Technical Project Manager

Job Title:Technical Project Manager

Reports to:Technical Program Manager, HIT Team (Project Management Office)

Department:Build – HIT Team

Location:Alpharetta, GA or Hickory, NC, with regular travel to customer sites

Travel:Needed for site work, about 1–2 trips a month on average. Company credit card provided.

Employment type:Full-time, exempt

Position Summary

Join Our HIT Team at ASD® – Where Field Experience Meets Project Leadership

Have you pulled cable, mounted cameras, or programmed panels, and now want to run the whole job? Do you know what a site should look like before the first technician shows up? Are you the person who can walk a site, spot what's missing, and own the fix? If so, ASD's HIT Team needs you.

The HIT Team is ASD's group of technical, travel-ready Project Managers. We send them where field knowledge matters most: new customers, new technologies, complex sites, and projects that need a steady hand.

What You Will Be Doing

As a Technical Project Manager, you own thescope, schedule, and budgetof your projects from intake to closeout. You lead security and low-voltage projects for enterprise clients, using ASD's network of Authorized ASD Installers (AASDIs), W-2 field technicians, and our Remote Support Engineering team. Your field background lets you judge site conditions, installer quality, and readiness first-hand, not just from a report.

Key Responsibilities

Own scope, schedule, and budget

• Own each project's scope, baseline schedule, and budget from booking through closeout.

• Keep the entire scope on time and within budget while delivering high-quality installation for the client.

• Meet internal gross-profit targets and keep each project's cash flow positive.

• Keep forecasts, projections, invoicing, and costs current in ServiceNow and company dashboards.

• Manage change orders with signed, written customer approval before work starts.

• Spot risks early, escalate them, and protect margin through closeout.

Work in the field (travel as needed)

• Travel to customer sites to performpre-construction inspectionsand confirm site readiness.

• Leadsubcontractor interviews and site walksto vet AASDIs and partners before mobilization.

• Oversee and take part incommissioning, functional testing, and customer acceptance.

• Check installation quality and document site conditions with photos, punch lists, and as-builts.

Partner with Pre-Sales Engineering

• Review inbound opportunities with Pre-Sales Engineering and Sales before they are booked.

• Confirm the work is feasible and in line with ASD's governance documents, including the Installation Services Catalog and intake gates.

• Flag gaps in scope, schedule, material lead times, licensing, staffing, or supportability before ASD commits.

• Help turn customer requirements into clear scopes of work and site-survey findings.

HIT Team responsibilities

• Help onboard new customers and technologies, and stabilize projects that need recovery.

• Serve as theTechnical Decision Authorityon live projects: make the technical decisions and author the initial scope of work (SOW) for all stakeholders. The Remote Support Engineering team serves as the day-to-day point of contact.

• Build and maintain strong client relationships and expectations.

• Share field knowledge with peers and help raise the PMO's technical skill level.

Required Qualifications

• Hands-on field experience installing or servicingat least twoof the following: structured cabling (copper and/or fiber), intrusion detection systems, access control systems, audio-visual (A/V) systems, video surveillance systems, fire alarm systems.

• 2+ years of project management or field lead experience on low-voltage or security projects.

• Proven ability to own scope, schedule, and budget on projects of moderate size and complexity.

• Willing and able to travel to job sites as needed, averaging about one to two trips a month.

• Valid driver's license and ability to meet travel requirements.