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Customer Service Representative

Construction Execs

Huntsville, AL • 11/12/2026

Job Description

Job Description

Our Client, an established company serving the residential and commercial construction markets, is seeking a professional, personable, and highly organized Customer Service Representative / Office Administrator to support its Huntsville-area operations.

This is an excellent opportunity for someone who enjoys working with people, keeping an office running smoothly, and taking ownership of a variety of administrative responsibilities.

The ideal candidate is a dependable, detail-oriented professional who can serve as the welcoming face and voice of the company while providing essential support to the management, sales, service, and accounting teams.

Key Responsibilities

  • Serve as the first point of contact for customers, visitors, and incoming telephone calls.
  • Professionally greet visitors, answer phones promptly, and direct inquiries to the appropriate team members.
  • Coordinate customer requests and enter sales opportunities into the company’s software system.
  • Create and process service orders for the service department.
  • Assist with accounts payable, accounts receivable, and customer collections.
  • Process occasional customer payments and over-the-counter transactions.
  • Maintain accurate records and assist with general office administration.
  • Support management with day-to-day operational and administrative needs.
  • Help ensure a professional, organized, and customer-focused office environment.

Qualifications

  • Minimum of five years of experience in customer service, reception, office administration, or a related role.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Proficiency in Microsoft Word, Excel, and general office software.
  • Experience with QuickBooks is a plus.
  • Familiarity with accounts payable, accounts receivable, or collections is desirable.
  • Ability to multitask, prioritize responsibilities, and maintain confidentiality.
  • A positive, professional attitude and willingness to assist wherever needed.

Compensation & Benefits

  • Hourly Pay: $22–$25, depending on experience
  • Schedule: Monday–Friday, 8:00 AM–5:00 PM
  • Employment: Full-time, hourly, non-exempt; overtime eligible
  • Benefits: Health insurance, dental insurance, and 401(k)
  • Location: Huntsville, Alabama area

Why Consider This Opportunity?

Our client offers an opportunity to become an important part of a professional, customer-focused organization. This is a highly visible position with daily interaction across multiple departments and the opportunity to make a meaningful contribution to the company’s operations.

If you’re someone who takes pride in delivering outstanding customer service, enjoys a variety of responsibilities, and thrives in a collaborative office environment, we’d like to hear from you.

Apply today through Construction Execs.