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Customer Service Jobs
Full Time
9/20/2024
Queensbury, NY 12825
(11.1 miles)
What You Will Be Doing Greet each guest courteously and in a professional manner.Preform efficient cash handling transactions.Maintain an environment of professionalism and knowledge about the food items.Ensure guest satisfaction and provide exceptional service.Maintain a clean, safe and sanitary facility.Other duties as assigned by management How You Will Do It Acknowledging guests immediately and greet them in a professional and cheerful mannerCheck food to make sure of its quality and correct temperature as stated by NYS Department of HealthResponsible for accuracy of checks, cash, and credit card slipSort and rinse dirty dishes, glass, tableware, and other cooking utensils and place them in racks to send through dish machine, then sort and stack clean dishesMake sure work area is hygienic and functionalWipe up any spills to ensure floors remain dryServe the food and beverage properly and timelyHelp guests make informed decisions by having thorough menu and beverage knowledgeSetup the front, tables, napkins, polish silverware/glassware, and check your stationComply with health laws, liquor laws, and safety guidelinesHandle all equipment and supplies in a safe manner and protect supplies and equipment from damage and/or breakageAssist other Team Members whenever neededComply with house rules and policies, safety standards, and Six Flags Great Escape Lodge and Indoor Water Park Responsible Beverage Service Procedure What You Will Need Must be at least 18 years old.Must be able to speak, understand, read and write EnglishMust have a professional, courteous and friendly manner, and an enthusiastic and service-oriented attitudeMust be able to occasionally bend/stoop, squat, reach above shoulder level, crouch, kneel and repeatedly carry up to 50lbs and stand for several hours at a timeMust be able to stand for long periods of timeThorough knowledge of all menu items, ingredients, and wine, beer, and spirits list and ability to describe them to guestsPossess ability to pay close attention to detail and work in a fast paced environmentAbility to project a professional appearance at all timesMust be able to work weekends, holidays, and other shifts as necessary. Why work with us Pay Range: $15.50-$15.75 per hourFlexible scheduling – work as little or as much as you wantPaid trainingDailyPay – work today, get paid tomorrowAdvancement opportunitiesFree admission to ALL Six Flags parks, including White Water BayFree tickets for friends and familyDiscounts on passes, food, and merchandiseExclusive employee eventsFun rewards, benefits, and more! While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate
Part Time
9/19/2024
Schenectady, NY 12304
(18.9 miles)
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Fulfillment Associate, this means:• Being friendly and professional, and responding quickly to customer and associate needs.• Ensuring merchandise is in good condition, accurately accounted for, and delivered to customers on-time.• Pulling merchandise safely for loading onto delivery trucks and helping customers and staff move merchandise safely.The Fulfillment Associate assists customers, delivery team members, and Installation PROviders by pulling and preparing orders prior to pick up, replenishing shelves for next customers and loading merchandise into their vehicles.To meet the needs of our customers, this associate must feel comfortable engaging in conversations with other associates to ensure correct products are delivered on time.The associate helps ensure that the right products are delivered to our customers by accurately pulling, inspecting and preparing merchandise for delivery or pick up, as well as verifying invoices against loaded products.In addition, the associate ensures deliveries are ready upon truck arrival, and assists with loading merchandise, including large appliances.Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift. Fulfillment Associate(s) assigned to the Pro Department are required to be certified on the following Power Equipment (PE) within 30 days of their start date in the Pro Department: forklifts, pallet jacks and electrical lifts. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• Ability to read, write, and perform basic arithmetic (addition, subtraction).• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months retail experience.• 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden).• 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.Pay Range: $15.50 - $16.15 per hourStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our .Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
9/1/2024
Albany, NY 12205
(24.0 miles)
About the RoleAs Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment and visual standards according to Sephora at Kohl’s standards and ensure an excellent overall client experience.What You’ll DoBuild strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell productsDevelop and expand knowledge of the beauty industryProvide credibility to the client through knowledge of products and beauty trendsInspire clients through demonstrating products and application of productsUnderstand and execute the sales plans to support and meet goalsExecute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standardsEnsure timely and consistent sales floor replenishment to drive sales and enhance the customer experienceActively engage and complete all required training to expand knowledgeSupport omni-processing within the departmentSupport inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changesAll associates are responsible for:Acting with integrity and honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededSupporting and executing safety and shortage reduction programs following company guidelinesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from leaders and other company personnelOther responsibilities as assigned What Skills You HaveRequiredAuthentic passion for beauty Client-facing retail or service industry experienceExcellent written and verbal communication skills with the ability to influence in a clear and concise mannerAvailability to work days, nights, weekends and holidaysPay Range: $18.25 - $25.55Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Full Time
9/12/2024
Queensbury, NY 12825
(11.1 miles)
What You Will Be Doing Greet each guest courteously and in a professional manner.Preform efficient cash handling transactions.Maintain an environment of professionalism and knowledge about the food items.Ensure guest satisfaction and provide exceptional service.Maintain a clean, safe and sanitary facility. How You Will Do It Acknowledging guests immediately and greet them in a professional and cheerful mannerResponsible for accuracy of checks, cash, and credit card slipMake sure kitchen is hygienic and functionalWipe up any spills to ensure kitchen floors remain dryServe the food and beverage properly and timelyHelp guests make informed decisions by having thorough menu and beverage knowledgeComply with health laws, liquor laws, and safety guidelinesHandle all equipment and supplies in a safe manner and protect supplies and equipment from damage and/or breakage What You Will Need Must be at least 16 years old.Must be able to speak, understand, read and write EnglishMust have a professional, courteous and friendly manner, and an enthusiastic and service-oriented attitudeMust be able to occasionally bend/stoop, squat, reach above shoulder level, crouch, kneel and repeatedly carry up to 50lbs and stand for several hours at a timeMust be able to stand for long periods of timeAble to work in a variety of weather conditions such as heat, rain, snow and humidity.Thorough knowledge of all menu items, ingredients, and ability to describe them to guestsPossess ability to pay close attention to detail and work in a fast paced environmentAbility to project a professional appearance at all timesMust be able to work weekends, holidays, and other shifts as necessary. Why work with us Pay Range: $15.50 - $15.75Flexible scheduling – work as little or as much as you wantPaid trainingDailyPay – work today, get paid tomorrowAdvancement opportunitiesFree admission to ALL Six Flags parks, including White Water BayFree tickets for friends and familyDiscounts on passes, food, and merchandiseExclusive employee eventsFun rewards, benefits, and more! While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.
Full Time
9/12/2024
Queensbury, NY 12825
(11.1 miles)
Why work with us Pay Range: $15.75 - $16.75 per hour with incentiveFlexible scheduling – work as little or as much as you wantPaid trainingDailyPay – work today, get paid tomorrowAdvancement opportunitiesFree admission to ALL Six Flags parks, including White Water BayFree tickets for friends and familyDiscounts on passes, food, and merchandiseExclusive employee eventsFun rewards, benefits, and more! What You Will Be Doing Clean guest suites thoroughly and timely to maintain the hotel's standardsEnsure guest satisfaction and provide ultimate serviceKeeping carts and closets clean and free of trash How You Will Do It Adhere to all house rules, departmental policies, and safety standardsPromotes teamwork and cooperation between co-workers, guests and all other departmentsAssisting other positions when neededAbility to work past scheduled time should the need ariseAll other job duties as assigned by management. What You Will Need Ability to work independentlyMust possess a friendly and outgoing attitudeGeneral Housekeeping knowledgeExceptional work ethic and attention to detailMust have the ability to repeatedly bend/stoop, squat, kneel, climb stairs, pushing/pulling and reach above shoulder levelMust be able to carry and lift up to 50 lbs.Must be able to be on feet for a period of up to 4 hours in lengthMust be able to work weekends, holidays, and other shifts as necessary Other Functions:All other duties assigned or necessary to support the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.
Full Time
9/27/2024
Halfmoon, NY 12065
(22.4 miles)
Essential Functions:NOTE: Minors in this role may not be responsible for some of the activities listed belowAssisted Self Check Out• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously• Approaches and interacts with customers to proactively recommend products and services appropriately• Proactively greets, assists, and engages with multiple customers on multiple registers at the same time• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions• Thanks, the customer for their business and invites them back to shop at Lowe’sCustomer Service• Actively seeks out and greets customers to identify and understand their needs at check out• Sincerely thanks every customer for their business and invites them back to Lowe’s• Builds and maintains knowledge of the company’s products and services• Proactively recommends appropriate products, credit programs, and protection plans related to Lowe’s products during check out• Uses a cash register, assisted self-checkout registers, or mobile checkout unit to process sales transactions, returns, and refunds according to company guidelines• Removes security tags, verifies product information, and bags merchandise for customers• Responds to EAS alerts• Answers incoming phone calls and directs calls or takes messages as needed• Calls for assistance to open additional registers to accommodate high customer volumeIn-stock• Ensures merchandise is accurately scanned• Prepares register area throughout the day; by confirming functionality of registers and scanners and stocking register supplies• Fills and faces coolers, shelves, and merchandising areas around the front end• Inspects returned merchandise for damages and place returned merchandise in the appropriate areas• Assists with Pick Up In Store customer experience by picking and staging merchandise• Enters and submits customer orders accurately, prints order tickets, verifies receipts, places online orders, and signs off on loading ticketsClean and Safe Stores• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection• Complies with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices• Operates store equipment as needed depending on one’s specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compactor baler)General• Associates supporting the Administrative office create, manage, and update reports (Examples: Accounts Receivable Payment Detail Retrieval, Expense Payables Invoice Advisory, Outstanding Return Checks, and Temporary Accounts)• Associates may process customer credit card payments and applications, mail invoices, and investigate and resolve credit disputes with customers• Associates may work in different checkout areas of the store, to include: Assisted Self-Checkout, Lumber, Mainline, Outside Lawn & Garden, or Returns• In addition to the above responsibilities, this individual is held accountable for other duties as assignedMinimum Requirements:• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.• Less than 1 year of experience standing and navigating throughout the checkout areas for extended periods of time in a retail store environment• Less than 1 year of experience actively moving throughout a fast-paced self-checkout area, monitoring customer scanning of product, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactionsPreferences:• High school diploma or equivalent.• Less than 1 year of experience actively moving throughout a fast-paced self-checkout area, monitoring customer scanning of product, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions.Pay Range: $15.50 - $16.75 per hourStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our .Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
9/12/2024
Queensbury, NY 12825
(11.1 miles)
What You Will Be Doing Greet each guest courteously and in a professional manner.Preform efficient cash handling transactions.Maintain an environment of professionalism and knowledge about the food items.Ensure guest satisfaction and provide exceptional service.Maintain a clean, safe and sanitary facility. How You Will Do It Acknowledging guests immediately and greet them in a professional and cheerful mannerResponsible for accuracy of checks, cash, and credit card slipMake sure kitchen is hygienic and functionalWipe up any spills to ensure kitchen floors remain dryServe the food and beverage properly and timelyHelp guests make informed decisions by having thorough menu and beverage knowledgeComply with health laws, liquor laws, and safety guidelinesHandle all equipment and supplies in a safe manner and protect supplies and equipment from damage and/or breakage What You Will Need Must be at least 16 years old.Must be able to speak, understand, read and write EnglishMust have a professional, courteous and friendly manner, and an enthusiastic and service-oriented attitudeMust be able to occasionally bend/stoop, squat, reach above shoulder level, crouch, kneel and repeatedly carry up to 50lbs and stand for several hours at a timeMust be able to stand for long periods of timeAble to work in a variety of weather conditions such as heat, rain, snow and humidity.Thorough knowledge of all menu items, ingredients, and ability to describe them to guestsPossess ability to pay close attention to detail and work in a fast paced environmentAbility to project a professional appearance at all timesMust be able to work weekends, holidays, and other shifts as necessary. Why work with us Pay Range: $15.50 - $15.75Flexible scheduling – work as little or as much as you wantPaid trainingDailyPay – work today, get paid tomorrowAdvancement opportunitiesFree admission to ALL Six Flags parks, including White Water BayFree tickets for friends and familyDiscounts on passes, food, and merchandiseExclusive employee eventsFun rewards, benefits, and more! While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.
Full Time
9/12/2024
Queensbury, NY 12825
(11.1 miles)
What You Will Be Doing Operate bar within all appropriate rules as outlinedMust be able to stand for long periods of timeComplies with house rules and policies, safety standards, and Six Flags Great Escape Lodge and Indoor Waterpark Responsible Beverage Service ProcedureMust know, follow, and understand all objectives, policies, standards, and procedures set by Six Flags Great Escape Lodge and Indoor Waterpark and the State of New YorkOther duties as assigned by management How You Will Do It Provide courteous, friendly, efficient beverage service to guestsMust understand the responsibilities of the Food Servers and Set-Up Attendants in all departments.Check driver’s license or identification cards from various States in accordance with New York State Liquor LawsMake drinks according to established guidelines in a consistent fashionServe beer, wine, and alcohol/non-alcohol drinks according to the New York State Liquor Laws.Finalize sale of beverages using correct cash handling proceduresStop service to guests who appear to be intoxicated in a calm and professional mannerCalculate accurately the billing of the bar on your functions(s) What You Will Need Must be 21 or overKnowledge of bar procedures and drink recipesKnowledge of New York State liquor lawAbility to identify signs of intoxicationAbility to multi-taskKnowledgeable of workplace safety and proceduresPleasant and appropriate communication skillsKnowledgeable in hotel and waterpark property venues and hours of operationMust be able to work weekends, holidays, and other shifts as necessaryValid Driver’s License and a clear driving record Why work with us Pay Range: $10.25-$18.00 (average rate includes hourly wage + average hourly tip earnings)Flexible scheduling – work as little or as much as you wantPaid trainingDailyPay – work today, get paid tomorrowAdvancement opportunitiesFree admission to ALL Six Flags parks, including White Water BayFree tickets for friends and familyDiscounts on passes, food, and merchandiseExclusive employee eventsFun rewards, benefits, and more!
Part Time
9/12/2024
Latham, NY 12110
(24.7 miles)
Essential Functions:NOTE: Minors in this role may not be responsible for some of the activities listed belowAssisted Self Check Out• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously • Approaches and interacts with customers to proactively recommend products and services appropriately • Proactively greets, assists, and engages with multiple customers on multiple registers at the same time• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions• Thanks the customer for their business and invites them back to shop at Lowe’sCustomer Service• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary• Demonstrates sincere appreciation to customers• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines• Provides proper monetary change to CSA Front End associates for register activities• Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders)• Removes security tags, verifies product information, and bags merchandise for customers• Answers incoming phone calls and directs calls or takes messages as needed• Opens additional registers, when necessary, to ensure enough coverage always• Assists in line vesting to help quicker turnaround time for checkoutIn-stock• Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies• Inspects returned merchandise for damages• Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets• Reviews and places online orders and returned merchandise in the appropriate areas• Looks up product information and competitor prices for products to verify price match• Records all items that are used in the store on the store use listsClean and Safe Stores• Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements• Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)General• In addition to the above responsibilities, this individual is held accountable for other duties as assignedMinimum Requirements:• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.• Less than 1 year of experience using common retail technology, such as smart phones and tablets• 1 to 2 years of retail experience as a cashier• Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodationPreferences:• High school diploma or equivalent.• 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits• 1 to 2 years of experience as a head cashier• 1 to 2 years of experience working in any department at a Lowe's retail store• 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees• Less than a year of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched)Pay Range: $16.00 - $16.65 per hourStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our .Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
9/22/2024
Glenmont, NY 12077
(31.7 miles)
Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.Essential Functions:NOTE: Minors in this role may not be responsible for some of the activities listed belowAssisted Self Check Out• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously • Approaches and interacts with customers to proactively recommend products and services appropriately • Proactively greets, assists, and engages with multiple customers on multiple registers at the same time• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions• Thanks the customer for their business and invites them back to shop at Lowe’sCustomer Service• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary• Demonstrates sincere appreciation to customers• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines• Provides proper monetary change to CSA Front End associates for register activities• Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders)• Removes security tags, verifies product information, and bags merchandise for customers• Answers incoming phone calls and directs calls or takes messages as needed• Opens additional registers, when necessary, to ensure enough coverage always• Assists in line vesting to help quicker turnaround time for checkoutIn-stock• Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies• Inspects returned merchandise for damages• Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets• Reviews and places online orders and returned merchandise in the appropriate areas• Looks up product information and competitor prices for products to verify price match• Records all items that are used in the store on the store use listsClean and Safe Stores• Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements• Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)General• In addition to the above responsibilities, this individual is held accountable for other duties as assignedMinimum Requirements:• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.• Less than 1 year of experience using common retail technology, such as smart phones and tablets• 1 to 2 years of retail experience as a cashier• Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodationPreferences:• High school diploma or equivalent.• 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits• 1 to 2 years of experience as a head cashier• 1 to 2 years of experience working in any department at a Lowe's retail store• 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees• Less than a year of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched)Pay Range: $16.00 - $22.40 per hourStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our .Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Part Time
9/27/2024
Queensbury, NY 12804
(37.4 miles)
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Customer Service Associate, this means:• Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs.• Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.• Engaging in safe work practices and encouraging others to do the same.The Customer Service Associate is responsible for customers’ experience with Lowe’s.This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met.In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.The Customer Service Associate responsibilities vary dependent on the department he/she supports.Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.• CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.• 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.• Bi-lingual skills, if applicable to the store.• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).Pay Range: $15.50 - $16.15 per hourStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our .Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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