Oxford, AL 36203 • (29.4 miles) • Full Time • $15.00 / hr • 10/18/2026

Your Opportunity: Customer Service Representative Easy Money Oxford, AL As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable,

Villa Rica, GA 30180 • (35.6 miles) • Full Time • 10/24/2026

LOCATION:On-site in Madison, WI POSITION IS CONTINGENT UPON AWARD OF CONTRACT SUMMARY: Supervises and develops frontline call center staff in accordance with company policies, procedures, contractual requirements, and performance standards. Partners with management to achieve operational objectives, contractual compliance, service-level expectations, and quality outcomes. Oversees daily team performance, coaching, workforce utilization, employee development, and escalation resolution to ensure exceptional service delivery for members, providers, and clients while maintaining a productive and engaged work environment. ESSENTIAL FUNCTIONS Ensure compliance with Call Center policies, procedures, contractual requirements, confidentiality standards, andestablishedoperational practices. Supervis

Villa Rica, GA 30180 • (35.6 miles) • Part Time • 10/24/2026

SUMMARY: Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service, operational efficiency, schedule adherence, productivity, and contractual performance. This role oversees workforce planning, real-time operations, staffing strategies, and contingency planning in a high-volume, time-sensitive environment. Additionally, the position develops and implements systems, processes, and procedures that enhance operational quality, improve efficiency, support service performance, and drive continuous improvement while maintaining a strong focus on member experience and organizational goals. Position contingent upon award of contract. POSITION LOCATION IS ON-SITE IN MADISON, WI