Benefits:- 401(k) matching
- Competitive salary
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Training & development
About the Role: Join Genesis Automotive & RV Repair Inc as a Service Advisor, where you'll be the vital link between our customers and our skilled technicians. If you have a passion for the automotive industry, especially in RV and diesel service, this is the perfect opportunity for you to shine in a dynamic environment.
Responsibilities:- Assist customers with service inquiries and provide expert advice on RV and diesel repairs.
- Schedule service appointments and manage the workflow in the shop.
- Prepare and present repair estimates to customers.
- Communicate effectively with technicians to ensure timely service delivery.
- Follow up with customers post-service to ensure satisfaction and build relationships.
- Maintain accurate records of customer interactions and service history.
- Stay updated on industry trends and new technologies in RV and diesel service.
- Provide exceptional customer service to enhance the overall customer experience.
Requirements:- Proven experience as a Service Advisor or in a similar customer-facing role in the automotive industry.
- Strong knowledge of RV and diesel vehicle systems and repairs.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Customer-focused attitude with a commitment to providing exceptional service.
- Proficient in using service software and Microsoft Office Suite.
- High school diploma or equivalent; automotive certifications are a plus.
- Valid driver's license and clean driving record.
About Us: Genesis Automotive & RV Repair Inc has been serving the Tacoma, WA community for years, providing top-notch service and expertise in automotive repairs. Our customers love us for our commitment to quality and our friendly, knowledgeable staff, making us a great place to work and grow.
