Customer Service Representative

Job Title - Customer Service Rep

Job Duration: 7 Months with Potential to Convert

Hybrid (2 days a week in office) in any of the below locations,
300 West Adams St Chicago IL
1999 Bryan St. Dallas TX
140 Grand St. White Plains NY

In this role, you will build upon your foundational customer service and account management skills to support clients with licensing renewals and throughout their lifecycle. You will serve as a trusted resource, proactively managing client relationships, ensuring customer satisfaction, and coordinating the successful delivery of Business Licensing services. The CSA - Account Manager serves as the primary point of contact for assigned clients, overseeing both the client relationship and the fulfillment of Business Licensing work. This role requires strong multi-tasking abilities, professional communication, organization, problem-solving, and project management skills to ensure clients receive timely, accurate, and exceptional service. Responsibilities: Manage a portfolio of approximately 5 to 150 clients, depending on communication needs and workload volume.

Requirements (years of experience, educational background, technical skills, etc.):Business license back ground would be great. Salesforce and workday exp would also be a plus. Desire a College graduate