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AUBURN UNIVERSITY CREDIT UNION
Auburn, AL 36830 • (36.3 miles) • Full Time • 9/25/2026
Collections ManagePosition SummaryThe Collection Manager is responsible for directing and managing the Credit Union's collection function across consumer, credit card, and real estate-secured delinquent accounts. This role develops and enforces collection strategies that minimize loss, maximize recovery, and maintain compliance with applicable federal and state regulations (including FDCPA, Regulation Z, Regulation B/ECOA, and NCUA guidance) while preserving positive member relationships. The Collection Manager supervises collections staff, monitors portfolio delinquency and charge-off trends, and works closely with Lending, Risk, and Compliance to protect the financial health of the Credit Union.Essential Duties and ResponsibilitiesOversee day-to-day operations of the collections departme