Manager, Marketing Operations & Project Management

Sigma, Inc. is seeking a Manager, Marketing Operations & Project Management to work Hybrid at Children's Hospital Colorado in Village Pavilion, Aurora, CO

Position Summary
Children's Colorado is seeking an experienced Manager, Marketing Operations & Project Management to lead and optimize marketing and creative project workflows within a high-volume, agency-style environment. This role is responsible for overseeing project management operations, improving processes and governance, managing resource planning, and ensuring the successful delivery of marketing and creative initiatives across multiple stakeholders.
This is not a general project management position. The ideal candidate will bring extensive experience in creative project management, agency operations, marketing operations, or integrated production leadership, preferably within an advertising agency or an internal creative department supporting a recognized brand with significant project volume.
Key Responsibilities

• Lead and manage the full marketing and creative project lifecycle, including:
• Intake and prioritization
• Project scoping and estimating
• Resource planning and allocation
• Timeline development and scheduling
• Stakeholder reviews and approvals
• Change management
• Project delivery and closeout
• Develop and implement scalable operational processes, governance models, templates, and standards that improve team efficiency and consistency.
• Partner with marketing, creative, and business stakeholders to translate strategic objectives and ambiguous requests into actionable project plans and clear deliverables.
• Monitor project portfolios, team capacity, resource utilization, and workflow performance, providing data-driven recommendations to leadership.
• Facilitate cross-functional collaboration, resolve project roadblocks, and drive alignment among stakeholders.
• Coach and support project management and operations professionals while fostering a culture of accountability and continuous improvement.
• Ensure effective utilization of project management and collaboration platforms, including Workfront and SharePoint when applicable.
• Lead change management initiatives to improve marketing delivery processes and organizational effectiveness.

Required Qualifications
Education

• Bachelor's degree in marketing, Advertising, Communications, Business, Operations, or a related field.

Certification

• Project Management Professional (PMP) certification required.

Experience

• Significant experience managing marketing, creative, or agency operations within a high-volume environment.
• Demonstrated expertise in creative project management and marketing operations.
• Experience leading project management functions within an advertising agency or agency-style internal creative organization.
• Proven success implementing workflow improvements, operational efficiencies, and governance frameworks.

Required Skills

• Advanced knowledge of agency and creative project lifecycles.
• Expertise in intake management, scoping, estimating, resource management, scheduling, and project delivery.
• Strong leadership, coaching, facilitation, conflict resolution, and change management capabilities.
• Ability to create practical operational processes, templates, standards, and governance structures.
• Strong analytical skills with the ability to assess capacity, workflow, resource, and project data.
• Experience with project management and collaboration tools; Workfront and SharePoint experience preferred.
• Excellent written and verbal communication skills.

Preferred Qualifications

• 10+ years of progressive experience in:
• Agency project management
• Marketing operations
• Creative operations
• Integrated production
• Marketing delivery leadership
• Direct leadership experience managing project management or operations teams.
• Demonstrated success improving marketing and creative workflows at scale.

Ideal Candidate Profile
The ideal candidate will have a background working in:

• Advertising agencies
• Creative agencies
• Internal creative or brand marketing organizations
• High-volume marketing production environments

Candidates whose experience is primarily in traditional IT project management, construction project management, or general business project management without substantial creative, agency, or marketing operations experience are unlikely to be successful in this role.