We are seeking a highly skilled Technology Architect with 11 to 15 years of experience to join our team. Cognizant’s ‘Customer service Transformation’ team is part of Cognizant’s Enterprise Platform Services (EPS). This is transforming rapidly, thanks to expanding digital technologies, AI-driven self-service, and the adoption of cloud. Contact centers have re-shaped into experience centers that deliver pro-active, hyper-personalized services. At Cognizant, you will join a dynamic team that helps create a contact center that remodels traditional customer journeys, selects the right platforms and infuses next-gen technologies to drive better business outcomes for our clients. Role: Architect Location: Remote Experience: 11-15 Years Salary and Other Compensation: The annual salary for this position is between $130,000 and $150,000 depending on the experience and other qualifications of the candidate. This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: • Paid holidays plus Paid Time Off • Medical/Dental/Vision/Life Insurance • 401(k) plan and contributions • Long-term/Short-term Disability • Paid Parental Leave Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Responsibilities Design and develop robust architecture solutions using Genesys Composer Genesys Eservices Genesys CIM Platform and Genesys Voice Portal.Knowledge of Amazon Connect to work on migration of Genesys to Amazon Connect planning and architectureOversee the implementation of technology solutions to ensure they meet business requirements and are scalable.Provide technical guidance and support to development teams throughout the project lifecycle.Collaborate with stakeholders to understand their needs and translate them into technical specifications.Ensure the architecture aligns with industry best practices and regulatory requirements particularly in the Medicare & Medicaid Claims Claims and Payer domains.Conduct regular reviews of the architecture to identify areas for improvement and implement necessary changes.Lead the integration of new technologies and tools to enhance the overall system performance and user experience.Develop and maintain comprehensive documentation for all architectural designs and modifications.Monitor system performance and troubleshoot any issues that arise to ensure optimal functionality.Work closely with project managers to ensure timely delivery of projects within budget constraints.Stay updated with the latest trends and advancements in technology to continuously improve the architecture.Provide training and mentorship to junior team members to foster their professional growth.Ensure all solutions are secure reliable and compliant with relevant standards and regulations. Qualifications Possess a deep understanding of Genesys Composer Genesys Eservices Genesys CIM Platform and Genesys Voice Portal.Have strong analytical and problem-solving skills to address complex technical challenges.Exhibit excellent communication and collaboration skills to work effectively with cross-functional teams.Show a proven track record of successfully delivering large-scale technology projects.Display the ability to adapt to changing business needs and technological advancements.

About us Cognizant is one of the world's leading professional services companies, redefining clients' business, operating, and technology models for the digital era. Our outstanding industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S. Learn how Cognizant helps clients lead with digital at www.cognizant.com. Cognizant Technology Solutions is looking for a Duck Creek Solution Architect to join the team of IT professionals who brings in depth knowledge of Duck Creek architecture, demonstrates leadership abilities, and can work in a fast-paced, team-oriented environment. P&C domain knowledge and ability to connect with business is required. The role will be work from home however travel is required and varies based on the assigned project requirements. This employee will work with large implementation teams and work directly with clients to begin business problems. This role will be a liaison between business and IT and is encouraged to understand business problems and propose technical solutions using Duck Creek knowledge. If you meet our background requirements and skills and are in search of an opportunity with these skills and expertise, here is the opportunity for you! Responsibilities: Experience in Architecting Policy Technical SolutionsExperience in Duck Creek Manuscripts, inheritance modeling, environment configurations, XSLT transforms, SQL Database queries and procedures, JavaScript, .NET, C#.12– 16 years of Duck Creek Policy configuration, integration and implementation experience.Experience with the DC Policy and external (non-DC) Billing and Claims integrations is desiredExperience in key policy related tools are desired: DC Insights, Channel Connect, TurnstileExperience working with DC Producer is desired Required Qualifications Experience delivering medium to large Duck Creek implementation programsP&C domain knowledgeSuperb communication skills and attention to detail Salary and Other Compensation: The annual salary for the position is between $88,690 – $155,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law

Job Description:Position Details:Pay: Up to $22.50 per hour2nd shift Mon-Fri 3:30pm-11:30pm OR 3rd Shift Sun-Thursday 11:30pm-7:30am availableBenefits Day 1 of Employment, Free Uniforms, Boot Allowance and Meals providedWe Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreGrowth opportunities performing essential work to support America’s food distribution systemSafe and inclusive working environment, including culture of rewards, recognition, and respectPosition Summary:Assist in troubleshooting, maintaining, repairing, replacing, adjusting and modifying company vehicles, vans, pick-up trucks, tractors, trailers and various types of refrigeration, air conditioning and temperature control equipment, including structural metal repair and painting of tractors and trailers, as well as performing road service and preventative maintenance duties following standard accepted methods, practices and procedures in emergency and non-emergency situations and ensuring all safety and quality standards are met. Communicates and interacts with co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.Position Responsibilities:Review work schedule, perform safety check on equipment, obtain supplies required to perform the work and prepare for operations. Work from preventative maintenance schedules, various checklists, manuals, diagrams, specifications, vehicle file and instructions.Assist in performing regular scheduled tractor inspections, complete checklists, troubleshoot and make routine repairs as required. Perform major repair work to tractors and trailers, disassemble, remove, repair or replace defective parts or components of gas or diesel engines, transmissions, steering mechanisms, ignition, electrical and hydraulic systems, air conditioning, refrigeration controls and units, clutches, brakes and mechanical or electrical operating units.Assist in servicing and repairing refrigeration units, repair engines, repair leaks, replace tubing, condensers, thermal controls, and recharge units with approved refrigerant gas.Operate electric arc welding equipment to repair ramps, ladders and tripods, repair or construct new cargo bars.Assist on road service trips, maintain required logs, records, checklists and reports, maintain garage tools, equipment and work area in a clean and orderly manner.Perform other similar or related operations as assigned or directed. At end of shift, secure all equipment, perform general housekeeping duties and complete all required paperwork.Performs other related duties as assigned.Qualification:High School Diploma/GED or Equivalent Experience6-12 months interpret data requiring advanced skills knowledge equivalent to6-12 months training in truck/automotive maintenance; wide variety of drawings, specifications, charts, tables, various types of meters and diagnostic equipment.Company descriptionPerformance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.Awards and AccoladesPerformance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

Job Description:Position Details:Pay: Up to $26.46 per hour to start2nd shift Mon-Fri 3:30pm-11:30pm OR 3rd Shift Sun-Thursday 11:30pm-7:30am (shift differential for overnights)Benefits Day 1 of Employment, Free Uniforms, Boot Allowance and Meals ProvidedWe Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreGrowth opportunities performing essential work to support America’s food distribution systemSafe and inclusive working environment, including culture of rewards, recognition, and respectPosition Purpose:We value the safety of our associates! The Diesel Technician - Class B keeps our associates safe by repairing, maintaining, and overhauling all company fleet diesel equipment to ensure a safe operation for associates’ usage and ensure compliance standards are met.Primary Responsibilities: The Diesel Technician – Class B performs preventative maintenance of medium to heavy-duty trucks, trailers, reefer units, and convertor dollies under minimal supervision. Responsibilities may include, but not limited to:Completes and performs preventative maintenance on minor repairs and standard component inspections/ repairs of fleet diesel equipment (tractors, trailers, refrigeration units). Identifies root cause of basic failures/conditions and performs repairs as required.Ensures equipment has required licensing and registration prior to being deemed as “roadworthy”.Completes thorough documentation for work orders of repairs and preventative maintenance through the online Enterprise Asset Management system.Installs, replaces, and repairs onboard computers.Inspects brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition which may require replacement of parts.Performs routine maintenance such as changing oil, checking batteries and lubricating equipment and machinery requiring the use of hand tools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, welding equipment, and jacks and hoists.Trains/provides guidance to other Mechanics.Performs other related duties as assigned.Qualification:High School Diploma/GED or Equivalent 3 - 5 years of proven medium to heavy-duty vehicle repair including PM's, tire & wheel, air & air disc brakes, diagnosis, computerized diagnostics, electrical troubleshooting, electronic component repair and experience in refrigeration.Company descriptionPerformance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.Awards and AccoladesPerformance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

Job Description:Position Details:Pay: Up to $29.36 per hour to start and shift differential for overnight hours3rd Shift: Sunday - Thursday 11:30pm-7:30amBenefits Day 1 of Employment, Free Uniforms, Boot Allowance and Meals providedWe Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreGrowth opportunities performing essential work to support America’s food distribution systemSafe and inclusive working environment, including culture of rewards, recognition, and respectPosition Purpose:We value the safety of our associates! The Diesel Technician - Class A keeps our associates safe by repairing, maintaining, and overhauling all company fleet diesel equipment to ensure a safe operation for associates’ usage and ensure compliance standards are met.Primary Responsibilities:The Diesel Technician – Class A diagnoses and repairs medium to heavy-duty trucks, trailers, reefer units, convertor dollies and maintenance vehicles under minimal supervision. Responsibilities may include, but not limited to:Completes overhauls and rebuilds of heavy-duty diesel engines and transmission.Completes and performs preventative maintenance on minor repairs and standard component inspections/ repairs of fleet diesel equipment (tractors, trailers, refrigeration units). Identifies root cause of basic failures/conditions and perform repairs as required.Inspects brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition which may require replacement of parts.Ensures equipment has required licensing and registration prior to being deemed as “roadworthy”.Completes thorough documentation for work orders of repairs and preventative maintenance through the online Enterprise Asset Management system.Installs, replaces, and repairs onboard computers.Inspects brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating conditions.Performs routine maintenance such as changing oil, checking batteries and lubricating equipment and machinery requiring the use of hand tools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, welding equipment, and jacks and hoists.Trains/provides guidance to other Mechanics.Performs other related duties as assigned.Qualification:High School Diploma/GED or Equivalent 5 - 7 years of proven medium to heavy-duty vehicle repair including PM's, tire & wheel, air & air disc brakes, diagnosis, computerized diagnostics, electrical troubleshooting, electronic component repair and a minimum of 2 years’ experience in refrigeration &/or overhauls and rebuilds of heavy-duty diesel engines and transmissionsCompany descriptionPerformance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.Awards and AccoladesPerformance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

Job Description:Position Details:Pay: Up to $29.36 per hour to start2nd Shift Monday - Friday 3:30pm - 11:30pmBenefits Day 1 of Employment, Free Uniforms, Boot Allowance and Meals providedWe Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreGrowth opportunities performing essential work to support America’s food distribution systemSafe and inclusive working environment, including culture of rewards, recognition, and respectPosition Purpose:We value the safety of our associates! The Diesel Technician - Class A keeps our associates safe by repairing, maintaining, and overhauling all company fleet diesel equipment to ensure a safe operation for associates’ usage and ensure compliance standards are met.Primary Responsibilities:The Diesel Technician – Class A diagnoses and repairs medium to heavy-duty trucks, trailers, reefer units, convertor dollies and maintenance vehicles under minimal supervision. Responsibilities may include, but not limited to:Completes overhauls and rebuilds of heavy-duty diesel engines and transmission.Completes and performs preventative maintenance on minor repairs and standard component inspections/ repairs of fleet diesel equipment (tractors, trailers, refrigeration units). Identifies root cause of basic failures/conditions and perform repairs as required.Inspects brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition which may require replacement of parts.Ensures equipment has required licensing and registration prior to being deemed as “roadworthy”.Completes thorough documentation for work orders of repairs and preventative maintenance through the online Enterprise Asset Management system.Installs, replaces, and repairs onboard computers.Inspects brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating conditions.Performs routine maintenance such as changing oil, checking batteries and lubricating equipment and machinery requiring the use of hand tools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, welding equipment, and jacks and hoists.Trains/provides guidance to other Mechanics.Performs other related duties as assigned.Qualification:High School Diploma/GED or Equivalent 5 - 7 years of proven medium to heavy-duty vehicle repair including PM's, tire & wheel, air & air disc brakes, diagnosis, computerized diagnostics, electrical troubleshooting, electronic component repair and a minimum of 2 years’ experience in refrigeration &/or overhauls and rebuilds of heavy-duty diesel engines and transmissionsCompany descriptionPerformance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.Awards and AccoladesPerformance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

" POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.A few special characteristics that make our Repair Technicians successful:Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.Training: Able to effectively train learners and communicate info and techniques so that they are retained.As our Repair Technician, you will:Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedWhy Guitar Center Here's just some of the rewards:For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 ext. 2862 or by sending an email to . "Requirements: Skilled understanding of repairing Guitars Preferences:Foundational product knowledge on Guitar Center products "

" POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.A few special characteristics that make our Repair Technicians successful:Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.Training: Able to effectively train learners and communicate info and techniques so that they are retained.As our Repair Technician, you will:Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedWhy Guitar Center Here's just some of the rewards:For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 ext. 2862 or by sending an email to . "Requirements: Skilled understanding of repairing Guitars Preferences:Foundational product knowledge on Guitar Center products "

" POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.A few special characteristics that make our Repair Technicians successful:Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.Training: Able to effectively train learners and communicate info and techniques so that they are retained.As our Repair Technician, you will:Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedWhy Guitar Center Here's just some of the rewards:For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 ext. 2862 or by sending an email to . "Requirements: Skilled understanding of repairing Guitars Preferences:Foundational product knowledge on Guitar Center products "

" POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.A few special characteristics that make our Repair Technicians successful:Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.Training: Able to effectively train learners and communicate info and techniques so that they are retained.As our Repair Technician, you will:Interact with customers, ensuring a positive customer experienceService customer-owned instruments with a high level of craftsmanshipMaintain store owned gear, as requestedComplete warranty repair workAdditional duties as assignedWhy Guitar Center Here's just some of the rewards:For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 ext. 2862 or by sending an email to . "Requirements: Skilled understanding of repairing Guitars Preferences:Foundational product knowledge on Guitar Center products "