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CARPENTER & BLACK SMITH FURNITURE, INC.
March Air Force Base, CA 92518 • (40.8 miles) • Full Time • $25.00 / hr • 10/16/2026
Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process orders, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Review daily shipping log, create bills of lading, pick demands, and provide to warehouse to ship orders Receive a high volume of inbound calls and emails Identify the reason for the customer’s call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service t