Call Center Representative

Job Description

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are dedicated to helping businesses thrive through meaningful connections, strategic planning, and impactful experiences.

Position Overview

We are seeking a professional, organized, and customer-focused Call Center Representative to join our team in Columbus, OH. The ideal candidate will play an important role in supporting daily customer communications, handling inquiries, and providing helpful and reliable assistance.

Responsibilities

• Handle incoming and outgoing phone calls in a professional and courteous manner.
• Respond to customer inquiries and provide accurate information regarding company services.
• Assist customers with questions, requests, and general concerns.
• Document customer interactions and maintain accurate records in company systems.
• Coordinate with internal departments to help resolve customer issues.

• High school diploma or equivalent required; additional qualifications are a plus.
• Previous experience in call center or customer service roles is preferred

Benefits

• Competitive salary.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• On-the-job training and professional development opportunities.
• Opportunities for career growth and advancement.

Join Sparkbit 360 in Columbus,OH and become part of a dynamic team dedicated