The Fire Alarm Service Manager reports to the General Manager and oversees a multi-branch department. This role coordinates service operations, supports field technicians, maintains strong customer relationships, and ensures timely, reliable fire alarm system support.
Responsibilities
- Coordinate fire alarm service activities across multiple branches.
- Schedule and support technicians to meet service needs.
- Conduct and coordinate fire alarm system inspections.
- Oversee preventive maintenance programs.
- Manage emergency response activities.
- Track and manage work orders from initiation through completion.
- Maintain positive customer relationships and address service needs.
- Supervise the service team and support effective department operations.
Preferred Qualifications
- 5+ years of experience in fire alarm service management.
- Associate degree in Fire Protection, Electrical Technology, or a related field.
