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Location: Austin, TX (In-Market Role | Up to 40-mile radius from Austin, TX)
Overview
We are looking for an energetic and hands-on Assistant Manager to play a pivotal role in amulti-week retail engagement program. This position assists the Market Manager by contributingto on-the-ground operations and supporting a team of Field Specialists to deliver effectiveprogram activity in a highly regulated industry (tobacco/nicotine). The ideal candidate excels inleadership, communication, and possesses a strong ability to motivate and guide teams in adynamic convenience store environment.The Assistant Manager will serve as a daily operational leader, ensuring Field Specialists areprepared, supported, and performing at their best. This includes conducting site visits, providingreal-time coaching, and addressing challenges as they arise to maintain program standards andcompliance. They will assist with training execution, performance monitoring, and quality
assurance, ensuring every activation meets brand and regulatory expectations. This role requires flexibility, strong organizational skills, and a proactive mindset to keep operations running smoothly across multiple locations.
Key Responsibilities
Support and Reporting: Partner with the Market Manager to execute retail strategies andprovide comprehensive reports on field activities and performance metrics
Retail Communication and Relations: Cultivate and sustain strong relationships withretail partners to ensure smooth program operations, addressing and resolving issueswith professionalism.
Leadership and Development: Guide and develop Field Specialists by providingessential tools and knowledge. Assisting with regular training sessions and ongoingsupport.
Program Optimization: Collect and analyze on-site feedback to refine program tactics,while implementing effective solutions to boost program efficiency.
Inventory Oversight: Aide in distribution and tracking of program materials and assets,ensuring timely communication of issues and escalation as needed.
Qualifications
1-3 years of experience in field marketing, brand activation, retail engagement, or similarroles.
Proven supervisory experience with a strong focus on team development and coaching.
Solid understanding of compliance requirements in regulated industries and the ability to enforce guidelines consistently.
Highly organized with excellent problem-solving skills and meticulous attention to detail.
Demonstrated ability to quickly learn and articulate detailed product information.
Strong communication skills with a talent for building meaningful relationships.
Availability to work a flexible schedule, including evenings and weekends as needed.
Must be 25+ years of age with a valid driver's license and reliable transportation.
In-market travel required up to a 40-mile radius.
What We're Looking For
We seek a leader who thrives on being actively involved in every facet of the retail program. Theideal candidate will be deeply involved in day-to-day operationsmentoring a team ofspecialists, ensuring compliance, and driving performance across every consumer and retailerrelationship built. Your hands-on approach and commitment to excellence will directly impactprogram success.