HR Manager, Performance & Operations
Company: Nassau Candy Specialty Confections & Fine Foods
Location: Hicksville, NY
Work Arrangement: Full-time, on-site, five days per week
Department: Human Resources
Reports To: Director of HR, Corporate
FLSA Status: Exempt
Position Summary
Nassau Candy is seeking a forward-thinking HR Manager who combines strong people skills, analytical thinking, and a passion for technology to help strengthen how we evaluate, manage, and develop talent.
This role will be instrumental in building effective performance management processes, driving manager accountability, identifying workforce trends, and leveraging HR technology to improve efficiency and decision-making.
We are looking for someone who doesn't simply administer HR programs but takes ownership of improving them.
Key Responsibilities
Performance Management & Talent Development
- Own and continuously improve the employee performance review process, including review forms, timelines, manager training, and follow-through.
- Coach managers on performance evaluations, meaningful feedback, goal setting, and employee development.
- Partner with the Director of HR to implement 9-box talent assessments, ensure consistent evaluations, and hold managers accountable for completing assessments and action plans.
- Translate talent assessments into actionable outcomes, including succession planning, career pathing, employee development, training, performance improvement, and replacement planning.
- Streamline and automate the workflow from performance evaluations through salary increase recommendations, approvals, and implementation.
HR Analytics, Technology & Process Improvement
- Develop dashboards and reporting tools that provide visibility into workforce trends, performance, turnover, and other key HR metrics.
- Identify patterns in employee data and recommend practical solutions.
- Leverage HR technologies to automate processes, improve data accuracy, and reduce administrative work.
- Explore opportunities to use AI and automation to improve HR operations and manager effectiveness.
Employee Relations & HR Operations
- Serve as an initial point of contact for employee relations matters, resolving routine issues and escalating sensitive or complex situations when appropriate.
- Support managers with employee performance concerns, corrective action, and documentation.
- Partner with the Director of HR to ensure consistent application of HR policies, procedures, and employment practices.
- Support other HR initiatives and operational priorities as needed.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience.
- 5+ years of progressive HR experience, including performance management, employee relations, and HR operations.
- Experience coaching managers and implementing performance management or talent development programs.
- Strong analytical skills with the ability to interpret data, identify trends, and recommend action.
- Proficiency with HRIS platforms; ADP Workforce Now experience strongly preferred.
- Experience with HR reporting, dashboards, workflow automation, or related technologies.
- Strong judgment, communication skills, initiative, and the ability to work independently.
- Experience with 9-box talent assessments, succession planning, and AI-enabled HR tools is a plus.
What Makes This Opportunity Different
This is an opportunity to help shape how a growing, multi-location organization manages performance, develops employees, and makes workforce decisions. The right individual will have the ability to introduce new ideas, build better systems, and see the measurable impact of their work.
