KEY ACCOUNT MANAGER - RETAIL FOOD

The Key Account Manager - Retail Food plays a pivotal role in driving the growth and profitability of our manufacturing business by managing and expanding relationships with key retail food clients. This position is responsible for developing strategic account plans that align with both client needs and company objectives, ensuring long-term partnerships and customer satisfaction. The role requires a deep understanding of the retail food industry, market trends, and competitive landscape to identify new business opportunities and optimize product placement. The Key Account Manager will collaborate closely with cross-functional teams including sales, marketing, supply chain, and product development to deliver tailored solutions that meet client demands. Ultimately, this role is essential for maintaining a strong market presence and achieving revenue targets within the retail food sector.

Responsibilities:

• Build and maintain strong, long-lasting client relationships by understanding their business needs and providing exceptional service.
• Develop and execute comprehensive account strategies to grow sales and market share within assigned retail food accounts.
• Collaborate with internal teams to ensure timely delivery, product availability, and effective promotional activities.
• Analyze sales data, market trends, and customer feedback to identify opportunities for product innovation and improvement.
• Negotiate contracts, pricing, and terms to maximize profitability while maintaining competitive positioning.
• Prepare regular reports on account status, sales forecasts, and performance metrics for senior management.
• Represent the company at industry events, trade shows, and client meetings to enhance brand visibility and network.

Skills:

The Key Account Manager utilizes strong interpersonal and communication skills daily to build trust and rapport with key retail clients, ensuring their needs are understood and met effectively. Analytical skills are essential for interpreting sales data and market trends to make informed decisions that drive account growth and profitability. Negotiation skills are applied regularly to secure favorable contract terms and pricing agreements that benefit both the client and the company. Project management and organizational skills help coordinate cross-functional efforts to deliver products and promotions on schedule. Additionally, proficiency with CRM and data analysis tools supports efficient account tracking, reporting, and strategic planning.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Food Science, or a related field.
• Minimum of 2 years experience in key account management or sales within the retail food or manufacturing industry.
• Proven track record of managing large retail accounts and achieving sales targets.
• Strong negotiation and communication skills with the ability to influence decision-makers.
• Proficiency in CRM software and Microsoft Office Suite.

Preferred Qualifications:

• Experience working with major retail food chains or distributors.
• Advanced degree or certification in sales, marketing, or supply chain management.
• Knowledge of food safety regulations and quality standards relevant to the manufacturing sector.
• Familiarity with data analytics tools and market research methodologies.
• Ability to travel as needed to client sites and industry events.