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Full Time
11/27/2024
Shreveport, LA 71101
(17.7 miles)
DescriptionSummary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i. e., charts, graphsAbility to adjust to and implement changeProblem Solving skillsMultitasking skillsWork as a team memberProficient in Microsoft applications including Word, Excel, and PowerPointExcellent customer service skillsHighly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and educationStrong organizational skills in managing multiple priorities3+ Years of experience2+ years within healthcare, business, or information systemsSolves moderate incidents without directionDevelops new functionality for requests with little directionWorks in a team setting, sharing information and assisting other junior level team membersPossesses detailed healthcare knowledge and systems expertiseMakes decisions regarding own work on primarily routine casesWorks under minimal supervision, uses independent judgment requiring analysis of variable factorsCollaborates with senior team members to develop approaches and solutionsMentors and may train team members within own functional or applicationAssociated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)Certifications or Proficiencies must stay current by maintaining new version training Work Type: Full Time EEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .
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Full Time
11/6/2024
Shreveport, LA 71150
(17.8 miles)
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Full Time
11/6/2024
Shreveport, LA 71150
(17.8 miles)
Thriveworks is currently seeking Licensed Clinicians to provide a mix of telehealth and face-to-face sessions in Shreveport, LA.Thriveworks is a clinician-founded national private practice group with locations in 48 states. Our mission is to help people live happy, successful lives, and we believe that client accessibility, integrity, and quality care are what is most important. We put a lot of emphasis on the thought thatin order for our clinical team to be accessible to clientswe must fully support our clinicians by allowing them to do what they are trained to do. We operate under the idea that we are most successful by focusing on one job and being great at that job.Qualifications:All eligible candidates must have one of the following independent licenses in Louisiana:LCSW or LMFT or LPCLicensed Clinical Psychologists (PhD or PsyD)Clinicians need to be licensed and living in the state in which they will be practicing.Compensation: Up to $105,400 depending on licensure, sessions, and bonus opportunitiesWhat We Need:Individuals willing to see a minimum of 25 sessions per weekA true partnershipBehavioral Health Generalists - open to seeing couples and/or children (we provide support!)Candidates that may be looking to grow into leadership roles/supervisorsSelf guided determination to complete your notes inside of 24 hoursStrong character matters - integrity, honesty, adaptability and quality of care to name a fewIndividuals who enjoy being a part of team and working together to professionally developWhat We Give:We are dedicated to taking great care of our employees and empowering them to succeed. This enables them to focus on providing excellent care to our clients. We offer the following benefits:Guaranteed payPaid orientationPTOAnnual pay increasesAdditional bonus opportunitiesFlexibility with your schedule - we’re open 7am-10pm (seven days a week)No-Show ProtectionFull clinical caseload typically established within the first 90 days (after credentialing)Group health and dental, disability, life, and liability insurance optionsA W2 employment model with access to a 401k program with a 3% employer matchCEU ReimbursementAccess to “motivated” patient populationOpportunities for paid clinical supervisory rolesMonthly in-house professional developmentNo required callWe credential you!Support team for scheduling and client service with extended hoursCustomized MarketingAutonomy, but with access to case consultation groupsAmazing team culture and clinical supportMalpractice CoverageCareer advancement opportunitiesBrand prideWho we are - about Thriveworks:Thriveworks is a clinician-owned National outpatient mental health private practice groupWe are currently operating in 48 states and are continuing to expandCorporate headquartered in Fredericksburg, VAA career at Thriveworks isn’t just about finding a job that pays the bills. It’s about helping others, joining a community, and learning to thrive both personally and professionally. We believe that the success of our employees is just as important as the success of our organization in fact, they go hand in hand.So, what do you say Are you interested in joining our team Apply today.#LI-Hybrid #LI-MS1Interested in joining Team Thriveworks We're thrilled to meet you!With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:Our recruiters and other team members will only email you from or an @thriveworks.com email address.Our interviews will take place over Google Meet (not Microsoft Teams or Zoom)We will never ask you to purchase or send us equipment.If you see a scam related to Thriveworks, please report to . You can contact with any questions or concerns.Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.
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