Medical Secretary – Patient Scheduling
Location: New York, NY
Pay Rate:$17-$19/hr
Duration: 9 Weeks [CONTRACT - NO BENEFITS]
Work Schedule: Monday to Friday, 8:00 AM – 4:15 PM
Work Environment: Onsite, medical/therapy office
Job Summary
We are seeking an experienced and detail-oriented Secretary II to provide administrative and secretarial support to attending physicians in a medical/therapy department.
The ideal candidate will have prior front desk experience in a medical office, strong communication and organizational skills, and hands-on experience with Epic or other healthcare scheduling and registration systems.
Key Responsibilities
- Provide administrative and secretarial support to attending physicians.
- Answer incoming phone calls, take messages, respond to inquiries, and direct calls to the appropriate department or staff.
- Handle patient calls and assist with appointment scheduling, information requests, and communication with physicians and other healthcare staff.
- Schedule patient consultations, follow-ups, simulations, and medical procedures using MOSAIQ/ARIA.
- Assist with pre-authorization processes for medical procedures when required.
- Register new patients in the Eagle system and update demographic information in MOSAIQ/ARIA.
- Prepare and maintain patient charts, ensuring all required medical records, reports, and test results are available for physician appointments.
- Collect patient demographic and financial information professionally and confidentially.
- Maintain office records, documents, and filing systems.
- Prepare correspondence, photocopy documents, and perform general administrative duties.
- Provide backup administrative support to other departmental staff when needed.
- Maintain patient confidentiality and represent the department professionally.
Required Qualifications
- High School Diploma or equivalent.
- 3-5 years of secretarial or administrative experience.
- Previous experience working at a medical office, hospital, front desk, or therapy department.
- Demonstrated typing speed of 75 WPM.
- Strong computer skills, including word-processing and presentation software.
- Experience with patient registration, medical records, and appointment scheduling.
- Epic experience is highly preferred.
- Knowledge of MOSAIQ/ARIA and Eagle systems is preferred.
- Excellent verbal and written communication skills.
- Ability to multitask, prioritize responsibilities, solve problems, and work independently.
- Strong interpersonal skills and the ability to interact professionally with patients, physicians, and staff.
Key Skills
- Medical front desk administration
- Patient registration
- Medical records management
- Epic (preferred)
- MOSAIQ/ARIA
- Eagle registration system
- Appointment scheduling
- Patient communication
- Medical office administration
- Data entry and documentation
- Word processing and presentation software
- Multitasking and time management
- Problem-solving
- Confidentiality and professionalism
