East Hartford, CT 06108 • (44.2 miles) • Full Time • $18.00 to $19.50 / hr • 10/22/2026

First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through answering all incoming calls, taking complete and accurate messages, scheduling appointments, verifying patient information, collecting all relevant information. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Paid Time Off, 8 Paid Holidays, and 2 Floating Days per year Retire

Southington, CT 06489 • (38.1 miles) • Full Time • $19.00 to $24.00 / hr • 10/14/2026

Job Title: Patient Coordinator Job Description This Patient Coordinator role supports a growing healthcare call center team by managing high-volume inbound patient calls, scheduling appointments, and delivering exceptional customer service in a fast-paced clinical environment. The position operates Monday through Friday from 8:00 a.m. to 5:00 p.m. and plays a key part in the organizations transition to a dedicated call center model, ensuring consistent phone coverage and a positive patient experience. Responsibilities Answer and manage approximately 75 or more inbound patient calls per day with professionalism and empathy. Schedule, reschedule, and confirm patient appointments accurately and efficiently. Use Epic EMR to document patient interactions, update registration details, and record

East Hartford, CT 06108 • (44.2 miles) • Full Time • $19.94 / hr • 10/14/2026

East Hartford, CT - Onsite Office Contract Role Shift: Monday to Friday, 8:00 AM to 5:00 PM, long-term contract Pay Rate: $19.94 per hour, paid weekly Schedule: Full-time, 40 hours per week Launch Your Career in a Dynamic Office Environment! Are you ready to sharpen your skills and contribute to a vital part of business operations? This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment. What You'll Do: Takes and responds to a high volume of inbound calls in a fast-paced environment Works with multiple software programs and toggles between programs using dual monitors Patiently and compassionately responds to callers regarding confidential in

Hartford, CT 06101 • (41.9 miles) • Full Time • $19.00 to $24.00 / hr • 10/7/2026

Benefits: 401(k) 401(k) matching Bonus based on performance Paid time off Hiring on Behalf of a client - Location: Onsite, Hartford, CT Shifts: 8 hour shifts Monday - Friday with shifts varying between 8AM EST - 6PM EST P4P: performance rated bonuses paid out on a quarterly basis Annual PTO: 15 vacation days, 10 sick days, 2 floating holidays and 8 company holidays, volunteer time-off Other PTO: Jury duty, bereavement leave, military leave etc. as applicable per State regulations. Benefits: Elected benefits such Medical (along with subsidized gym memberships), dental, vision insurance, Legal, identify theft, critical illness, pet insurance offered at competitive premiums. Basic life Insurance, Short Term and Long term disability and employee assistance program including mental health suppo

Meriden, CT • (44.5 miles) • Full Time • 10/1/2026

Customer Service Representative – Healthcare Call Center Meriden Area, CT | $20/hour | Full-Time Temporary | Monday–Friday Position Status: This position has recently been filled. We are continuing to accept applications for future similar opportunities. Healthcare & Call Center Experience Required A.R. Mazzotta is hiring a Customer Service Representative for a healthcare-focused call center in the Meriden area. This is a great opportunity for an experienced customer service professional who has worked in a medical, healthcare, or medical insurance environment and has call center experience. In this role, you’ll assist customers with insurance-related questions, provide information, and offer general assistance while delivering professional, customer-focused service. What will make you suc

Hartford, CT 06106 • (41.3 miles) • Full Time • 10/1/2026

Location: Hartford, CT 06106 Date Posted: 08/01/2026 Category: Transportation Education: High School Diploma/GED Precision Human Resource Solutions, Inc. is seeking a Call Center Customer Service Representative to work in a large transportation department. The assignment is working onsite with Capitol Region Education Council (CREC) in Hartford, CT. * Position Starts Immediately * This is an In Office call center in Hartford, CT. HOURS & COMPENSATION * Available shift: 12:30pm-7:30pm OR 530am-1230PM * Monday through Friday * Mandatory Overtime * $17.50/hr REQUIREMENTS * Must have at least one(1) year of experience in a call center * Computer skills with a proficiency in Microsoft Word, Excel, and Outlook * Ability to work in a heavy call volume environment * Demonstrated customer service e

East Hartford, CT 06108 • (44.2 miles) • Full Time • $22.40 / hr • 10/14/2026

Job Summary Quality Assurance (Call Center) - E Hartford, CT Full-time, Contract In-Office | E Hartford, CT, United States Monday to Friday, 830am - 5pm Duration: 4+ months, potential to be extended or become permanent The Opportunity Reporting to the Quality Assurance Supervisor, the Quality Assurance Specialist is responsible for conducting quality reviews across various functional areas, identifying trends and issues, and supporting continuous improvement initiatives. The successful candidate will demonstrate strong attention to detail and contribute innovative strategies to improve quality, accuracy, and operational processes. Responsibilities Conduct call quality monitoring and score adherence to QA standards. Provide actionable coaching to agents based on QA findings. Analyze custome

East Hartford, CT 06108 • (44.2 miles) • Full Time • $23.35 / hr • 10/14/2026

Call Center SupervisorPosition Summary Reporting to the Operations Manager, the Call Center Supervisor is responsible for overseeing the daily operations and performance of call center staff. This role works collaboratively with operations management, training, and quality assurance teams to ensure employees meet established service standards for timeliness, accuracy, productivity, and customer satisfaction. The successful candidate will demonstrate strong leadership, analytical, and problem-solving skills, while identifying and implementing strategies to improve operational efficiency, employee performance, service quality, and overall team effectiveness. Primary Duties and Responsibilities1. Staff Supervision and Operational Oversight Oversee daily staff performance to ensure established

East Hartford, CT 06108 • (44.2 miles) • Full Time • $19.94 / hr • 10/7/2026

Location: East Hartford, CT (Onsite) Schedule: Monday to Friday | 8:00 AM – 5:00 PM Job Type: Full-time, Long-Term Contract (40 hours/week) Pay: $19.94/hour, paid weekly Looking for an opportunity to build your administrative and customer service experience with a well-established organization? We're seeking a detail-oriented professional who thrives in a fast-paced environment and enjoys helping customers while keeping operations running smoothly. What you'll do: Handle a high volume of inbound calls with professionalism and efficiency. Assist customers by providing accurate information and resolving inquiries. Navigate multiple software applications simultaneously using dual monitors. Enter and maintain accurate data while following established processes. Support day-to-day administrativ

East Hartford, CT 06108 • (44.2 miles) • Full Time • $23.35 / hr • 9/30/2026

Call Center Supervisor Monday to Friday, 8am - 5pm 3-4 month contract Position Objective Reporting to the Site Operations Manager, the Call Center Supervisor is responsible for the day-to-day supervision and performance management of Call Center staff. The Supervisor works collaboratively with Operations Management, Training, and Quality Assurance to ensure employees meet contractual requirements related to timeliness, accuracy, productivity, and customer service. The Call Center Supervisor is also responsible for identifying and implementing innovative strategies that support continuous operational improvement and result in increased staff productivity, accuracy, efficiency, and overall performance. Primary Duties and ResponsibilitiesStaff Supervision & Oversight Maintain accountability f

East Hartford, CT V1T 2C3 • (44.9 miles) • Full Time • $20.00 to $22.25 / hr • 10/11/2026

Job Summary Quality Assurance (Call Center) - E Hartford, CT Full-time, Contract In-Office | E Hartford, CT, United States The Opportunity Reporting to the Quality Assurance Supervisor, the Quality Assurance Specialist is responsible for conducting quality reviews across various functional areas, identifying trends and issues, and supporting continuous improvement initiatives. The successful candidate will demonstrate strong attention to detail and contribute innovative strategies to improve quality, accuracy, and operational processes. Responsibilities Conduct call quality monitoring and score adherence to QA standards. Provide actionable coaching to agents based on QA findings. Analyze customer interactions to identify trends and root causes. Document QA findings and maintain precise per

East Hartford, CT • (44.9 miles) • Full Time • $19.94 / hr • 10/7/2026

East Hartford, CT - Onsite Office Contract Role Shift: Monday to Friday, 8:00 AM to 5:00 PM, long-term contract Pay Rate: $19.94 per hour, paid weekly Schedule: Full-time, 40 hours per week Launch Your Career in a Dynamic Office Environment! Are you ready to sharpen your skills and contribute to a vital part of business operations? This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment. What You'll Do: Takes and responds to a high volume of inbound calls in a fast-paced environment Works with multiple software programs and toggles between programs using dual monitors Patiently and compassionately responds to callers regarding confidential in