The Senior Project Manager provides leadership and oversight for complex programs consisting of multiple related projects, strategic customer initiatives, or major cross-functional engagements within the automation and logistics industry. This role is accountable for overall program performance, including scope, schedule, budget, resource coordination, risk management, customer satisfaction, and achievement of business objectives.
The Senior Project Manager works across Project Management, Engineering, Operations, Finance, Quality, vendors, and customer organizations to ensure projects align with overall program objectives. The role provides leadership and guidance to Project Managers assigned to the program, establishes program-level priorities, manages dependencies and escalations, and ensures consistent execution in accordance with company project management standards.
The Senior Project Managerserves as a senior point of contact for customers and internal leadership and is expected to identify risks proactively, resolve complex issues, drive decisions, and maintain visibility of overall program health.
Responsibilities and Duties:
- Lead and oversee multiple related projects or large, complex customer programs from initiation through execution, commissioning, and closeout.
- Establish overall program objectives, execution strategies, governance structures, priorities, and success criteria in alignment with customer commitments and business goals.
- Provide leadership and guidance to Project Managers and project teams assigned to the program, ensuring alignment across individual project schedules, budgets, risks, resources, and deliverables.
- Develop and maintain integrated program schedules, identifying dependencies, critical paths, resource constraints, and potential impacts across projects.
- Maintain overall financial accountability for assigned programs, including budgets, forecasts, revenue projections, cost performance, margin, invoicing milestones, and financial risks.
- Partner with Finance and Project Managers to review project financial performance, identify variances, and develop corrective actions to protect program profitability.
- Coordinate resource requirements across Engineering, Operations, Project Management, Quality, and other functional groups; identify resource conflicts and work with functional leadership to establish priorities.
- Establish and maintain program-level risk and issue management, including identification, prioritization, mitigation planning, escalation, and monitoring of risks that may impact multiple projects or strategic objectives.
- Lead resolution of complex project and program issues requiring coordination across multiple functional groups, customers, vendors, or leadership teams.
- Serve as a senior customer-facing point of contact for assigned programs, maintaining strong relationships with customer leadership and ensuring expectations, priorities, risks, and commitments remain aligned.
- Facilitate program governance meetings, executive reviews, customer status meetings, and internal leadership reviews.
- Provide regular program-level reporting to leadership and customers, including overall program health, schedule performance, financial performance, resource requirements, risks, issues, key decisions, and corrective actions.
- Manage scope changes and significant program changes in coordination with Project Managers, Engineering, Operations, Finance, and customers, ensuring impacts to schedule, cost, resources, and contractual commitments are understood and documented.
- Support commercial discussions, change orders, project recovery plans, and customer negotiations when required.
- Monitor execution across individual projects and proactively intervene when project performance, customer commitments, financial objectives, or program milestones are at risk.
