customer questions and provide accurate product and service information
• Support customer acquisition, client outreach, and account growth initiatives
• Maintain accurate customer information, account records, and follow-up details
• Collaborate with team members to achieve customer service and client engagement goals
• Participate in product training, team meetings, and ongoing development activities

Client Representative Qualifications

• Must be at least 18 years of age
• No previous customer service, client relations, or sales experience required
• Strong communication and interpersonal skills
• Friendly, professional, and customer-focused attitude
• Comfortable interacting directly with customers
• Positive attitude and willingness to learn new skills
• Motivated, dependable, and goal-oriented
• Strong organizational, time-management, and problem-solving skills
• Ability to work independently and collaboratively with a team
• Availability to work full-time, on-site in Detroit, MI
• Reliable transportation for local, in-person work

At Rise Up Innovation, we believe a positive attitude, strong work ethic, and willingness to learn can be just as valuable as previous experience. We welcome individuals from backgrounds in retail, hospitality, restaurants, customer service, sales, and other customer-facing positions, as well as those looking for their first professional opportunity.

If you're ready to build valuable professional skills, work directly with customers, and become part of a supportive, growing team, we'd love to learn more about you.Apply today to join Rise Up Innovation as a Client Representative in Detroit, MI!