Sparks, NV 89441 • (39.8 miles) • Full Time • 10/2/2026

Order Entry / Customer Service Representative (Bilingual)Company DescriptionFor over 25 years, Walkenhorst's has made it possible to send packages to inmates incarcerated in correctional facilities. We serve inmates and their families and friends across the nation. We are family-owned and operated and committed to quality service, selection, and complete satisfaction.Job DescriptionSummary of major responsibilities.Answering incoming customer phone callsProcessing orders over the phone and by mailData entry.Job Duties/Responsibilities include but are not limited to.Respond to the needs of customers and provide personalized serviceManage & update customer databasesIdentify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.Manage large am