Massena, NY 13662 • (36.4 miles) • Full Time • $21.50 to $25.82 / hr • 10/8/2026

Role : To assist the Credit Union in achieving its Service Mission to deliver Total Member Delight in each and every service interaction with both internal and external members. A key component of this external service is to identify the financial needs of each member and recommend an effective credit union product solution. In addition will provide mortgage and home equity lending information to members. Responsibilities : Answer questions and assist members with general mortgage and home equity questions or concerns either by telephone, in person or by correspondence. Interview loan applicants to obtain required information for mortgage and/or home equity applications. Offer members products and services through the ACS system that will assist them in their financial lives. Review, evalu

Massena, NY 13662 • (36.4 miles) • Full Time • $23.42 to $27.42 / hr • 10/8/2026

Role: To identify the financial needs of each member and recommend an effective credit union product solution. In addition will provide mortgage and home equity lending information to members. Will be responsible for independent scheduling of appointments and the time to maintain a proper level of service to the members. Responsibilities: Answer questions and assist members with general mortgage and home equity questions or concerns either by telephone, in person or by correspondence. Interview loan applicants to obtain required information for mortgage and/or home equity applications. Offer members products and services through the ACS system that will assist them in their financial lives. Review, evaluate and analyze mortgage and home equity loans and make appropriate recommendations and