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Customer Service Jobs
Part Time
11/24/2024
Bartlesville, OK
(19.2 miles)
Opportunity: Contribute To The Growth Of Your CareerResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.Role models established customer experience practices with internal and external customersSupports and embodies a positive store culture through honesty, integrity, and respectAccurately rings customer purchases/returns and counts change back to customer according to established operating proceduresPromotes credit and loyalty programsMaintains and upholds merchandising philosophy and follows established merchandising procedures and standardsAccurately processes and prepares merchandise for the sales floor following company procedures and standardsInitiates and participates in store recovery as needed throughout the dayMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire storeProvides and accepts recognition and constructive feedbackAdheres to all labor laws, policies, and proceduresSupports and participates in store shrink reduction goals and programsParticipates in safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Possesses excellent customer service skillsAble to work a flexible schedule to support business needsPossesses strong communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsCapable of lifting heavy objects with or without reasonable accommodationWorks effectively with peers and supervisorsRetail customer experience preferredBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $12.00 to $12.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.What's in it for You In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employement without reagrd to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital status, or based on any individual's status in any group or class protected by applicable federal, state, or local la. TJX also provides reasonable accomadations to qualified individualswith disabilities in accordance with the American with Disabilities Act and applicable state and local law.
Full Time
11/15/2024
Bartlesville, OK
(19.2 miles)
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.The Opportunity: Contribute To The Growth Of Your CareerAssist a Store Manager in the areas of Merchandising, Operations, Customer Service, and Human Resources within a high-volume store locationDevelop creative plans to increase store salesHire, train, supervise and mentor a team of AssociatesOversee and monitor loss prevention and operational programsEnsure every customer has a positive shopping experienceManage the daily activity of the sales floor, backroom, front end and cash officeWho We Are Looking For: You!Two (2) years' of retail leadership experience as an Assistant or Store ManagerExcellent interpersonal, strong communication, and follow through skillsProven ability to manage, develop, and motivate a large teamPrevious volume responsibility of $5 million or moreBenefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.This is a bonus and overtime eligible position with a starting pay range of $23.25 to $29.70 per hour, which equates to approximately $57,947.37 to $74,023.09 annually.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Part Time
11/7/2024
Bartlesville, OK 74006
(20.8 miles)
Ready to join our BIG family Text "BIG LOTS" to 97211 to schedule an interview.When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more! For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.Performs general store operational duties including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned.1. Greets and assists customers as needed in order to maintain the highest level of customer service.2. Maintains and operates point-of-sale systems efficiently and accurately.3. Drives customer loyalty program participation, including sign ups and rewards processing at check-out.4. Participates in the freight flow process including truck unloading, stocking, merchandise presentation and recovery.5. Participates in furniture department operations including carry-outs and display assembly as needed.6. Maintains appearance of the store’s interior and exterior to company standards including light maintenance duties and cleaning.7. Performs daily front-end maintenance including check stand cleanliness, replenishment of merchandise and supplies and floor safety.8. Performs other tasks as assigned by Store Leadership, such as cart retrieval, shrink control and safety-related tasks.Qualification1. Must be at least 16 years of age.2. Strong customer service and communication skills required.3. Ability to work a flexible work schedule including nights, weekends and holidays required.4. Prior retail experience preferred.5. Previous experience operating a cash register preferred.6. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off of store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.7. Basic English literacy and math skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
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Full Time
11/9/2024
Dewey, OK 74029
(14.2 miles)
Now hiring full-time night shift and PRN nurses! Registered Nurse Career Opportunity Encompass Health: Where Nursing Meets Heart, Home, and HealingAre you seeking a nursing career deeply rooted in purpose, close to your heart and home Encompass Health offers a transformative journey where your expertise as a Registered Nurse becomes an integral part of patients' recoveries. Picture the impact of providing individualized, compassionate care that guides patients along their path to healing. With us, small victories lead to monumental impacts as you use your specialized skills to offer top-tier, personalized support. Understand your patients deeply, assist in their rehabilitation goals, and thrive in an environment equipped with cutting-edge technology.Welcome to a place where nursing becomes a profound contribution to both community and personal fulfillment. A Glimpse into Our WorldAt Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing. Starting Perks and BenefitsOur benefits are designed to support your well-being and start on day one:Supervise care and treatments, lead patient assessments, tailor care plans, and address patient concerns to provide exceptional care.Build meaningful relationships with patients and their families, understanding their unique needs to facilitate their recovery.Collaborate and communicate effectively with various departments to ensure coordinated care and provide direct patient care when needed.Serve as a resource for fellow staff, supporting them with complex patient needs and inquiries.Celebrate victories and milestones achieved by our patients. Realize Your Vision as a Registered NurseSupervise care and treatments, lead patient assessments, tailor care plans, and address patient concerns to provide exceptional care.Build meaningful relationships with patients and their families, understanding their unique needs to facilitate their recovery.Collaborate and communicate effectively with various departments to ensure coordinated care and provide direct patient care when needed.Serve as a resource for fellow staff, supporting them with complex patient needs and inquiries.Celebrate victories and milestones achieved by our patients. QualificationsValid RN licensures as required by state regulations.CPR certification (ACLS preferred).CRRN certification preferred.One year of experience in a rehabilitation hospital setting is preferred. The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're eager to meet you, and we genuinely mean that. Join us on this remarkable journey!
Full Time
11/9/2024
Dewey, OK 74029
(14.2 miles)
Now hiring full-time night shift and PRN nurses! Registered Nurse Career Opportunity Encompass Health: Where Nursing Meets Heart, Home, and HealingAre you seeking a nursing career deeply rooted in purpose, close to your heart and home Encompass Health offers a transformative journey where your expertise as a Registered Nurse becomes an integral part of patients' recoveries. Picture the impact of providing individualized, compassionate care that guides patients along their path to healing. With us, small victories lead to monumental impacts as you use your specialized skills to offer top-tier, personalized support. Understand your patients deeply, assist in their rehabilitation goals, and thrive in an environment equipped with cutting-edge technology.Welcome to a place where nursing becomes a profound contribution to both community and personal fulfillment. A Glimpse into Our WorldAt Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing. Starting Perks and BenefitsOur benefits are designed to support your well-being and start on day one:Supervise care and treatments, lead patient assessments, tailor care plans, and address patient concerns to provide exceptional care.Build meaningful relationships with patients and their families, understanding their unique needs to facilitate their recovery.Collaborate and communicate effectively with various departments to ensure coordinated care and provide direct patient care when needed.Serve as a resource for fellow staff, supporting them with complex patient needs and inquiries.Celebrate victories and milestones achieved by our patients. Realize Your Vision as a Registered NurseSupervise care and treatments, lead patient assessments, tailor care plans, and address patient concerns to provide exceptional care.Build meaningful relationships with patients and their families, understanding their unique needs to facilitate their recovery.Collaborate and communicate effectively with various departments to ensure coordinated care and provide direct patient care when needed.Serve as a resource for fellow staff, supporting them with complex patient needs and inquiries.Celebrate victories and milestones achieved by our patients. QualificationsValid RN licensures as required by state regulations.CPR certification (ACLS preferred).CRRN certification preferred.One year of experience in a rehabilitation hospital setting is preferred. The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're eager to meet you, and we genuinely mean that. Join us on this remarkable journey!
Full Time
11/20/2024
Dewey, OK 74029
(14.2 miles)
Occupational Therapist Career Opportunity PRN/Pool Opportunities Your Calling, Close to Home and HeartAre you in pursuit of a career that's more than a job, one that aligns with your heart and community We believe in the power of creating positive change within local communities through exceptional Occupational Therapy services, empowering individuals toward independence and an improved quality of life. Envision the opportunity to profoundly impact patients' lives, providing vital care and support, and contributing to inspiring outcomes. If this resonates, you're in the right place. As an Occupational Therapist, your role thrives on recognizing the significance of small victories in driving substantial change. Utilize your specialized skills to deliver top-tier, compassionate, and personalized care to our rehabilitation patients. Embrace a supportive team environment infused with motivation and joy in their work, granting access to cutting-edge technology. Start a rewarding career with comprehensive benefits, ensuring your peace of mind and professional growth from day one. Welcome to a fulfilling career journey where your care brings lasting impact and personal fulfillment. A Glimpse into Our WorldWhether you're laying the foundation of your career or a seasoned Occupational Therapist in search of a nurturing environment to call home, we are confident you'll feel the difference the moment you join our team. Being at Encompass Health means being a part of a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, united for the greater good of our patients. Our recognitions, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud. Benefits That Begin With YouOur benefits are designed to support your well-being and start on day one:• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.• Generous paid time off that accrues over time.• Tuition reimbursement and continuous education opportunities for your professional growth.• Company-matching 401(k) and employee stock purchase plans, securing your financial future.• Flexible spending and health savings accounts tailored to your unique needs.• A vibrant community of individuals who are passionate about what they do. Be the Occupational Therapist You've Always Aspired to BeYour impactful journey involves:• Providing direct care to patients in need of occupational therapy.• Guiding patients by supervising care and treatments, leading patient assessments, creating personalized care plans, and targeting and resolving patient concerns.• Building meaningful relationships with patients by dedicating time to understand their physical, mental, and emotional needs for a successful recovery.• Celebrating patient victories along the way. Qualifications• Current licensure or certification required by state regulations.• CPR certification.• Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field. The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're looking forward to meeting you, and we truly mean that. Join our family, and let's make a positive impact together.
Full Time
11/27/2024
Caney, KS 67333
(1.0 miles)
Overview: Norman Regional Health System has emerged as a beacon of workplace excellence. Norman Regional Hospital System is a community hospital system nestled at the Southern border of the Oklahoma City metro area. We have an innovative cardiovascular program and we are looking for caring knowledgeable Registered Technologist to expand cardiovascular program. We will soon be moving to our new state of the art Critical Care Tower and will have three Cath Lab suites, one Electrophysiology suite, one Hybrid suite, two treatment rooms and seventeen Same Day Surgery rooms. We work with a team of nine cardiologist and two electrophysiologist.Norman Regional Health System Cardiology AwardsAmerican College of Cardiology Chest Pain Center with PCI and Resuscitation AccreditationAmerican College of Cardiology NCDR Registry Gold AwardWomen’s Choice Award in Heart CareIntersocietal Accreditation Commission (IAC) Echo AccreditationAmerican Association Cardiovascular and Pulmonary Rehabilitation (AACVPR) Accreditation Responsibilities: Job SummaryPrepares equipment before and during procedures.Identifies and assesses patient condition. Prepares, positions and provides patient care.Establishes and maintains a sterile environment.Professional PracticeServes as preceptor for new hires and radiology students and participates in the orientation of new staff.Uses downtime appropriately by stocking rooms, checking equipment, and other delegated tasks by Charge person or manager.Maintains strong professional working relationship with the physicians and leadership to facilitate excellent patient care.QualificationsComplete Cath Lab RT Orientation within 6 months. Complete all competencies listed in department policy within 6 months.EducationCompletion of 24 month formal program or military program of Radiologic Technology with American Registry of Radiologic Technologist eligible and/or current RCIS.ExperiencePrevious Procedural Area experience preferred.Licensure/Certification/Registration/ETC.American Registry of Radiologic Technology. Registered and/or RCIS. Cardiovascular (CV) or (CI) and/or (VI) certification preferred. Basic Life Support (BLS) training or re-training is required during orientation prior to providing patient care. Current Basic Life Support (BLS) is required to be maintained thru re-training for duration of employment. ACLS training must be achieved within 6 months of hire and maintained through duration of employment. Qualifications: Graduate of an accredited Radiographic Program orGraduate of an accredited Cardiovascular ProgramOne year of experience working in an Cath Lab preferredRegistered as a Radiographer with the American Registry of Radiological Technologist - ARRT orRegistration from the Cardiovascular Credentialing International – RCISBasic Life SupportAdvanced Life Support within 6 months of hireCompensation$27.84-$45.46/hr based on previous work experienceBenefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement
Full Time
11/18/2024
Bartlesville, OK 74006
(19.4 miles)
General Dentist - Bartlesville, OKMy Dentist in Bartlesville, Oklahoma is looking for a General Dentist to join this established office!Why Heartland Dental As the leader of your supported office, you’ll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your elite clinical skills. You’ll work in an environment that encourages full clinical autonomy, with the ability to tap into a robust mentorprogram and a network of more than 2,300 supported doctors. You’ll work a schedule that inspires work life balance and receive competitive benefits, endless PTO and the opportunity to earn unlimited compensation. Lead your ideal practice, invest in your community, leave a legacy, and do it all with the support of Heartland Dental! What You’ll GainUnlimited PTO, paid holidays and continuing education, competitive benefits including health insurance and retirement savings plans Guaranteed base salary Uncapped earning potential Opportunity to build wealth by participating in Heartland Dental stock offerings You will have a full clinical team including a dental hygienist and dental assistant to support you in delivering lifetime patient careWorld class continuing education focused on helping you achieve the elite clinical skills you desireAbility to earn your FAGD through the Doctor Mastery Program which allows you to offer a broader menu of services to your patients Access to an expansive network of mentors with 1:1 mentorsupport and networking opportunities available at your fingertipsUnparalleled business support and the highest quality technology, supplies, and labs means you’re in the driver’s seat About My Dentist-Bartlesville, OK Like each Heartland Dental supported office, is unique to the community and the patients they serve. With support of a practice manager and a highly trained team on site, coupled with a vast network of experts across the nation, you’ll be completely connected to all the resources and support of Heartland Dental. Join an experienced 10 person team that thrives on collaboration, communication and communityOffice is equipped with 3D Imaging - CBCTRecently remodeledYou’ll need to haveDDS/DMD degree, active and unrestricted license in state of OklahomaClinical knowledge to practice comprehensive dentistry, including diagnosis and treatment of oral health issuesDesire to continue learning and grow clinical skills to meet needs of patientsAbility to become credentialed with dental insurance plansWho is Heartland Dental As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. COVID-19: The Company and supported offices comply with all local, state and federal regulations. Employment is contingent upon an individual's continued compliance with regulations and Company policy, including COVID-19 vaccination or testing.The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Full Time
11/20/2024
Copan, OK 74022
(7.5 miles)
Overview: Join Our Team as a CNADo you value the time you spend with your patients Is it important to you that your patients and their families know and feel that you are with them We are looking for certified nursing assistants who are committed to creating meaningful patient experiences. As a certified nursing assistant, you’ll assist patients with daily activities, monitor patient conditions, and report any changes to the care team. Most importantly, you’ll assist families along their health care journeys with love and compassion. And just like all of our team members, our CNAs have access to our supportive leadership team and professional development opportunities with plenty of room for advancement. We’re Offering a $2,500 Sign On Bonus and Even More Great Benefits When You Join Our Team!Tuition ReimbursementImmediate Access to Paid Time OffEmployee Referral Program Bonus EligibilityMatching 401KAnnual Merit IncreasesYears of Service Award BonusesPet InsuranceFinancial and Legal Assistance ProgramMental Health and Counseling ProgramsDental and Orthodontic CoverageVision InsuranceHealth Care with Low Premiums$500 Matching Health Savings AccountShort-term and Long-term DisabilityVirgin Pulse Wellness ProgramFertility Assistance ProgramOur Company MissionOur mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these aren’t empty words. In every interaction, no matter how big or small, we’re dedicated to providing a superior experience for patients facing life-limiting illnesses and their families. About Agape Care GroupA leading hospice, palliative, and pediatric comfort care provider, Agape Care Group is dedicated to serving patients and families with love and delivering the highest quality care. The Agape Care Group family of brands spans seven states - Alabama, Georgia, Louisiana, North Carolina, Oklahoma, South Carolina, and Virginia. At any location within our company, you'll find a career that means something. You'll not only have the opportunity to use your skills to make a real difference, but you'll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others. Qualifications: A heart to serve patients and families and a passion for providing the best possible careEducation: Maintain state certification as a certified nursing assistantExperience: 1+ years of nursing assistant experience in a hospital or long-term care facilityRequired: Reliable transportation. Ability to sit, stand, bend, move intermittently and lift at least 25lbs and bear the weight of an average adult effectively.We’ve worked hard to build a caring culture of integrity, communication, diversity and positive experiences, and we’d love for you to join our team.*Pay is determined by years of experience and location.
Full Time
11/27/2024
Coffeyville, KS 67337
(17.4 miles)
The OpportunityCLS Plasma is currently seeking an Operational Excellence Manager reporting to the Director, Operational Excellence. This US based opportunity can work in either our CSL Plasma HQ in Boca Raton, FL (hybrid) or work fully remotely from home (if not within a commutable distance from the office). The travel requirement for this role is up to 75%.The Operational Excellence Manager is responsible for supporting and implementing approved continuous improvement methodologies, tools and training to assure long-term sustainable improvement and growth for CSL Plasma. This position supports continuous improvement by interacting, educating and coaching employees on proven methods to optimize operational efficiency and enhance the customer experience. The Operational Excellence Manager leads process improvement initiatives by identifying, analyzing, implementing and monitoring improvements; and collaborates with leadership to ensure OE projects deliver intended value. In this role, the Operational Excellence Manager will successfully plan and complete deliverables through strong leadership and effective project management execution.The RoleProject Definition/Planning:Supports OE Director, Corporate Functional Leaders and Plasma Center Staff in the identification of innovative process improvement ideas to optimize operational efficiency, enhance the customer experience, and realize cost benefits/savings.Collaborates with OE Director, Functional Leaders and Plasma Center Staff in the evaluation and prioritization of ideas that result in OE projects.Provides feedback to Director, Operational Excellence to ensure projects are properly defined and agreed-upon based on established criteria.Project Execution:Leads and coaches’ cross functional teams on continuous improvement methodologies and tools to solve difficult and often complex problems.Drives standardized processes and tools to achieve corporate business strategies in the most efficient and cost-effective manner.Provides support and guidance in measuring and tracking results via reports and systems to understand and help improve performance.Identifies controls to monitor progress associated with the implementation of recommended improvements/changes to ensure gains are sustained.Data Analysis:Provides data analysis support and expertise on Corporate and Center metrics to identify process improvement opportunities, trends, comparisons, relationships and root causes.Evaluates reports and data sources to create a user-friendly OE dashboard to manage and monitor key performance metrics.Building a Culture of Continuous Improvement:Fosters a culture of operational excellence by teaching, coaching, encouraging and acknowledging data-driven problem solving.Facilitates knowledge sharing and best practices across Corporate and Plasma Center functions.Ability to influence others to accept proven practices.Your Skills & ExperienceBachelor’s Degree in relevant discipline (such as Operational Excellence, Business, etc.).A minimum of 5+ years' experience in process management.Six Sigma Black Belt or equivalent certification in continuous improvement tools (Lean, Kaizen, Shingo or equivalent) required.Recognized subject matter expert in continuous improvement methods and tools obtained through advanced education and work experience.Demonstrated ability to lead and achieve measurable improvements to operations, financial, and quality performance metrics.Strong demonstrated written and verbal communication skills.Good presentation skills.Solid experience planning, organizing, analyzing and problem solving.Able to collaborate with others to the mutual benefit and achievement of the teams.Demonstrated experience working with multiple projects simultaneously.Successful experience leading and working on virtual teams, working with remote operations and colleagues.Working knowledge of FDA regulations including GMP and OSHA desirable.Knowledge of the plasma fractionation industry desirable.Additional Skills & Working EnvironmentStrong capacity to effectively listen to and communicate ideas and concepts.Fast paced environment – Ability to adapt to fast paced, dynamic environment.Proficient in Microsoft Office tools (Excel, Word, PowerPoint, and Visio). Working knowledge of Minitab, SPSS or similar statistical software.Problem solving capabilities.Understands complex problems to collaborate and explore alternative solutions.Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations.Ability to complete routine forms or conduct routine oral communications.Ability to work independently in a remote setting.Walking and standing up to 3 hours.Exposure to blood borne pathogens.Fast paced environment with frequent interruptions.Our BenefitsCSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.About CSLPlasmaCSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.We want CSL to reflect the world around usAs a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.Do work that matters at CSL Plasma!
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