Montgomery, AL • (38.1 miles) • Full Time • 10/1/2026

Role OverviewAs a Temporary Customer Service Associate, you'll support students, faculty, and staff across the country while learning industry leading technology like Amazon Connect and Connect Assistant. Associates work in a dynamic, fast-paced environment and spend their time interfacing with students, faculty, and staff of Higher Education and K-12 institutions. This is a great opportunity to apply your communication, problem solving, and technical skills in a mission-driven environment.A Day in the LifeHandle a high volume of inbound phone calls while efficiently managing multiple tasks in a fast-paced call center environmentResolve customer issues using AWS tools specifically Amazon Connect and Connect Assistant, following defined call flowsDeliver a positive experience through empath