Store Manager

Are you ready to take the next step in your career and join a team that values quality, sustainability, and community? At Once Upon A Child, we specialize in buying and selling gently used kids' clothes, toys, and equipment, giving families an affordable and eco-friendly way to shop. We're looking for a motivated and experienced Store Manager to guide our team and ensure our store runs smoothly.

As a Store Manager, you'll play a critical role in the day-to-day success of our store. Your responsibilities will include:

• Team Leadership: Inspire, motivate, and manage a team of employees to deliver excellent customer service and meet store goals.
• Operational Excellence: Oversee daily operations, including inventory management, merchandising, and ensuring the store is clean, organized, and welcoming.
• Customer Engagement: Create an exceptional shopping experience for our customers by fostering a friendly and helpful environment.
• Sales & Performance: Monitor sales performance, identify opportunities for growth, and implement strategies to achieve targets.
• Problem-Solving: Address challenges as they arise, from resolving customer concerns to managing staff schedules.
• Training & Development: Support and develop your team members to help them grow in their roles.

We’re seeking a candidate who can bring energy, organization, and leadership to our store. To be successful in this role, you’ll need:

• Experience: At least 1 year of experience in a leadership or management role, preferably in retail or a customer-facing environment.
• Leadership Skills: The ability to lead by example, inspire a team, and make decisions confidently.
• Customer Service Savvy: A passion for delivering excellent customer experiences and handling situations with professionalism.
• Organization & Time Management: Strong ability to prioritize tasks and manage multiple responsibilities effectively.
• Communication Skills: Clear and friendly communication with customers, team members, and stakeholders.

At Once Upon A Child, we’re more than just a storewe’re a community hub for families. We believe in sustainability, affordability, and giving kids’ items a second life. When you join our team, you’ll be part of a mission-driven company that values hard work, creativity, and a positive attitude.

If you’re excited about the opportunity to lead a team, make a difference in your community, and grow with us, we’d love to hear from you! Apply today to join Once Upon A Child in Warwick, RI, and let’s create something amazing together.

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