We are seeking a Customer Service Representative to join our team! You will be responsible for moving freight through our processes and helping customers by providing updates and information
Responsibilities:
- Handle customer inquiries and complaints
- Document and update customer records
- Document and update various systems to assist in tracking customer orders/jobs/projects
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service or clerical fields
- Ability to prioritize
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Experience with Email and Office is a must
