Technology & Security Systems Technician

Position Summary

We are seeking a dependable and technically skilled Technology & Security Systems Technician to support security technology and equipment across MDOC sites throughout Michigan. This position will be responsible for diagnosing and repairing security system issues, installing and configuring equipment, maintaining accurate equipment records, and providing on-site technical support.

The ideal candidate is comfortable working with computers and technology, has strong attention to detail, communicates well with others, and is willing to travel to various locations locally around Michigan.

Key Responsibilities

• Travel to MDOC sites throughout Michigan to diagnose, troubleshoot, and repair issues with security systems.
• Configure and install security equipment at MDOC facilities.
• Identify and resolve technology and equipment issues in a timely manner.
• Add, track, and update QR codes on equipment.
• Maintain and update equipment information within database software.
• Manage and distribute attic stock equipment as needed, including daily and emergency deliveries.
• Drive equipment from the warehouse to owner sites as required.
• Create, update, and distribute facility binders and related documentation.
• Communicate professionally with facility personnel, team members, and other stakeholders.
• Follow established security, safety, and facility procedures.

Required Qualifications & Skills

• Comfortable working with computers and technology systems.
• Ability to identify and work with IP addresses.
• Experience with AutoCAD.
• Proficiency with Microsoft Office, particularly Microsoft Excel and spreadsheets.
• Strong attention to detail and organizational skills.
• Strong interpersonal and communication skills.
• Ability to troubleshoot problems and work independently.
• Ability and willingness to travel locally within Michigan.
• Valid driver's license and reliable transportation.
• Ability to successfully pass a background check and lien clearance.

Preferred Qualifications

Experience working with the software and technology associated with:

• Security camera systems
• Wireless access points
• Ethernet switches
• Network-connected security equipment

Experience with these systems is preferred but not required. Training can be provided to candidates who demonstrate strong technical aptitude and a willingness to learn.

Compensation & Benefits

• $22.00–$32.00 per hour, depending on experience.
• Strong bonus structure with additional earning potential.
• Health insurance.
• Generous paid time off (PTO).
• 401(k) with company matching.
• Opportunities for professional growth and advancement.
• Challenging and interesting projects that provide opportunities to expand your technical skills.

Why Join Our Team?

Become part of a strong, supportive team where everyone is encouraged to contribute and grow. We believe in supporting our employees, providing room to develop professionally, and giving team members the opportunity to work on challenging and interesting projects.

This is an opportunity to build your technical skills, take on new responsibilities, and grow with a team that values its people. Advancement opportunities are available for employees who are ready to take the next step in their careers.

Travel & Work Requirements

This position requires regular travel to MDOC facilities throughout Michigan. The technician may be required to transport equipment from the warehouse to various sites and respond to equipment needs on a daily or emergency basis.

Background Requirements

Employment is contingent upon successfully passing the required background check and lien clearance.

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Retirement plan

Ability to Commute:

• Rockford, MI 49341