Our client is seeking a detail-oriented Customer Service Representative with administrative experience to join their team. This role is ideal for someone who enjoys helping customers, managing day-to-day office tasks, and supporting internal operations in a fast-paced environment.
- Respond to customer inquiries via phone, email, and in person in a timely manner.
- Resolve customer issues and escalate complex concerns as needed.
- Maintain accurate customer records, files, and documentation.
- Perform administrative duties such as data entry, scheduling, filing, and preparing reports.
- Support office operations and assist team members with general administrative tasks.
- Process orders, track requests, and follow up to ensure customer satisfaction.
- 1+ years of customer service experience.
- Previous administrative or office support experience preferred.
- Strong communication, organizational, and problem-solving skills.
- Proficiency with Microsoft Office Suite and basic office systems.
- Ability to multitask and work effectively in a team environment.
