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Montgomery, AL 36104 • (17.6 miles) • Full Time • $16.00 / hr • 10/18/2026
Customer Service Representative Remote, AL | Full-Time | $16.00/hour | Paid Training Pay includes $16.00 base and monthly bonus eligibility. ***You must live in Alabama to be eligible for this position.*** Help customers solve problems that need a human touch. We’re hiring Customer Service & Solutions Advisors to support customers for a leading telecommunications provider. Customers may use automated or AI-assisted support before reaching you, so you’ll focus on conversations that require problem-solving, empathy, judgment, and personalized solutions . What You’ll Do Listen, ask questions, and uncover what customers really need Research and resolve account, billing, service, device, and technical concerns Troubleshoot issues requiring additional support Recommend and sellMCI Careers
Montevallo, AL • (43.3 miles) • Part Time • $12.50 to $16.00 / hr • 10/13/2026
Overview MCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team use people, technology and innovation to help organizations improve customer experience and business performance. We are seeking Hurricane Relief Agents to provide customer support as needed in response to disaster relief efforts. This is a temporary, remote position that is contingent on hurricane-related relief needs. In this role, you will help customers during challenging circumstances by providing timely, compassionate, and effective support. You will assist with customer requests, apply proven customer service techniques, and learn oMCI Careers
Montevallo, AL • (43.3 miles) • Full Time • $7.25 to $11.50 / hr • 10/6/2026
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribuMCI Careers
Montevallo, AL • (43.3 miles) • Full Time • $10.10 to $13.50 / hr • 10/21/2026
Overview MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance. We are looking for Call Center Representatives to support our "Get Out the Vote" initiative. In this role, you will make outbound phone calls on behalf of the Republican Party to encourage voter turnout for the presidential election. Ideal candidates will be comfortable representing the Republican Party, have excellent communication skills, be eager to learn, and be highly reliable. To be considered for this role, you must compl