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Management Jobs
Full Time
12/8/2024
Rockport, IN 47635
(39.7 miles)
We rely on and trust ourUnit Manager (LPN or RN) to provide independent supervision of the delivery of care to a group of residents in a nursing unit. Assess resident needs, develop individual care plans, administer nursing care, and evaluate nursing care. Supervise Nurses, Care Specialists (CNA) and other personnel. May supervise other Nurses, including other RNs. Why Work For Us Excellent pay with multiple incentives:Shift pick upMore available, ask us for details!Excellent health benefits packages Career advancement opportunitiesEducation reimbursement program of up to $7,500 per yearFlexible scheduling available Benefits & Conditions: No waiting period for enrollmentThree health plan optionsDelta DentalVSP VisionFree Basic Life InsuranceDisability, Critical Illness, Accident & Legal Coverage401(k) Retirement PlanEmployee Assistance Program Responsibilities: Assure that effective quality nursing care is delivered which is outcome focused through utilization of the nursing process. Identify needs and provide input for discharge planning and follow-up throughout length of stayDevelop individualized plan of care in collaboration with the resident/responsible party and interdisciplinary care team.Implement plan of care consistently, effectively and cost efficiently with focus on resident centered outcomes by utilizing all appropriate, available resources for resident/family/responsible party counseling and discharge planning. Work in collaboration with physician and/or other health care professionals by sharing information relevant to changing plan of care.Deliver and maintain optimum resident care and comfort by demonstrating knowledge and skills of current nursing practices. Qualifications: Must hold and maintain a current license to practice as a Licensed Practical Nurse (LPN) or Registered Nurse (RN) in practicing stateMust hold and maintain a current CPR certification. Licensed nursing staff are required to obtain their CPR certification within 90 days of hire.Recent clinical experience, education, or specialty skills specific to geriatricsMust be capable of maintaining regular attendance #BYHCIND
Full Time
12/3/2024
Owensboro, KY 42302
(30.3 miles)
Nurse Supervisor Career OpportunityHiring for Night Shift Position - $15,000 Sign on Bonus Leading with Heart: Your Journey Starts HereSeeking a career that's both personally enriching and professionally rewarding, close to home Encompass Health invites you into a welcoming space that feels like family, where your worth is embraced, fostering connections akin to lifelong friendships. As a Nurse Supervisor, envision making a profound impact within your community by providing essential care and guidance throughout patients' rehabilitation journeys. Your role is critical, offering leadership ensuring seamless implementation of procedures while delivering top-tier, compassionate, and tailored care. Embrace a team-driven, supportive environment that embraces joy in their work, providing access to cutting-edge technology and comprehensive benefits from day one. Join us and discover a career where your leadership shapes impactful care and personal fulfillment.A Glimpse into Our WorldWe're confident you'll feel the difference the moment you join our team. Being at Encompass Health means being associated with a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, all united for the greater good of our patients. Our achievements, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud.Benefits That Begin With YouOur benefits are designed to support your well-being and start on day one:Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.Generous paid time off that accrues over time.Tuition reimbursement and continuous education opportunities for your professional growth.Company-matching 401(k) and employee stock purchase plans, securing your financial future.Flexible spending and health savings accounts tailored to your unique needs.A vibrant community of individuals who are passionate about what they do.Be the Nurse Supervisor You've Always Aspired to BeYour impactful journey involves:Assisting in the development and implementation of personalized patient care programs, policies, and procedures.Serving as the crucial liaison between administration, nursing management, and staff.Supervising nursing care, treatment, and services provided during assigned shifts or on a specific unit.Monitoring and managing staff, including on-the-spot feedback, annual evaluations, and administering performance counseling and disciplineAssuming patient care as needed and building meaningful relationships with patients by dedicating time to understand their physical, mental, and emotional needs for a successful recovery.Celebrating patient victories along the way.QualificationsCurrent RN licensure as required by state regulations.BLS certification with ACLS certification to be obtained within one year of starting position.CRRN certification to be obtained within a year of meeting the eligibility requirements.Bachelor's Degree in Nursing or related field preferred.Two years of recent experience in an inpatient hospital setting (within the last five years).Previous leadership role, such as charge nurse or lead capacity, where you were responsible for interim reporting, issue resolution, setting direction, and having accountability for patient and staff results.The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!
Full Time
11/14/2024
Newburgh, IN 47630
(44.2 miles)
Details Department: OrthoSchedule: FT Days M-F (no holidays nor weekends)Hospital: St. Vincent Orthopedic HospitalLocation: Newburgh, INBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.Responsibilities Supervise, coordinate, and provide leadership while directing activities of clinical/non-clinical or interdisciplinary teams of licensed and non-licensed caregivers and support staff delivering quality patient care and ensuring implementation of clinical objectives in an assigned area.Assess daily patient care needs and develop and distribute patient care assignments of clinical/non-clinical or an interdisciplinary team of licensed and non-licensed caregivers and support staff, ensuring that population appropriate patient care is given.In accordance with the applicable State Nurse Practice Act, delegate appropriate duties to clinical/non-clinical or interdisciplinary teams of licensed and non-licensed caregivers and support staff based on their assessed skills and abilities.Gather information from other members of the clinical/non-clinical or interdisciplinary team and use this data to plan for the care of all patients on the unit for the shift.Evaluate the care delivered by other licensed and non-licensed caregivers and support staff by providing direct and immediate feedback and coaching, ongoing verbal and written feedback to the clinical/non-clinical leader on the performance of staff and evaluating the performance trends under his/her direction and recommend and participate in corrective/disciplinary action as required.Participate in the hiring process for new staff members assigned to the shift by conducting interviews and making hiring recommendations to the clinical/non-clinical leader.Requirements Licensure / Certification / Registration:BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.Licensed Registered Nurse credentialed from the Indiana Board of Nursing obtained prior to hire date or job transfer date required.Education:Required professional licensure/certification AND 1 year of cumulative job specific experience required.Additional Preferences Additional preferences:- 3 yrs RN Supervisor Hospital ExperienceWhy Join Our Team Ascension St. Vincent in Indiana has been providing rewarding careers in healthcare for over 148 years. With 24 hospitals throughout the greater Indianapolis and Evansville areas, Ascension St. Vincent offers careers in a wide range of services including acute and long-term care, bariatrics, cancer care, cardiovascular services, emergency services, neuroscience, orthopedics, pediatric services, primary and urgent care, women's health services and more.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.Equal Employment Opportunity Employer Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish)poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.Pay Non-Discrimination NoticePlease note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.E-Verify Statement This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify
Full Time
12/10/2024
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Program Managers represent the IS and Business stakeholders during the development and implementation of the Programs overall strategy. Responsible for Program success and adoption (including system usage). You will Actively and consistently support all efforts to simplify and enhance the Franchise/customer experience.Utilize interviews, document analysis, surveys, site visits, business process descriptions, use cases, task, and workflow analysis to develop program-level vision, strategy, approach, and implementation plans required to achieve necessary business outcomes.Work directly with internal departments to ensure successful adoption. This may include training material creation, training execution, user documentation.Drive and challenge business units on their assumptions of how they will successfully execute their plans.Utilize process improvement skills to assist business and IS with documenting current and future processes to identify the overall program needs.Facilitate the creation of business cases, program roadmaps, and program governance structures to support Project Managers. Provide presentations to IS Governance Board for approval and prioritization.Identify the key project interdependencies across the program that may impact IS and other functional areas.Identify, track, and manage program level risks and issues. Serve as escalation point to resolve program issues, remove roadblocks, formulate contingency plans, and communicate status to programs executive leadership team.Function as central point of program communication and status for program team members, stakeholders, management, and executives. Works with PMO Manager for accurate project status.Responsible for overall program success. Engaging with Franchises, Headquarters business divisions and IS Leadership to determine if success is being met.Gather post-implementation feedback of the system and its deployment to leverage improvements in future processes and releases.Provide input to improving the solution delivery life cycle employed.Participate in assigned development planning and prioritization sessions as needed.Develop in-depth Subject Matter Expert (SME) knowledge in areas assigned and share this knowledge with other team members.Assist in user acceptance testing efforts. You have Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Experience in web-based system development using Microsoft technologies, mobile solutions and/or business intelligence preferred.Proficiency in the Microsoft Office Suite; Visio preferred.Strong analytical and program management skills required, including a thorough understanding of how to interpret customer business needs.Ability to work in a fast-paced, high pressure office environment.Strong analytical/problem solving skills.Possess a strong desire for quality by understanding the overall program needs.Ability to work independently and on complex team projects, as needed.Self-motivated, self-directed, results-oriented, and customer-focused.Ability to respond to change and able to handle ambiguity.Excellent time management, organization, and prioritization skills.Successfully engage in multiple initiatives simultaneously. Education High school diploma and four or more years’ experience in business or technology related field.Bachelor’s degree preferred. Working Conditions Fast-paced, high pressure office environment.Standard working hours based on a 40-hour work week.Additional working hours required as needed to complete testing assignments and projects on schedule.Travel up to 20% as required. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
11/13/2024
Henderson, KY 42420
(37.9 miles)
Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth If so, then a Retail Store Manager position at Spectrum may be right for you.At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions, including Spectrum Internet®, mobile, TV, and voice.BE PART OF THE CONNECTIONAs a Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services. WHAT OUR RETAIL STORE MANAGERS ENJOY MOSTCollaborating with peers to build high preforming teams through best practice sharing.Coaching and developing sales reps to reach their personal and professional goals.Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each-others’ successes.WHAT YOU’LL BRING TO SPECTRUMRequired QualificationsExperience: 3-5 years of sales and customer service experienceWorking inside a retail store environmentHigh level of comfort with personal technologyTechnical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.Travel: Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.Schedule: Travel and flexibility to support store hours as business needs dictate.Preferred QualificationsEducation: Bachelor’s Degree or equivalent work experienceManagement experience:1+ yearsTelecommunications/wireless experience:1-3 yearsSPECTRUM CONNECTS YOU TO MOREDynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the companyCompetitive Pay: Reap the rewards of crushing sales targets with generous commissions, base salary and lucrative incentivesSupportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeedTotal Rewards:See all the ways we invest in you at work and in lifeApply now, connect a friend to this opportunity or sign up for job alerts! SRL411 2024-43451 2024 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Full Time
12/8/2024
Madisonville, KY 42431
(11.1 miles)
When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-TimeAverage Hours: 38 hours per weekStarting Wage: $24.00 per hour Wage Increase: Year 2 - $25.00 per hour Duties and Responsibilities:Must be able to perform duties with or without reasonable accommodation. • Assists the direct leader with developing and implementing action plans to improve operating results• Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results• Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance• Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees• Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position• Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued• Participates in the interviewing process for store personnel • Communicates information including weekly information, major team milestones, developments, and concerns• Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses• Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence• Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order• Maintains store cleanliness standards and proper store signage at all times• Assists the direct leader with maintaining proper stock levels through appropriate product ordering• Merchandises product neatly to maximize sales• Ensures the quality and freshness of products for sale and accuracy of product signage• Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees• Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary• Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data• Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights• Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store• Must be able to perform duties with or without reasonable accommodations Job Qualifications: • You must be 18 years of age or older to be employed for this role at ALDI• Ability to work both independently and within a team environment• Ability to provide and lead others to provide prompt and courteous customer service• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports • Ability to interpret and apply company policies and procedures• Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments • Ability to evaluate and drive performance of self and others • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses• Ability to operate a cash register efficiently and accurately• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards• Excellent verbal and written communication skills• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail• Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred• A minimum of 3 years of progressive experience in a retail environment• A combination of education and experience providing equivalent knowledge • Prior management experience preferredALDI offers competitive wages and benefits, including:401(k) PlanCompany 401(k) Matching ContributionsEmployee Assistance Program (EAP)PerkSpot National Discount Program In addition, eligible employees are offered:Medical, Prescription, Dental & Vision InsuranceGenerous Vacation Time & 7 Paid HolidaysUp to 6 Weeks Paid Parental Leave at 100% of payUp to 2 Weeks Paid Caregiver Leave at 100% of payShort and Long-Term Disability InsuranceLife, Dependent Life and AD&D InsuranceVoluntary Term Life InsuranceALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Full Time
11/14/2024
Newburgh, IN 47630
(44.2 miles)
Details Department: OrthoSchedule: FTHospital: St. Vincent Evansville Orthopedic HospitalLocation: Newburgh, INBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.Responsibilities Manage activities, workflow and nursing resources of assigned nursing unit(s).Ensure compliance with regulatory and accreditation requirements for self and within unit.Conduct hiring, training, directing, development, and evaluating of staff.Identify and resolve issues affecting the delivery of patient care services for the assigned unit(s).Develop and implement policies and procedures to guarantee efficient and effective delivery of health services in a unit.Monitor and adhere to budget. Approve or monitor expenditures, purchases and other actions to ensure compliance with budget guidelines.Requirements Licensure / Certification / Registration:BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.Licensed Registered Nurse credentialed from the Indiana Board of Nursing obtained prior to hire date or job transfer date required.Education:Required professional licensure/certification AND 3 years of experience and 1 year of cumulative leadership experience required.Additional Preferences Additional preferences:- 5 yrs Management hospital expWhy Join Our Team Ascension St. Vincent in Indiana has been providing rewarding careers in healthcare for over 148 years. With 24 hospitals throughout the greater Indianapolis and Evansville areas, Ascension St. Vincent offers careers in a wide range of services including acute and long-term care, bariatrics, cancer care, cardiovascular services, emergency services, neuroscience, orthopedics, pediatric services, primary and urgent care, women's health services and more.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.Equal Employment Opportunity Employer Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish)poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.Pay Non-Discrimination NoticePlease note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.E-Verify Statement This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify
Full Time
12/5/2024
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Franchise Audit Supervisor will train, support, and mentor Franchise Auditors and Franchise Audit Interns. The Franchise Audit Supervisor will be a subject matter expert regarding SERVPRO royalty processes and policies. With their knowledge and experience, the Franchise Audit Supervisor will perform complex franchise royalty audits, and they will assist in providing royalty-related training and communications to SERVPRO franchisees. Additionally, the Franchise Audit Supervisor will support the execution of departmental projects, and they will support the development and maintenance of departmental policies. Major Duties and Responsibilities Train new Franchise Auditors and Franchise Audit Interns to execute franchise royalty audits.Coach and mentor Franchise Auditors and Franchise Audit Interns to support their continued professional development.Provide ongoing oversight and support to Franchise Auditors and Franchise Audit Interns, including reviewing franchise royalty audit files to ensure that procedures and documentation comply with departmental standards.Support issue resolution throughout the audit process, including communicating with franchisees and escalating issues to departmental and organizational leadership as necessary.Identify trends within franchise royalty audit findings and evaluate whether they indicate a need for training and/or process improvements.Serve as a subject matter expert regarding SERVPRO royalty processes and policies; and assist in providing royalty-related training and communications to SERVPRO franchisees.Perform complex franchise royalty audits, including audits of multi-unit and multi-market SERVPRO franchisees.Support creation and maintenance of departmental policies, process documents, and templates, and implement strategies to continuously improve such documentation.Support royalty risk assessments and audit planning, including execution of rotational audit plan.Support the Franchise Audit Manager with other departmental projects and initiatives, as needed. Required Qualification (Knowledge, Skills, and Abilities) Proven experience as an auditorIn-depth understanding of franchise auditing and accounting practicesProficient in QuickBooks or other equivalent accounting softwareProficient in Microsoft Office (especially Excel) Keen attention to detail and dependableStrong verbal and written communication skillsExcellent leadership and mentoring skills.Ability to establish and maintain strong relationships with other departments and franchisees.Ability to understand and interpret legal documents such as franchise license agreements.Strong project management and time management skillsAbility to collaborate directly with SERVPRO franchisees, intercompany departments, and franchise audit team Related Work Experience Minimum of 4 years of experience as an auditor.Minimum of 2 years of experience with franchise royalty audits, with experience on the SERVPRO franchise audit team preferred. Education Bachelor's degree in Accounting, Finance, or relevant subject is preferred.CPA, CIA is considered a plus. Working Conditions Fast-paced, high pressure office environment.Standard working hours, based on a 40-hour hybrid work weekAdditional working hours required as needed to complete assignments and projects on schedule.Minimal travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
11/16/2024
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Accountable for national and regional marketing efforts via National Accounts prospecting, negotiating, and closing agreements/contracts, program implementation, reporting and strategic account management to grow the business. The National Accounts Manager will work with insurance claims executives and franchise owners to build, grow and maintain long-term, profitable relationships within the property and casualty insurance industry. Major Duties and Responsibilities Target account execution using business development process through face to face, tele-conference or video conference meetingsMeet quarterly goals for minimum number of appointmentsMeet with all contract and bulletin clients for national or regional contacts within assigned region. Complete program implementation for all new clients.Communicate results and activities, reviewing the marketing progress of each distributor’s area (i.e. Annual Report, State of the Regions). Define and execute a written action plan (regional quarterly plan) including target accounts, client recall, new program implementation, and franchise communication tactics. Follow objective-to-objective selling processContact record management (CRM Salesforce ) data and contact entries.Present progress and clarify the vision of National Accounts at franchise area meetings, division meetings, and Servpro TVPromote the development of marketing divisions within the franchise community as well as marketing clubs within distributor areas.Work in unison with National Accounts Coordinator to target new clients and relationships to develop region.National and regional trade show participation Required Qualifications Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.Minimum five years seasoned relationship-based sales/marketing experience required and claims management and/or property insurance experience a plus.National or Regional Level and High Dollar Sales.Strong Presentation Skills.Communications Skills.Microsoft Office and CRM proficiency.Strong Customer Service Skills.Managing Long Sales Cycle Campaigns.Closing.Relationship Building. Education Bachelor’s Degree Preferred in Marketing and/or related degree About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
12/6/2024
Auburn, KY 42206
(43.3 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Reporting directly to the Chief Technology Officer, this is a key leadership role within the organization responsible for a portfolio of commercial, productivity, process improvement, and systems implementation initiatives that enable growth, profitability, customer experience, management, and staff development. The Vice President of Enterprise Program Management Office (ePMO) will improve franchisee satisfaction and optimization of the SERVPRO brand, operating systems, and support program. consisting of 450+ corporate users in addition to corporate systems access for 2,200 + Franchises. This position will be responsible for building relationships with key business stakeholders to ensure that the transformational projects, processes and outcomes align to our business strategy and objectives, and that the business is aware of and aligns with the overall strategy. You will Strategy Collaborate with the executive leadership team to select, launch, and implement transformation projects, design and facilitate the completion of the highest priority projects.Maintain and conduct annual reviews of the SERVRO strategic plan with executive leadership and the board of directors with a goal of gaining alignment on the overall project roadmap.Maintain global awareness of the enterprise project portfolio and strategic plan needed to properly sequence projects to deliver optimal results.With an eye towards greater efficiency and effectiveness, apply the principles of Lean to “see beyond the current” and innovate bold improvements to today’s processes. Governance Structure multiple enterprise initiatives into a cohesive and prioritized portfolio, with supportive yet vigilant Steering Team oversight.Manage intake of new initiatives in alignment with the Strategic and Annual Operating Plan with the SLT and Extended SLT.Working with the CFO and CTO to establish a set of cascading operational KPIs and financial targets for the overall effort and for each initiative.Identify and manage interdependencies among initiatives.Use technology to improve communication, accountability and facilitate enterprise-wide alignment among the various constituencies involved in the transformation effort; proactively promote change across the organization and leverage the Servpro Senior Leadership Team to manage resistance to change. Execution Define and deploy problem solving, process improvement, and project management principles, methods, and tools to elevate Servpro’s agility, adaptability, and overall operational discipline, while maintaining a focus on delivery resources to help Franchisees succeed.Partner with IT PMO / Enterprise Solutions leader to deploy projects via a disciplined methodology.Collaborate with leaders across the business to recruit and manage project leaders for strategic initiatives.Facilitate fact-based, real-time, and continuously evaluated connectivity between internal business processes and customer needs. Organizational Alignment Model Servpro’s core values and the leadership behaviors required to encourage process discipline, waste elimination, and employee & franchisee engagement.Communicate the goals and objectives of Transformation activities and provide a system for the ongoing measurement of results as Servpro evolves through multiple improved future states.Seamlessly integrate change management activities (e.g., stakeholder mapping, communication strategy, skill building, incentives alignment) into project plans for all initiatives.Share knowledge across functional boundaries, promote continuous improvement, and build capability & skills at all levels of the organization.Identify capability gaps and help facilitate improvements.Foster a success-oriented, accountable environment within the company.Develop and maintain lasting, mutually beneficial partnerships with internal & external customers, Servpro team members, franchisees, and vendors. You have Ability to work on campus at SERVPRO's headquarters in Gallatin, Tennessee. Bachelor’s Degree, or equivalent; MBA preferred8-15 years of experience in program management, project management, and/or consulting leadership roles ideally with exposure to property mitigation, restoration, and reconstruction servicesDeep expertise in Lean principles, methods, and toolsExtensive, hands-on experience leading large-scale change initiatives across the full lifecycle of strategy, planning, requirements definition, design, and deliveryHighly organized, with demonstrated track record in a program management office environmentExceptional strategic planning, influencing, and communication skills (written and oral)Extraordinary initiative and problem-solving dexterityHigh change agility with strong change management & stakeholder management skillsProven ability to develop influential relationships at multiple levels within an organizationCommitted lifelong learner with a passion to share knowledge and learnings with others About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
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