Tucson, AZ 85712 • (16.2 miles) • Full Time • 11/5/2026

Job Description The Customer Service Representative – Collections (CSR) works cooperatively with borrowers to establish repayment arrangements and resolving defaulted accounts in accordance with all applicable Federal and State laws and company policies. The CSR will be expected to provide exceptional customer service while adhering to quality expectations for inbound and outbound customer interactions. Qualification Requirements Education Requirement: HS/GED diploma Related Experience: Minimum of 1 year of collections or related experience Computer Equipment and Software Requirements: Working knowledge of Microsoft Office and Internet software. Essential Functions Working with borrowers via inbound and outbound calls to negotiate and arrange payment plans for defaulted accounts Update bor