The Solution Architect - ServiceNow guides and owns the delivery of ServiceNow implementations by providing mentorship and thought leadership to both our client and internal resources in platform design, integration design, development standards, platform management methods, and technology strategy consulting. Find solutions to business problems. Ensuring that the new solutions fit into the existing enterprise architecture from the technical, business, user, and other views. Describes solution in a language that is understandable to all. Facilitates communication (bridging the gap) between process owners and the C-Suite. Role & Responsibilities: Understand how the technologies available can be used to tackle the business problem. Knows what frameworks, platform application, or technical stack can be used to create a solution.Recognizes how the ServiceNow application will look, what modules will be in scope, and how they will interact with each otherBe cognizant of how the ServiceNow digital solution will scale in the future and how it will be supported.Configuration vs. CustomizationTechnical DebtCan define the Risk vs. Value Proposition for third party integrations with ServiceNowSkilled at clearly defining for customers how Governance works with respect to the platform and how it works with respect to the project.Clearly defines what Organizational Change Management is and why it is a key component of a successful project. Experience & Certifications Required: Bachelor’s degree or equivalent experience preferably in Information Technology, Engineering, or the SciencesIT4IT, ITILv4, TOGAFShould have their SN Certifications: CSA, CAD, ITSM,Plus, two other CIS-Certifications: ITOM, ITAM, ITBM, CSM, FSM, SecOps/GRC, HRSD, SPMHas a high-level of understanding in scripting and app development, including familiarity with web services, API’s and mobile application design. Experience preferred: ITSM, ITILv3. Certifications preferred: Certified System Administrator, Certified Application Developer, Certified Implementation Specialist.Participated in 20+ ServiceNow implementations across various modules3+ years of architecting solutions in the ServiceNow platformServiceNow scripting and JavaScript are required.Angular JS, Soap, Rest, JSON, Ajax, CSS, SaSS, HTML5, SP Widgets, and XML are all desired.Microsoft Excel, PowerPoint, Visio Salary and Other Compensation: Applications will be accepted until April 26, 2025. The annual salary for this position is between $115,000 - $140,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Position:Technical Solutions ArchitectJob Description:Are you a forward-thinking technical expert with a passion for developing cutting-edge solutions Arrow Intelligent Solutions Business is seeking a highly skilled Technical Solutions Architect to join our team. In this role, you will leverage your technical acumen and innovative mindset to design and implement sophisticated solutions that meet our clients' unique business needs. As a Technical Solutions Architect, you will collaborate with cross-functional teams, provide technical leadership, and ensure the seamless integration of advanced technologies. If you excel in a dynamic environment and are committed to driving technological advancements, we encourage you to bring your expertise to Arrow and contribute to our mission of delivering intelligent, transformative solutions.What You'll Be Doing:Consult, develop and implement technical and related sales enablement plans with partners and internal/external customers to support revenue and margin goals.Provide Pre-Sales Technical Support, complex sales tool configurations, and systems design to implement systems software solutions and/or products related to system design, storage, networking, integration, and AI. Conduct partner and sales technical team training. Assist Arrow customers and partners with technical certifications, or with product/technology demonstrations.Obtain training and maintain knowledge of industry standards, new technologies and current issues.This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.What We Are Looking For:Minimum 7 years’ experience as a Solution Architect or FAE.Experience with system design, storage, networking, integration, and AI solutions is a plus.Excellent communication and organizational skills.Ability to travel at least 35% of the time.#LI-EK1Work ArrangementFully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.What’s In It For You :At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.Medical, Dental, Vision Insurance401k, With Matching ContributionsShort-Term/Long-Term Disability InsuranceHealth Savings Account (HSA)/Health Reimbursement Account (HRA) OptionsPaid Time Off (including sick, holiday, vacation, etc.)Tuition ReimbursementGrowth OpportunitiesAnd more!Annual Hiring Range/Hourly Rate:$126,400.00 - $200,204.00Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.Location:US-NJ-New Jersey (Remote Employees)Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.Time Type:Full timeJob Category:SalesEEO Statement:Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.(Arrow EEO/AAP policy)We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Title : Senior Cloud Architect (Onsite) Practice - CIS - Cloud, Infrastructure, and Security Services About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment. *Please note, this role is not able to offer visa transfer or sponsorship now or in the future* Location: Dalla, TX Roles and Responsibilities:- • Extensive Google Cloud experience, architecting Google Cloud solutions • Strong communication, Organizational and time-management abilities • Experience with Cloud assessment and migration. • Experience designing infrastructure, logging & monitoring, business continuity solutions. • Advanced experience with container orchestration and scalable solutions • Advanced experience Cloud networking solutions (VPC, Shared VPC, Cloud Router, Cloud Firewall rules, Load balancing, etc.) • Infrastructure as code (Terraform, Ansible) • Cloud security - Organization policies, VPC Service Control, Cloud IAM, Cloud Identity, KMS, Cloud Armor, Cloud SCC, etc. • Experience with GKE cluster hardening, logging and monitoring. • Working experience with cloud services (GCE, Instance groups, GKE, Pub/Sub, etc.) • Very good understanding of CICD process, DevSecOps principles. • Google Cloud certified Professional Cloud Architect is a plus • AWS knowledge is a plus Salary and Other Compensation: The annual salary for this position is between $150,000 - $160,000 depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and is subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Cognizant Technology Solutions is currently seeking a highly experienced Lead AI Automation Solutions Architect specializing in Observability, AIOps, IT Automation, SRE, Cloud Operations and GenAI Technologies. The ideal candidate will have experience in ServiceNow ITOM, ITSM, CMDB, AIOps, Observability technologies like Splunk, AppDynamics, Datadog, GenAI technologies like Moveworks, ServiceNow, expert understanding in Enterprise and Open LLMs, Rag models, conversational bots etc coupled with a strong background in CI/CD and cloud-native architectures. This role requires a strategic thinker, technical expert, and pre-sales leader who can define and drive innovative solutions for enterprise clients. Partner with the customer to identify areas of opportunity to improve business outcomes through digital transformation that when implemented, lead to improved process and end-user experiences for everyone. The Specialist will provide deep expertise in Observability, AIOps, IT Automation, or ServiceNow-led transformation solutions supporting Cognizant’s client account teams in vertical markets and their account expansion plans into new markets and business areas. SLS’s are usually assigned into existing markets and some SLS’ will also engage in new logo markets. The Specialist will be a “trusted advisor” to both the client and the Cognizant Client Partner blending strategic, tactical and ‘street savvy’ sales experience. Are you ready to be a change-maker At Cognizant, we believe those who challenge the way they work today will lead the way tomorrow! Ability to work independently and remotely, with willingness travel for client engagements as needed. Key Responsibilities · Lead technical pre-sales engagements, presenting IT operations transformation solutions to C-level executives and technical stakeholders. · Develop compelling solution proposals, proof of concepts (PoCs), demos, and RFP responses for Observability, AIOps, SRE, and IT Automation and GenAI solutions. · Collaborate with sales teams to define go-to-market (GTM) strategies for enterprise IT transformation initiatives. · Architect scalable, cloud-native IT operations solutions integrating Observability, AIOps, and automation with ServiceNow ITOM and other platforms. · Design resilient, high-performing CI/CD pipelines that align with SRE principles and DevOps best practices. · Define multi-cloud observability architectures using tools like Dynatrace, Splunk, Datadog, New Relic, or Prometheus. · Drive automation strategies, leveraging AI-driven service desks, event correlation, and intelligent remediation workflows. · Lead thought leadership initiatives, including whitepapers, webinars, and industry conferences on next-gen IT operations and AIOps. · Evaluate emerging technologies (AI/ML, LLMs, GenAI, FinOps, Zero Trust Security, etc.) to enhance existing IT operations frameworks. · Develop best practices, frameworks, and accelerators to improve SRE-led IT operations, cloud migration, and service automation. · Collaborate with customers, partners, and internal teams to align solutions with business goals and technology roadmaps. · Provide technical mentorship to sales engineers, solution consultants, and delivery teams. · Conduct executive briefings and workshops on modern IT operations, Observability, and AIOps strategies. Required Qualifications: · 18+ years in IT, with at least 8+ years in Observability, AIOps, IT Automation, or ServiceNow-led transformations. · Proven track record of leading large-scale digital transformations in IT Operations for global enterprises. · Experience in working with pre-sales teams, strategic consulting, and solution architecture roles. · Observability & AIOps: Hands-on experience with tools like Splunk, Dynatrace, Datadog, New Relic, ELK, Moogsoft, BigPanda, or Instana. · IT Automation: Strong knowledge of workflow orchestration, AI-driven ITSM, RPA, and chatbot automation. · SRE & Cloud Operations: Expertise in SRE principles, reliability engineering, incident management, and chaos engineering. · CI/CD & DevOps: Experience with Jenkins, GitOps, Terraform, Ansible, Kubernetes, and containerization. · ServiceNow: Proficiency in Discovery, Event Management, Service Mapping, CMDB · Cloud & Hybrid IT: Hands-on knowledge of AWS, Azure, GCP, multi-cloud, and FinOps best practices · GenAI Technologies: GenAI technologies in IT Operations and platforms like Moveworks, Glean, ServiceNow, Aisera Preferred Qualifications · Master’s degree in Computer science or related. · Strong Consulting background in a Cloud Infra and Security in sales, delivery or solutions Home office setup (network, phone, etc.) Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration. If you are comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you. #LI-FA1

We are looking for Part-Time Night Trash Collectors to join us!
You must have an open bed pickup truck or vehicle with trailer.
Are you interested in a part-time opportunity to earn extra income in the evenings? Do you like working outdoors and staying active? If so, you may be a good fit for our Apartment Trash Collector position.
Valet Living is hiring for a Part Time Apartment Trash Collector (Service Valet) to work during the evening hours in your local area. This is a great paying, part time job that is a great way to earn extra money or supplement income while working another job.  You’ll enjoy working outdoors, on your own, in a stress-free environment and get a workout while you do this job.  We are an essential business that continues to grow, and our associates benefit from reliable hours, consistent pay, and promotional advancement opportunities.
We offer an immediate start date and provide hands-on, paid training. No experience is necessary.
Collect trash and recycling bags door to door within a local apartment community and take these items to the trash compactor or dumpster on the property site (no large or bulk items and no offsite driving and/or dumping) Typically work 5 nights a week from Sunday through Thursday. Enjoy weekends off! Work 2-3 hours per night, start time is either 7:00pm or 8:00pm and you are done between 10:00 pm - 11:00 pm (some positions may have earlier start/end times and Sundays may require more hours) Part time hours working 10-15+ hours per week
Benefits: 
Great pay - pickup truck owners and vehicles using trailers will receive the higher part of our pay range. Get paid as you earn using EarnIn**. All driving is done while on community property – no offsite driving or dumping. Paid training and opportunity for growth within the company Employee referral bonus program – get paid for your referrals Earn reward incentives through our recognition program Tuition reimbursement Stay physically fit while working outdoors
**EarnIn is a mobile app that gives people access to their money as they earn it – without waiting for payday.
Qualifications: Must be at least 18 years of age A smart phone with data plan to access our mobile app An open bed pickup truck or vehicle with trailer A valid driver's license Current auto insurance in your name for your vehicle Ability to work indoors or outdoors in changing weather conditions Ability to lift and transport up to 50 lbs
Safety statement: Socially distanced work environment All required Personal Protective Equipment (face covering, gloves, safety vest, etc.) is provided free of charge Our processes exceed the CDC and OSHA guidelines on COVID-19 safety Zero reported occupationally transmitted cases of COVID-19 Dedicated team of occupational health & safety professionals that manage all aspects of associate safety, including COVID-19 protocols.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Immediate hire for Warehouse Workers / Unloaders for our Dallas cold storage facility orders and operations.
The majority of daily work is in a Cold Refrigerated Environment. In this role, you'll play a pivotal part in our warehouse operations, from picking and packing boxes that can weigh 10-100lbs, to preparing orders for shipment, accompanying drivers on routes and assisting in the removal of goods from the back of the refrigerated truck at grocery stores and other vendors purchasing Amigos Meats products. Entry Level. NO Experience Needed!
Pay starts at $13/hr with 40 hours/week, Plus paid overtime. Work Schedule:  Sunday - Friday 8-12 hours. Or Monday - Saturday 8-12 hours. Must be able to work holidays.
Benefits: Full Medical Dental Vision 401K Vacation Time Sick Time Holiday Pay Short-Term/Long-Term Disability
Qualifications: Entry Level- NO experience required Ability to communicate verbally Be able to lift up to 40lbs Be physically able to get in and out of a truck Be physically able to load & unload a dolly Must be able to work holidays
Amigos is a second chance employer. EOE. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Hiring Commercial CDL A Drivers with valid 2 year driving experience!
We need Texas CDL A Drivers to drive our tractor and refrigerated trailers and box trucks on local routes delivering fresh meat products to customers. Amigos partners with numerous vendors across North America and around the world to provide our customers with top of the line selection and quality. Commercial CDL A required with minimum 2 years verifiable driving experience, valid DOT Medical Card and MUST pass DOT Clearing house and Drug and Alcohol screen to be hired. We offer over 40+ hours a week guaranteed. 5 DAY WORK WEEK and at times a 6th day with a set schedule.  ALL Local, Regional driving and Home Every Night! Full Time / Year round Work / No layoffs! Most drivers earn $1200 to $1900/week with Performance Bonuses and Load Bonuses Available.
Benefits: Full Medical Dental Vision 401K (up to 4% company match!) Vacation Time Sick Time Holiday Pay Short-Term/Long-Term Disability Boot Allowance
Qualifications: Must have a valid CDL A Must have Med card and pass US DOT Clearinghouse review Must Pass a drug screen and background check Must have an acceptable clear MVR with no AT FAULT accidents in the past 2 years.
Amigos is an Equal Opportunity and Second Chance employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are looking for Part-Time Night Trash Collectors to join us! Having your own truck is preferred but not required.
Pay is up to $18/hr with your own pick up truck and up to $15/hr if you do not have your own vehicle.
Are you interested in a part-time opportunity to earn extra income in the evenings? Do you like working outdoors and staying active? If so, you may be a good fit for our Apartment Trash Collector position.
Valet Living is hiring for a Part Time Apartment Trash Collector (Service Valet) to work during the evening hours in your local area. This is a great paying, part time job that is a great way to earn extra money or supplement income while working another job.  You’ll enjoy working outdoors, on your own, in a stress-free environment and get a workout while you do this job.  We are an essential business that continues to grow, and our associates benefit from reliable hours, consistent pay, and promotional advancement opportunities.
We offer an immediate start date and provide hands-on, paid training. No experience is necessary.
Collect trash and recycling bags door to door within a local apartment community and take these items to the trash compactor or dumpster on the property site (no large or bulk items and no offsite driving and/or dumping) Typically work 5 nights a week from Sunday through Thursday. Enjoy weekends off! Work 2-3 hours per night, start time is either 7:00pm or 8:00pm and you are done between 10:00 pm - 11:00 pm (some positions may have earlier start/end times and Sundays may require more hours) Part time hours working 10-15+ hours per week
Benefits: Great pay - pickup truck owners and vehicles using trailers will receive the higher part of our pay range. Get paid as you earn using EarnIn**. All driving is done while on community property – no offsite driving or dumping. Paid training and opportunity for growth within the company Employee referral bonus program – get paid for your referrals Earn reward incentives through our recognition program Tuition reimbursement Stay physically fit while working outdoors **EarnIn is a mobile app that gives people access to their money as they earn it – without waiting for payday.
Qualifications: Must be at least 18 years of age Ability to work indoors or outdoors in changing weather conditions Ability to lift and transport up to 50 lbs. A smart phone with data plan to access our mobile app An open bed pickup truck or vehicle with trailer is preferred A valid driver's license is preferred Current auto insurance in your name for your vehicle, or listed as a driver on policy is preferred
Safety statement: Socially distanced work environment All required Personal Protective Equipment (face covering, gloves, safety vest, etc.) is provided free of charge Our processes exceed the CDC and OSHA guidelines on COVID-19 safety Zero reported occupationally transmitted cases of COVID-19 Dedicated team of occupational health & safety professionals that manage all aspects of associate safety, including COVID-19 protocols.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Overview: Find Your Passion and Purpose as a Home Health Physical TherapistSalary: 97,000 - 118,000Coverage Area: Rockwall, Rowlett, QuinlanShift: FT, Weekday, daytimeReimagine Your Career in Home HealthAs a medical professional, you know that what you do impacts you as much as your patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it’s really special to be a part of our patient’s health journey and create incredible memories while providing world-class patient care.Offer Based on Years of Experience What You Need to Know: Our Investment in YouWe are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including: Medical, dental, and vision coverage Paid time off and paid holidays Professional development Company-matching 401(k) Flexible spending and health savings accounts Company store credit for your first AccentCare-branded scrubs for patient-facing employees Qualifications: Be the Best Home Health Physical Therapist You Can BeIf you meet these qualifications, we want to meet you!Minimum nine months experience as a physical therapistPreferred community/home health experienceRequired Certifications and Licensures:Master’s degree in physical therapy approved by CAPTE accredited physical therapist education programCurrently licensed to practice as a physical therapist within the state of agency operation and compliant with accepted professional standards and practicesMust possess and maintain valid CPR certification while employed in a clinical roleMust be a licensed driver who can travel to all business locationsCome As You AreAt AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. And we are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging.AccentCare is proud of how we are building a culture and inclusive infrastructure to help elevate the voice of all our employees with a special focus on the underrepresented and marginalized. We offer equal employment opportunities regardless of a person’s race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification. Posted Salary Range: USD $97,000.00 - USD $118,000.00 /Yr.

Overview:Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do! With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care to underserved families in a fun, compassionate environment. Are you ready to join us in creating our next million smiles We have JUST the opportunity for you.We are actively seeking an Associate Dentist to join our growing team on Fridays and Saturdays only. Support our mission to provide excellent dental care in the community and help us create more smiles and memorable experiences for children and adults. Join a team that believes in teamwork and truly cares about their patients. Find your opportunity to make an impact: Take care of your community while participating in activities to promote a positive image of the company! Join in morning huddles (hey, you can even run one!), plan your day and let your team know how much you appreciate them, highlight great examples of customer focus, collaboration, meeting goals, etc. Love working with kids (they make up 70% or more of our patient base) Associate Dentists are responsible for providing dental services to patients with the support of their team. Our practice has: DentaPro software Digital x-ray and Panorex units Fiber-optic handpieces Yearly OSHA and HIPPA and Emergency Management training Ratio of 1 hygienist, 1 hygiene assistant, 2 dental assistants per provider Patient Base: primarily ages 3-21 and up to 30% adult population (depending upon location) Office flow: average 10-12 operative patients and 20-25 hygiene patients State insurance plans, PPO and out-of-network payor mix ***This opportunity provides growth and development through mentoring and collaboration*** What we offer: Guaranteed base pay in excess of 200k with uncapped earning potential Sign on bonus Student loan repayment assistance Guaranteed base pay No lab fees FT providers are eligible to participate in Medical/Dental/Vision insurance plans, HSA/FSA Short Term Disability/Long Term Disability and Basic Life Insurance plans are paid for by company 401(k) Retirement Plan Company paid malpractice insurance coverage Paid holidays and time off Continuing Education reimbursements CE offered through ADA Accredited Continued Education Recognition Program (C.E.R.P) Reimbursements for associated licenses, certifications, and professional dues such as ADA and/or AAPD memberships Multiple schedule options to help maintain a healthy work/life balance VISA and Green Card sponsorship available We expect you to have: DDS/DMD from a dental education program accredited by the Commission on Dental Accreditation Current, valid license to practice dentistry in states where providing care or eligible for licensure Other certifications as required - CPR, DEA, etc. Nitrous Oxide certification (only LA, MS, DC, TX, MA) Compassion and a strong desire to provide dental care to both children and adults We value teamwork, mutual respect, and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.