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Customer Service Jobs
Full Time
11/15/2024
Tuscola, IL 61953
(40.2 miles)
Req ID:446627Address: I-57, Exit 212 - NWC Tuscola, IL, 61953Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program* Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately Welcome to Love’s!Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. FUNCTIONS:Maintain a safe and clean facility.Greet customers, address vehicle service needs, and document issues.Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.EXPERIENCE:Experience: 6 months in customer service or sales preferred.Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.SKILLS AND DEMANDS:Excellent communication and interpersonal skills with a customer satisfaction focus.Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.Strong organizational and multitasking abilities with attention to detail.Effective teamwork skills.Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Our CultureCome see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture. The Love’s Family of Companies includes:Gemini Motor Transport, one of the industry’s safest trucking fleets.Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.Musket, a rapidly growing, Houston-based commodities supplier and trader.Trillium, a Houston-based alternative fuels expert.TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.
Full Time
11/20/2024
New Goshen, IN 47863
(6.6 miles)
Your Time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live.As a Dasher, you can be your own boss and enjoy the flexibility of choosing when, where, and how much you earn. All you need is a mode of transportation (bike, car, scooter) and a smartphone to start making money. It’s that simple. You can even sign up and begin working that same day. With Dasher Direct, you can also get paid the same day!Why Deliver with DoorDashChoose your own hours:When and where you work is totally up to you.Freedom to dash anywhere:Deliver near your home or in a city you're just visiting.Easy to get started:Don't worry about car inspections or vehicle restrictions. Just sign up and receive everything you need to start earning.Receive deliveries right away:Once approved, log on to the Dasher app to receive nearby orders immediately.Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any orderDon’t wait for pay:Get paid the same day you dash, automatically and with no deposit fee - ever.Earn extra money for your goals:Achieve your short-term goals or long-term dreams by driving or biking with DoorDash.Sign Up DetailsRequirements18 or older*Any car, scooter, or bicycle (in select cities)Driver's license numberSocial security number (only in the US)Final Step: consent to a background checkHow to Sign PpClick “Apply Now” and complete the sign upGet the app and go**Prospective Dashers in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia must be at least 19 years old
Full Time
11/15/2024
Longview, IL 61852
(34.1 miles)
What is Amazon Flex It's simple! Use your own vehicle and smartphone to deliver packages locally for Amazon as a way of earning extra money weekly. Schedule a delivery block and start delivering parcels as little or as often as you like. Recruiting Now - no experience necessary. Money matters. Whether you're saving up for something big or you just want to make some extra money, delivering with Amazon Flex will get you there faster. Most of our delivery drivers earn between $20.00 - $22.50/hr! *Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Know your earnings. For each Flex offer, you see how much you can earn during the block and how long the block is, all before you drive. Make your earning go further with Amazon Flex Rewards. With Amazon Flex Rewards, you have access to great rewards like cash back, thousands of discounts and other tools to help you save money and time. Adjust your work, not your life. Deliver only when you want to. Select the blocks that fit your life. For more information visit: flex.amazon.com Or download the iPhone or Android app Self-employed / No-contract / Temporary / Part-time / Shift-work Who can deliver for Amazon Flex You must be 21 years old, have a valid driver's license, have access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone. Have a question Call an Onboarding Specialist at (9AM-9PM ET) Delivering with Amazon Flex is perfect for those looking for seasonal work or temporary opportunities, evening delivery blocks, or for those looking for flexible ways to earn on their own time. Individuals who currently work from home, students, interns, contract workers, or people looking to earn additional money on the side, on their lunch breaks, and on weekends can also make great delivery partners. Hours are completely flexible. You can create your own schedule. No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary. We welcome those who have driven, or are currently driving, with other gig economy platforms. Delivery Partners come from all backgrounds and industries ranging from traditional driving and transportation industries to more customer service and creative industries. If you are looking for a flexible part time or seasonal opportunity, you should try delivering with Amazon Flex to supplement your income! "
Part Time
11/17/2024
Terre Haute, IN
(13.8 miles)
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.Role models established customer experience practices with internal and external customersSupports and embodies a positive store culture through honesty, integrity, and respectAccurately rings customer purchases/returns and counts change back to customer according to established operating proceduresPromotes credit and loyalty programsMaintains and upholds merchandising philosophy and follows established merchandising procedures and standardsAccurately processes and prepares merchandise for the sales floor following company procedures and standardsInitiates and participates in store recovery as needed throughout the dayMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire storeProvides and accepts recognition and constructive feedbackAdheres to all labor laws, policies, and proceduresSupports and participates in store shrink reduction goals and programsParticipates in safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Possesses excellent customer service skillsAble to work a flexible schedule to support business needsPossesses strong communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsCapable of lifting heavy objects with or without reasonable accommodationWorks effectively with peers and supervisorsRetail customer experience preferredBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $12.00 to $12.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Part Time
11/17/2024
Mattoon, IL
(41.9 miles)
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.Role models established customer experience practices with internal and external customersSupports and embodies a positive store culture through honesty, integrity, and respectAccurately rings customer purchases/returns and counts change back to customer according to established operating proceduresPromotes credit and loyalty programsMaintains and upholds merchandising philosophy and follows established merchandising procedures and standardsAccurately processes and prepares merchandise for the sales floor following company procedures and standardsInitiates and participates in store recovery as needed throughout the dayMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire storeProvides and accepts recognition and constructive feedbackAdheres to all labor laws, policies, and proceduresSupports and participates in store shrink reduction goals and programsParticipates in safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Possesses excellent customer service skillsAble to work a flexible schedule to support business needsPossesses strong communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsCapable of lifting heavy objects with or without reasonable accommodationWorks effectively with peers and supervisorsRetail customer experience preferredBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $14.00 to $14.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Part Time
11/15/2024
Danville, IL 61832
(38.1 miles)
Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout experience and helping customers get the best value for their money. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options.Explore educational opportunities with Lowe's tuition assistance program.Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.Gain extra savings with a 10% Associate Discount.Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit . Your Day at Lowe's Whether you're answering customer questions or assisting with payments and exchanges, your job as a cashier is to ensure every customer leaves our stores satisfied. While most of your time will be spent at the register, you may be expected to engage in other activities as needed, such as helping other departments, stocking shelves, or moving carts. If you enjoy helping customers and solving problems in a fast-paced environment, this is the perfect role for you. Key Responsibilities Deliver a fast, friendly, and professional checkout experienceProactively assist customers in the self-checkout areaScan and bag items accurately and efficientlyManage a cash register, payments, and exchangesAnswer customer questionsHelp maintain a clean, safe workstationComplete other duties as assigned Minimum Qualifications Reading, writing, and performing basic arithmetic (addition and subtraction)Ability to stand and sit for prolonged periods of timeExperience using a computer, including inputting, accessing, modifying, or outputting informationMinimally lift 10lbs unassisted or over 15lbs with or without accommodationObtain sales-related licensure or registration if required by law in your state Preferred Qualifications Retail and/or customer service experienceBilingual skills Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Pay Range: $ - $ per hourStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit . Associate Benefits () Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.Health, Dental and Vision insuranceLife and Disability insurancePaid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer timeFlexible spending and health savings accounts401(k) Retirement account with company matchEmployee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needsEducation support programs, including tuition assistance and trade skills scholarshipsBusiness Travel Accident insuranceMaternity and Parental leaveAdoption assistanceLowe's Associate Discount and broad discount platformOther discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awardsLowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Part Time
11/15/2024
Terre Haute, IN 47802
(18.5 miles)
Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. As a member of our team, you’ll be operating the registers or other machinery, stocking our shelves, keeping our stores looking their best, and serving our customers. Start a job that offers up something new each day. Position Type: Part-Time Average Hours: Fewer than 30 hours per weekStarting Wage: $17.50 per hourWage Increases: Year 2 - $18.00 | Year 3 - $18.50 | Year 4 - $18.50 | Year 5 - $19.50 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. • Collaborates with team members and communicates relevant information to direct leader• Upholds the security and confidentiality of documents and data within area of responsibility• Other duties as assigned Cashier Responsibilities: • Processes customer purchases, performs general cleaning duties, stocks shelves and merchandise displays neatly• Provides exceptional customer service, assisting customers with their shopping experience • Provides feedback to management on all products, inventory losses, scanning errors, and general issues• Participates in taking store inventory counts according to guidelines and monitoring inventory for accuracy• Adheres to cash policies and procedures to minimize losses Stocker Responsibilities: • Stocks shelves and rotates product properly to guarantee fresh product is available for the customer • Follows merchandising planograms to create excellently merchandised displays• Organizes new inventory, removes and breaks down empty boxes• Operates machinery and follows all safety procedures Physical Demands: • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store• Stocker: Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights Qualifications: • You must be 18 years of age or older • Ability to provide prompt and courteous customer service• Ability to perform general cleaning duties to company standards• Ability to interpret and apply company policies and procedures• Excellent verbal communication skills• Ability to work both independently and within a team environment• Effective time management• Knowledge of products and services of the company • Cashier: Ability to operate a cash register efficiently and accurately• Cashier: Comply with state and local requirements for handling and selling alcoholic beverages• Stocker: Ability to operate equipment safely and properly, including electric/manual hand jack, floor scrubber, and cardboard baler• Stocker: ALDI Stockers must have morning availability to accommodate store operational responsibilities and be available to work morning shifts with start times as early as 5:00 a.m. Education and Experience:• High School Diploma or equivalent preferred• Prior work experience in a retail environment preferred• A combination of education and experience providing equivalent knowledgeALDI offers competitive wages and benefits, including:401(k) PlanCompany 401(k) Matching ContributionsEmployee Assistance Program (EAP)PerkSpot National Discount Program In addition, eligible employees are offered:Medical, Prescription, Dental & Vision InsuranceGenerous Vacation Time & 7 Paid HolidaysUp to 6 Weeks Paid Parental Leave at 100% of payUp to 2 Weeks Paid Caregiver Leave at 100% of payShort and Long-Term Disability InsuranceLife, Dependent Life and AD&D InsuranceVoluntary Term Life InsuranceALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Part Time
11/7/2024
Terre Haute, IN 47802
(18.5 miles)
About the RoleIn this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.What You’ll DoEngage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of paymentAccurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient serviceMeet or exceed individual goals (e.g., credit, loyalty)Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practicesSupport the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)All associate roles at Kohl’s are responsible for:Acting with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededDemonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issuesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from supervisors/managers and other company personnelOther responsibilities as assignedWhat Skills You HaveRequiredExcellent customer service skills and ability to multi-task with strong attention to detailVerbal/written communication and interpersonal skillsNo retail experience requiredMust be 16 years of age or olderFlexible availability, including days, nights, weekends, and holidaysPreferredClient facing retail or service industry experiencePay Starts At: $12.50
Part Time
11/7/2024
Terre Haute, IN 47804
(12.0 miles)
Ready to join our BIG family Text "BIG LOTS" to 97211 to schedule an interview.When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more! For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.Performs general store operational duties including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned.1. Greets and assists customers as needed in order to maintain the highest level of customer service.2. Maintains and operates point-of-sale systems efficiently and accurately.3. Drives customer loyalty program participation, including sign ups and rewards processing at check-out.4. Participates in the freight flow process including truck unloading, stocking, merchandise presentation and recovery.5. Participates in furniture department operations including carry-outs and display assembly as needed.6. Maintains appearance of the store’s interior and exterior to company standards including light maintenance duties and cleaning.7. Performs daily front-end maintenance including check stand cleanliness, replenishment of merchandise and supplies and floor safety.8. Performs other tasks as assigned by Store Leadership, such as cart retrieval, shrink control and safety-related tasks.Qualification1. Must be at least 16 years of age.2. Strong customer service and communication skills required.3. Ability to work a flexible work schedule including nights, weekends and holidays required.4. Prior retail experience preferred.5. Previous experience operating a cash register preferred.6. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off of store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.7. Basic English literacy and math skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Full Time
11/7/2024
Terre Haute, IN
(13.8 miles)
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principlesTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and activities according to store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Available to work flexible schedule, including nights and weekendsStrong understanding of merchandising techniquesCapable of multi-taskingStrong communication and organizational skills with attention to detailAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $13.00 to $13.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
11/11/2024
Danville, IL
(38.8 miles)
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.The Opportunity: Contribute To The Growth Of Your CareerAssist a Store Manager in the areas of Merchandising, Operations, Customer Service, and Human Resources within a high-volume store locationDevelop creative plans to increase store salesHire, train, supervise and mentor a team of AssociatesOversee and monitor loss prevention and operational programsEnsure every customer has a positive shopping experienceManage the daily activity of the sales floor, backroom, front end and cash officeWho We Are Looking For: You!Two (2) years' of retail leadership experience as an Assistant or Store ManagerExcellent interpersonal, strong communication, and follow through skillsProven ability to manage, develop, and motivate a large teamPrevious volume responsibility of $5 million or moreBenefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.This is a bonus and overtime eligible position with a starting pay range of $23.25 to $29.70 per hour, which equates to approximately $57,947.37 to $74,023.09 annually.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Part Time
10/27/2024
Danville, IL
(38.8 miles)
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.Role models established customer experience practices with internal and external customersSupports and embodies a positive store culture through honesty, integrity, and respectAccurately rings customer purchases/returns and counts change back to customer according to established operating proceduresPromotes credit and loyalty programsMaintains and upholds merchandising philosophy and follows established merchandising procedures and standardsAccurately processes and prepares merchandise for the sales floor following company procedures and standardsInitiates and participates in store recovery as needed throughout the dayMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire storeProvides and accepts recognition and constructive feedbackAdheres to all labor laws, policies, and proceduresSupports and participates in store shrink reduction goals and programsParticipates in safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Possesses excellent customer service skillsAble to work a flexible schedule to support business needsPossesses strong communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsCapable of lifting heavy objects with or without reasonable accommodationWorks effectively with peers and supervisorsRetail customer experience preferredBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $14.00 to $14.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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