Naples, FL 34109 • (22.6 miles) • Full Time • 10/1/2026

Healthcare Network (HCN) is a Federally Qualified Health Center (FQHC) serving as the medical home for patients from birth to geriatric. We provide quality medical, dental and behavioral health services through board certified physicians and evidence-based practices to ensure that the whole patient receives quality care, regardless of insurance or income status.We seek individuals to join our team of caregivers who are passionate about their community and the health and wellbeing of those who live and work here. Bilingual candidates are preferred, as the majority of our patients' first language is not English.In return for your expertise, HCN offers a highly competitive wage and benefit package for our full-time employees. We offer: Competitive pay; 11.5 paid holidays (New Year's, MLK, Goo

Fort Myers, FL 33912 • (43.2 miles) • Full Time • 9/6/2026

Patient Collections Patient collection representative: In this position you will contact patients with past due medical bills and help them to find a resolution. Individuals who are successful in this role enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties.Contacting Patients: Reaching out via phone calls, emails and formal billing letters to discuss unpaid balances.Collecting and posting payments. Also negotiating payment plans when needed.Resolving Billing Disputes: Explaining line-item charges, deductibles, copays, and coinsurance to clear up patient confusion.EHR Ledger/Claims Knowledge: Verifying that insurance has already been properly billed and processed before seeking the