Ouray, CO 81427 • (36.9 miles) • Full Time • $21.00 to $28.00 / hr • 10/12/2026

TWIN PEAKS LODGE & HOT SPRINGS Reservations & Call Center Agent Company: Alpenglow Properties Ouray, Inc. dba Twin Peaks Lodge & Hot Springs | Location: Ouray, Colorado Department: Reservations/Administration | Reports To: Assistant General Manager and Operations Manager POSITION SUMMARY The Reservations & Call Center Agent assists guests with hotel room reservations, spa appointments, ATV rentals, and general questions about Twin Peaks Lodge & Hot Springs and its services. This position requires excellent customer service, strong attention to detail, and the ability to manage several reservation systems while communicating professionally by telephone, email, and electronic messaging. The position also performs general administrative duties and provides support to hotel management and othe