Your Role TheSocialServices Representative, Advancedprovidestelephonicsocialservices supportandresourcereferralsto Blue Shield D-SNP members, in addition to administrative support to the social service team and Manager/Supervisor.TheSocialServicesRepresentative, Advancedisregularlyreachingoutto membersand/orfamilymembers with the goal of assessing social service needs, and coordinating support aimed towards improving member quality of care. The Social Services Representative, Advancedcoordinates with team members and other internal departments, as well as providesthefirstlineoftelephonic responseforincoming calls to theSocial Work department.Your Work In this role, you will: Be responsible for establishing trusting relationships with members while providing person-centered support and servicesConduct telephonic social determinants of health needs assessment with moderate acuity members to address social barriers and care gapsProvide members and/or family members with care coordination, referrals and linkage to Health Plan resources and community agenciesDocument assessments, referrals and case notes in the electronic case management and tracking systems within the established department guidelinesFile and make necessary follow-up on mandated reporting,e.g.Adult Protective Services, Child Protective Services, etc.Provide telephonic support to member and/ or family members following their discharges from hospitals and other medical facilities.Coordinates services with State and community programs on behalf of the member, particularly when the member is unable to effectively do so independently.Prepares logs and reports as needed for meetings and auditsAny other assigned dutiesYour Knowledge and Experience Requires a High School diploma or equivalentBachelor’s degree preferredRequires at least 5 or more years of prior relevant experienceRequires at least 2 years of prior relevant experience with a Medi-Cal Managed Health Plan.Medi-Cal (Medicaid)/Medicare ExperienceRequired experience with managing electronic health records and documenting in clinical case management systems.Required excellent communication skills both orally and in writing with all levels of BSC Promise staff, members, contracted physicians, participating provider groups, and community-based organizations.Required effective time management skills and ability to define and act on priorities efficientlyDesired knowledge of governmental and private organizations, resources in the community, laws, regulations, and policiesExperience working with or for a managed health care planBilingual in Spanish required Pay RangeThe pay range for this role is: $ 20.82 to $ 29.15 for California. Note Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles. #LI-AG3

Your Role *This position is located at ourLynwood Community Resource Center Location & require employee to work 5 days per week in the Lynwood Community Resource Center* The Community Resource Center (CRC) team is responsible for managing the Blue Shield Promise Health Plan Information Resource Center (IRC) and jointly operating CRCs throughout Los Angeles County with L.A. Care. The IRC and CRCs connect members from both Blue Shield Promise and L.A. Care health plans, and the Los Angeles community, to classes and personalized services that foster community connections, address social needs, and keep people active, healthy, and informed. The Blue Shield Promise CRC Representative provides in-person support to Blue Shield Promise members and consumers who visit a CRC. That support includes, but is not limited to, health plan member services, explanation of benefits, linkage to enrollment assistance, and referral to social services and care planning. In addition, the CRC Representative assists with engaging members on select quality events and participating in CRC-sponsored activities. Your Work In this role, you will: Resolve issues and inquiries concerning members eligibility, benefits, provider information, clinical, pharmacy and other health or social service needsCompose routine and non-routine correspondence to answer benefits/provider inquiries in writingCoordinate membership changes such as member’s primary care physician. May participate in quality and efficiency workgroups to continuously improve quality member/customer satisfactionAnalyze available programs, determine program eligibility, and connect member to appropriate BSC vendors, Health Advocates, Social Workers, Pharmacy Techs, and PharmacistsConduct outreach calls and activities to inform members about the Community Resource Centers, how to access health plan benefits, and assist with scheduling appointmentsCoordinates membership changes such as member’s primary care physicianVerify the member is included in or targeted for any outreach or care gap programs and connect members to programs or services when appropriateAssist with organization and hosting of unique quality events and participating in on-site, off-site Community Resource Center activitiesYour Knowledge and Experience Requires at least 3 years of professional experienceRequires broad knowledge of operational systems and practices typically gained through extensive experience and/or educationRequires being bilingual in Spanish as demonstrated by successful completion of an oral language proficiency testRequires at least 6 months of experience with Medi-Cal enrollment guidelines, specifically Medi-Cal renewal/redetermination processRequires customer service backgroundMust demonstrate a positive attitude, flexibility, professionalism, and dependability in all workplace activities Pay Range: The pay range for this role is: $ 20.47 to $ 28.66 for California. Note: Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

Your Role *This position is located at ourNorwalk Community Resource Center Location & require employee to work 5 days per week in the Norwalk Community Resource Center* The Community Resource Center (CRC) team is responsible for managing the Blue Shield Promise Health Plan Information Resource Center (IRC) and jointly operating CRCs throughout Los Angeles County with L.A. Care. The IRC and CRCs connect members from both Blue Shield Promise and L.A. Care health plans, and the Los Angeles community, to classes and personalized services that foster community connections, address social needs, and keep people active, healthy, and informed. The Blue Shield Promise CRC Representative provides in-person support to Blue Shield Promise members and consumers who visit a CRC. That support includes, but is not limited to, health plan member services, explanation of benefits, linkage to enrollment assistance, and referral to social services and care planning. In addition, the CRC Representative assists with engaging members on select quality events and participating in CRC-sponsored activities.Your Work In this role, you will: Resolve issues and inquiries concerning members eligibility, benefits, provider information, clinical, pharmacy and other health or social service needsCompose routine and non-routine correspondence to answer benefits/provider inquiries in writingCoordinate membership changes such as member’s primary care physician. May participate in quality and efficiency workgroups to continuously improve quality member/customer satisfactionAnalyze available programs, determine program eligibility, and connect member to appropriate BSC vendors, Health Advocates, Social Workers, Pharmacy Techs, and PharmacistsConduct outreach calls and activities to inform members about the Community Resource Centers, how to access health plan benefits, and assist with scheduling appointmentsCoordinates membership changes such as member’s primary care physicianVerify the member is included in or targeted for any outreach or care gap programs and connect members to programs or services when appropriateAssist with organization and hosting of unique quality events and participating in on-site, off-site Community Resource Center activitiesYour Knowledge and Experience Requires at least 3 years of professional experienceRequires broad knowledge of operational systems and practices typically gained through extensive experience and/or educationRequires being bilingual in Spanish as demonstrated by successful completion of an oral language proficiency testRequires at least 6 months of experience with Medi-Cal enrollment guidelines, specifically Medi-Cal renewal/redetermination processRequires customer service backgroundMust demonstrate a positive attitude, flexibility, professionalism, and dependability in all workplace activities Pay Range: The pay range for this role is: $ 20.47 to $ 28.66 for California. Note: Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

Your Role *This position is located at ourWilmington Community Resource Center Location & require employee to work 5 days per week in the Wilmington Community Resource Center* The Community Resource Center (CRC) team is responsible for managing the Blue Shield Promise Health Plan Information Resource Center (IRC) and jointly operating CRCs throughout Los Angeles County with L.A. Care. The IRC and CRCs connect members from both Blue Shield Promise and L.A. Care health plans, and the Los Angeles community, to classes and personalized services that foster community connections, address social needs, and keep people active, healthy, and informed. The Blue Shield Promise CRC Representative provides in-person support to Blue Shield Promise members and consumers who visit a CRC. That support includes, but is not limited to, health plan member services, explanation of benefits, linkage to enrollment assistance, and referral to social services and care planning. In addition, the CRC Representative assists with engaging members on select quality events and participating in CRC-sponsored activities. Your Work In this role, you will: Resolve issues and inquiries concerning members eligibility, benefits, provider information, clinical, pharmacy and other health or social service needsCompose routine and non-routine correspondence to answer benefits/provider inquiries in writingCoordinate membership changes such as member’s primary care physician. May participate in quality and efficiency workgroups to continuously improve quality member/customer satisfactionAnalyze available programs, determine program eligibility, and connect member to appropriate BSC vendors, Health Advocates, Social Workers, Pharmacy Techs, and PharmacistsConduct outreach calls and activities to inform members about the Community Resource Centers, how to access health plan benefits, and assist with scheduling appointmentsCoordinates membership changes such as member’s primary care physicianVerify the member is included in or targeted for any outreach or care gap programs and connect members to programs or services when appropriateAssist with organization and hosting of unique quality events and participating in on-site, off-site Community Resource Center activitiesYour Knowledge and Experience Requires at least 3 years of professional experienceRequires broad knowledge of operational systems and practices typically gained through extensive experience and/or educationRequires being bilingual in Spanish as demonstrated by successful completion of an oral language proficiency testRequires at least 6 months of experience with Medi-Cal enrollment guidelines, specifically Medi-Cal renewal/redetermination processRequires customer service backgroundMust demonstrate a positive attitude, flexibility, professionalism, and dependability in all workplace activities Pay Range: The pay range for this role is: $ 20.47 to $ 28.66 for California. Location: Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

Your Role *This position is located at ourPomona Community Resource Center Location & require employee to work 5 days per week in the Pomona Community Resource Center* The Community Resource Center (CRC) team is responsible for managing the Blue Shield Promise Health Plan Information Resource Center (IRC) and jointly operating CRCs throughout Los Angeles County with L.A. Care. The IRC and CRCs connect members from both Blue Shield Promise and L.A. Care health plans, and the Los Angeles community, to classes and personalized services that foster community connections, address social needs, and keep people active, healthy, and informed. The Blue Shield Promise CRC Representative provides in-person support to Blue Shield Promise members and consumers who visit a CRC. That support includes, but is not limited to, health plan member services, explanation of benefits, linkage to enrollment assistance, and referral to social services and care planning. In addition, the CRC Representative assists with engaging members on select quality events and participating in CRC-sponsored activities. Your Work In this role, you will: Resolve issues and inquiries concerning members eligibility, benefits, provider information, clinical, pharmacy and other health or social service needsCompose routine and non-routine correspondence to answer benefits/provider inquiries in writingCoordinate membership changes such as member’s primary care physician. May participate in quality and efficiency workgroups to continuously improve quality member/customer satisfactionAnalyze available programs, determine program eligibility, and connect member to appropriate BSC vendors, Health Advocates, Social Workers, Pharmacy Techs, and PharmacistsConduct outreach calls and activities to inform members about the Community Resource Centers, how to access health plan benefits, and assist with scheduling appointmentsCoordinates membership changes such as member’s primary care physicianVerify the member is included in or targeted for any outreach or care gap programs and connect members to programs or services when appropriateAssist with organization and hosting of unique quality events and participating in on-site, off-site Community Resource Center activitiesYour Knowledge and Experience Requires at least 3 years of professional experienceRequires broad knowledge of operational systems and practices typically gained through extensive experience and/or educationRequires being bilingual in Spanish as demonstrated by successful completion of an oral language proficiency testRequires at least 6 months of experience with Medi-Cal enrollment guidelines, specifically Medi-Cal renewal/redetermination processRequires customer service backgroundMust demonstrate a positive attitude, flexibility, professionalism, and dependability in all workplace activities Pay Range: The pay range for this role is: $ 20.47 to $ 28.66 for California. Note: Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

Overview (Text Only): Physical Therapist - $5000 Retention Bonus Interstate Therapy Solutionsis a part of theConfluent Healthfamily of physical and occupational therapy companies. We are taking the industry by storm with our innovative career development options. We not only own a few outpatient Physical Therapy clinics, but we also have 20 hospitals in the Los Angeles & Orange County areas. This allows us to offer inpatient, ARU & NICU positions in addition to our high performance outpatient Sports & Ortho facilities. We are looking for a skilled Physical Therapist to join our inpatient hospital team in Van Nuys CA. You will plan physical rehabilitative programs to impove patient quality of life. Why You Should Join Our Team - We offer a$5,000 retention bonus. - We providean IRS approved Student Loan Debt Reduction Program currently at$1,300and increases to$1,500after two years.We pay the lender directly each month which reduces the student’s tax burden. - Because having fun is a part of our values. We want our employees to love coming to work and have fun while doing it. - We offer our full-time employees: competitive salaries 401k & 4% match, generous PTO, health/dental/vision insurance, Parental Perks with our partner KinderCare, free CEUs, and more! Physical Therapist - Inpatient - Responsibilities: - Conduct thorough assessments and evaluations of patients. - Develop and implement individualized treatment plans. - Administer therapeutic exercises, manual techniques, and other evidence-based interventions. - Monitor and document patient progress, adjusting treatment plans as necessary. - Collaborate closely with a multidisciplinary healthcare team to ensure coordinated care. - Direct and Supervise PT Assistants and/or Aide. - AHA BLS required Relocation assistance if needed Sponsorship for foreign trained Physical Therapist candidates Location: Van Nuys, Ca Setting: Inpatient Physical Therapist Status: Full Time Pay: $43 - $55 per hour Responsibilities (Text Only): Responsibilities: - We Grow and Develop– every Physical Therapist is encouraged to expand their skills and work towards a specialty. We provide a structured learning pathway that leads to specialization, and an environment where continual learning is enabled and supported. - We Laugh– our team leaders strive to build an engaging and supportive environment where team members laugh, feel connected and thrive. - We do Meaningful Work - we are passionate about Physical Therapy as a vehicle to change the lives of our patients. We are looking for compassionate, dedicated team members to help us continue to maximize our impact. Qualifications (Text Only): Requirements: - Passion around serving others! - AHA BLS required - California License as a Physical Therapist or ability to obtain license. - Recent graduates and experienced Physical Therapists encouraged to apply. EOE #CH500

Overview (Text Only): Physical Therapist - Outpatient Interstate Therapy Solutionsis a part of theConfluent Healthfamily of physical and occupational therapy companies. We are taking the industry by storm with our innovative career development options. We not only own a few outpatient Physical Therapy Sports minded clinics, but we also have 16 hospitals in the Los Angeles & Orange County areas. This allows us to offer inpatient, ARU & NICU positions in addition to our high performance outpatient Sports & Ortho facilities. Do you have a passion for pelvic or sports PT We have some of the best therapists in those areas and we have a great mentorship program. All of our therapists get membership with Evidence In Motion (Professional Development Program), so, if continued education and growth is something you are drawn to.. we are the company for you. We are seeking a Licensed Physical Therapist to join our team in Santa Moinca Ca. You will plan physical rehabilitative programs to improve patient quality of life. Physical Therapist - outpatient - Perform thorough evaluations of patients' physical conditions in an out-patient setting - Develop personalized treatment plans tailored to individual patient needs and goals. - Implement a variety of evidence-based interventions, exercises, and manual techniques. - Educate patients on self-management techniques and injury prevention strategies. - Maintain accurate and up-to-date patient records and progress reports. - Direct and supervise PT Assistants and/or Aide's. - AHA BLS required Why You Should Join Our Team - We offer a$5,000 retention bonus - We providean IRS approved Student Loan Debt Reduction Program currently at$1,300and increases to$1,500after two years.We pay the lender directly each month which reduces the student’s tax burden. - Because having fun is a part of our values. We want our employees to love coming to work and have fun while doing it. - We offer our full-time employees: competitive salaries 401k & 4% match, generous PTO, health/dental/vision insurance, Parental Perks with our partner KinderCare, free CEUs, and more! Join a dynamic and dedicated team where mentorship, culture, and continuing education is important. Our commitment to quality of care and skills development will make you proud to be a Physical Therapist. New grads and foreign trained welcome. Location: Santa Monica, Ca Setting: Outpatient - Physical Therapist Status: Full-time Pay: $43 - $55 / hour Responsibilities (Text Only): Responsibilities: - We Grow and Develop– every Physical Therapist is encouraged to expand their skills and work towards a specialty. We provide a structured learning pathway that leads to specialization, and an environment where continual learning is enabled and supported. - We Laugh– our team leaders strive to build an engaging and supportive environment where team members laugh, feel connected and thrive. - We do Meaningful Work - we are passionate about Physical Therapy as a vehicle to change the lives of our patients. We are looking for compassionate, dedicated team members to help us continue to maximize our impact. Qualifications (Text Only): Requirements: - Passion around serving others! - AHA BLS required - Californialicense as a Physical Therapist or ability to obtain license. - Recent graduates and experienced Physical Therapists encouraged to apply. EOE #CH500

Overview (Text Only): Pelvic Floor Physical Therapist - $5000 Retention Bonus With nearly four decades of experience, Interstate Therapy Solutions stands as a cornerstone in the realm of Rehabilitation services in Southern California. As a valued member of the Confluent Health family, we offer an expansive array of settings including Inpatient, ARU, SNF, Outpatient, and NICU. Our presence spans across more than 20 strategic locations in Los Angeles, Inland Empire and Orange County. We are fully committed to facilitating relocation if required. We are seeking a Women's Pelvic Health Physical Therapist to come be part of our amazing Pelvic program. Our outpatient fitness center in Valencia is 2nd to none! We took over a full, 2 story gym and turned it into a Physical Therapists dream. With 11 private rooms just for Pelvic, top of the line equipment, full functioning gym, swimming pool, indoor basketball/racquetball/pickleball courts: This is the facility you want to work at. Interstate Therapy Solutionsis a part of theConfluent Health family of physical and occupational therapy companies. We are taking the industry by storm with our innovative career development options. We not only own a few outpatient Physical Therapy Sports minded clinics, but we also have 16 hospitals in the Los Angeles & Orange County areas. This allows us to offer inpatient, ARU & NICU positions in addition to our high performance outpatient Sports & Ortho facilities. Why You Should Join Our Team - We offer a$5,000 Retention bonus. - We providean IRS approved Student Loan Debt Reduction Program currently at$1,300and increases to$1,500after two years.We pay the lender directly each month which reduces the student’s tax burden. - Because having fun is a part of our values. We want our employees to love coming to work and have fun while doing it. - We offer our full-time employees: competitive salaries 401k & 4% match, generous PTO, health/dental/vision insurance, Parental Perks with our partner KinderCare, free CEUs, and more! Join a dynamic and dedicated team where mentorship, culture, and continuing education is important. Our commitment to quality of care and skills development will make you proud to be a Physical Therapist. New grads and foreign trained welcome. Location: Valencia Ca. Setting: Outpatient Physical Therapist Status: Full-time Pay: $46 - $55 / hour Responsibilities (Text Only): We are seeking licensed full-time & per diem Pelvic Physical Therapists! You will plan physical rehabilitative programs in an environment where quality of care is paramount. Qualifications (Text Only): Requirements: - Passion around serving others! - AHA BLS required. - Current California license as a Physical Therapist - 1 Full year of Pelvic experience EOE #CH300

Overview (Text Only): Physical Therapist - Registry - $5000 Retention Bonus Interstate Therapy Solutionsis a part of theConfluent Health family of physical and occupational therapy companies. We are taking the industry by storm with our innovative career development options. We not only own a few outpatient Physical Therapy clinics, but we also have 16 hospitals in the Los Angeles, Orange County & Riverside areas. This allows us to offer inpatient, ARU & NICU positions in addition to our high performance outpatient Sports & Ortho facilities. We are looking for a skilled Physical Therapist to work between four of our hospitals. Locations are in Van Nuys, Valencia, Santa Monica & Lancaster CA. This will be a great opportunity to gain valuable experience and work with a wide array of different therapists in different settings. You will plan physical rehabilitative programs to impove patient quality of life. Why You Should Join Our Team - We offer a$5,000 retention bonus. - We providean IRS approved Student Loan Debt Reduction Program currently at$1,300and increases to$1,500after two years.We pay the lender directly each month which reduces the student’s tax burden. - Because having fun is a part of our values. We want our employees to love coming to work and have fun while doing it. - We offer our full-time employees: competitive salaries 401k & 4% match, generous PTO, health/dental/vision insurance, Parental Perks with our partner KinderCare, free CEUs, and more! Physical Therapist - Responsibilities: - Conduct thorough assessments and evaluations of patients. - Develop and implement individualized treatment plans. - Administer therapeutic exercises, manual techniques, and other evidence-based interventions. - Monitor and document patient progress, adjusting treatment plans as necessary. - Collaborate closely with a multidisciplinary healthcare team to ensure coordinated care. - Direct and Supervise PT Assistants and/or Aide. - AHA BLS required Relocation assistance if needed Sponsorship for foreign trained Physical Therapist candidates Location: Van Nuys, Ca Setting: Inpatient/Outpatient Physical Therapist Status: Full Time Pay: $60 per hour Responsibilities (Text Only): Responsibilities: - We Grow and Develop– every Physical Therapist is encouraged to expand their skills and work towards a specialty. We provide a structured learning pathway that leads to specialization, and an environment where continual learning is enabled and supported. - We Laugh– our team leaders strive to build an engaging and supportive environment where team members laugh, feel connected and thrive. - We do Meaningful Work - we are passionate about Physical Therapy as a vehicle to change the lives of our patients. We are looking for compassionate, dedicated team members to help us continue to maximize our impact. Qualifications (Text Only): Requirements: - Passion around serving others! - California License as a Physical Therapist or ability to obtain license. - AHA BLS certification - Recent graduates and experienced Physical Therapists encouraged to apply. EOE #CH300

Overview (Text Only): Physical Therapist - Pelvic Floor We are seeking licensed full or part-time Pelvic Physical Therapists! We just opened a Women's Health & Wellness Institute in Santa Monica Ca. This is a beautiful Spa like facility. We provide pelvic, lymphedema and massage for women patients only. After just opening, we would like to find 1-3 experienced Pelvic Physical Therapists to come join our growing team. Marketing experience a plus but not necessary. Interstate Therapy Solutionsis a part of theConfluent Health family of physical and occupational therapy companies. We are taking the industry by storm with our innovative career development options. We not only own a few outpatient Physical Therapy Sports minded clinics, but we also have 14 hospitals in the Los Angeles & Orange County areas. This allows us to offer inpatient, ARU & NICU positions in addition to our high performance outpatient Sports & Ortho facilities. Why You Should Join Our Team - We offer a$5,000 Retention bonus. - We providean IRS approved Student Loan Debt Reduction Program currently at$1,300and increases to$1,500after two years.We pay the lender directly each month which reduces the student’s tax burden. - Because having fun is a part of our values. We want our employees to love coming to work and have fun while doing it. - We offer our full-time employees: competitive salaries 401k & 4% match, generous PTO, health/dental/vision insurance, Parental Perks with our partner KinderCare, free CEUs, and more! Join a dynamic and dedicated team where mentorship, culture, and continuing education is important. Our commitment to quality of care and skills development will make you proud to be a Physical Therapist. New grads and foreign trained welcome. AHA BLS required Location: Santa Monica, Ca Setting: Outpatient Physical Therapist - Pelvic Floor Status: Full or Part-time Pay: $46 - $63 /hour Responsibilities (Text Only): Responsibilities: - We Grow and Develop– every Physical Therapist is encouraged to expand their skills and work towards a specialty. We provide a structured learning pathway that leads to specialization, and an environment where continual learning is enabled and supported. - We Laugh– our team leaders strive to build an engaging and supportive environment where team members laugh, feel connected and thrive. - We do Meaningful Work - we are passionate about Physical Therapy as a vehicle to change the lives of our patients. We are looking for compassionate, dedicated team members to help us continue to maximize our impact. Qualifications (Text Only): Requirements: - Passion around serving others! - AHA BLS required - California License as a Physical Therapist or ability to obtain license. - Recent graduates and experienced Physical Therapists encouraged to apply. EOE #CH300