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Customer Service Assistant

Surib

Dayton, OH • $3,800 to $4,475 / mo • 11/12/2026

Job Description

Job Description
About the Role

We are seeking a helpful, approachable, and dependable Customer Service Assistant to support daily customer interactions and contribute to a welcoming service experience. The ideal candidate enjoys assisting people, answering questions, and working alongside a team to find practical solutions. This entry-level opportunity offers the chance to build valuable professional skills in a supportive environment.

Responsibilities
  • Welcome customers and assist them with general questions about products and services.
  • Provide clear information and help customers identify options that meet their needs.
  • Support the team in maintaining a friendly, organized, and customer-focused environment.
  • Listen to customer feedback and help address routine concerns professionally.
  • Assist with day-to-day service activities and follow established procedures.
  • Work collaboratively with colleagues to ensure customers receive consistent assistance.
  • Participate in training to strengthen product knowledge and customer service abilities.
Qualifications
  • Friendly personality and a genuine interest in helping others.
  • Strong communication and interpersonal skills.
  • Dependable, organized, and attentive to detail.
  • Ability to work well with others in a fast-paced environment.
  • Willingness to learn and accept feedback.
  • Previous customer service or retail experience is beneficial but not required.
What We Offer
  • Training and guidance to help you build confidence in the role.
  • A supportive team culture that encourages learning.
  • Opportunities to strengthen customer service and problem-solving skills.
  • Potential for professional development and additional responsibilities.
  • Compensation based on the position and experience.