Inizio Engage has partnered with an innovative biotech company to build a nationwide team of Clinical Educators (CE) whose mission is to provide supplemental device training for NTM (Nontuberculous Mycobacteria) or Mycobacterium avium complex (MAC) lung disease patients and their caregiver(s) throughout their early treatment experience.The Clinical Educator (CE) will have an in-depth understanding of the disease state and treatment options, the process of medication delivery via specialty pharmacy, and if applicable, individual patient situations including insurance and reimbursement challenges, patient support offerings through the client’s patient services, and potential community resources.The program is designed with the needs of patients diagnosed with NTM MAC lung disease and is an effective and comprehensive program used to ensure that users of the product have ample access to robust clinical product education and device training.This is your opportunity to join Inizio and support a top biotechnology company!What’s in it for you Competitive compensationExcellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotionsGenerous performance-driven Incentive Compensation packageCompetitive environment with company wide recognition, contests, and coveted awardsExceptional company cultureRecognized as a Top Workplace USA 2021Awarded a “Great Place to Work” award in 2022 and 2023Fortune Best Workplaces in Biopharma 2022What will you be doing Understand a patient’s support needs, and interaction preferences, to deliver upon a seamless, tailored patient experience that helps each patient initiate his or her treatment as prescribed by the HCP (Healthcare Professional)Establish a supplemental support relationship with each assigned patient, starting with disease state education, treatment initiation and follow up if neededCommunicate timely and effectively with each assigned patient regarding program support and treatment expectationsCollaborate with Case Manager to monitor each patient through their initial treatment experience, and proactively resolve any emerging treatment continuation barriers and follow up as neededProvide supplemental education to patient and caregiver on proper technique to self-administer productMaintain communication and integrate activities, when appropriate, with key stakeholders to support the patient experienceIncrease awareness of disease state through education to healthcare professionalsTrain and educate office staff on the product and device including adverse events and safety information per labelResponsible for documenting all activity related to office calls and patient interaction timely and accurately.Adheres to internal and external compliance and codes of conduct.Provide a responsive, patient focused service in order to satisfy customer needsReport to the Inizio Regional Manager or Client Account ManagerCapture time and expenses while working on the program through the Inizio dedicated time capture and expense systemWhat do you need for this position COVID-19 Vaccination required. Must be able to provide proof of vaccination upon offer acceptanceQualified HCP (Registered Respiratory Therapist or Registered Nurse) with current state license.Associates Degree/Bachelors/BSN preferredMinimum of 3 years’ experience working in respiratory disease state or related field and home healthcare experience preferredDemonstrate effective and professional communicationExcellent interpersonal skills and computer literacyDemonstrable organizational skillsExperience presenting to various customer groups is preferredAvailability during nights and/or weekends to meet program needsAvailability for up to 50 to 75% overnight travelAbility to travel on a regular basis via car and/or airplane as neededValid US Driver’s LicenseAbility to lift, carry and otherwise move up to 25 poundsAbility to sit, stand or walk for various lengths of time throughout the dayAbility to operate fax/copy machines, telephone, calculator, computer and systems on a daily basisExperience Preferred:Pulmonary/Respiratory experience highly preferredClinical Educator and/or pharmaceutical industry experienceAbout Inzio EngageInizio Engage, part of Inizio, is a global leader in commercialization services for the healthcare industry. We partner with our clients across Commercial, Patient Solutions, Medical Affairs, Market Access, and Event Experiences to build creative, scalable and tailored health solutions that are executed flawlessly, to deliver positive outcomes for patients.Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. To learn more about Inizio Engage, visit us at: https://inizioengage.com/We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be considered.