Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.The position is responsible for servicing and/or installation of all required systems including PLC, Video, Intercom, Access, Duress, I/O Devices, Computers, and various other electronic products. The incumbent will solely work in Jails, Detention Centers, Prisons, Juvenile Facilities, and Courthouses. The incumbent will be responsible for communicating status of repairs, scheduling visits with clients and maintaining a safe work environment. The incumbent will be responsible for managing and prioritizing multiple service tickets/work orders at the same time.This position will work closely with Customers, Service Engineers, Subcontractors, Sales, and other Internal Departments.Responsibilities:Perform product service as required on integrated systems including PLC, CCTV, intercom, access control, computers systems, security, and operations controls. This includes an ability to troubleshoot a wide variety of electrical, mechanical, and video productsProvide customer education on systems when requestedManagement of service tickets and scheduleDirect customer communication with regards to schedule and service ticketsTrack repair status and provide updates to management team, support engineers and client as needed.Strict adherence to procedures and policies as set forth by the companyComplete expense and other record keeping as set forth by the company Maintain clean and safe work environment using the correct toolsMaintain accurate company van truck stock inventoryEnsure field changes are updated properly within company databaseAssist with Installation Projects as needed100% of time is field relatedOther duties as assigned by your managerMinimum Requirements:High School Diploma or equivalentFive years mechanical or low voltage industry experienceVocational/Technical Degree in electrical, security, or computer systemspreferred.A valid state driver’s license, without restrictions, is required.STC offers comprehensive benefits:Medical, Dental, Vision, and Life InsuranceCompany Paid Short Term and Long-Term Disability401K with 60% Match up to 6% of salaryPaid vacation, holiday, and sick timeEducational AssistanceExceptional growth opportunitiesWide variety of employee discounts on travel, equipment, and more!We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.