Tampa, FL 33619 • (9.1 miles) • Full Time • 10/6/2026

OverviewMCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance.Are you a persuasive communicator who thrives in a fast-paced environment and enjoys helping people achieve financial stability? We’re looking forBilingual Collections Representativesto join our growing team and support toll-related account recovery efforts.In this role, you’ll engage with customers to resolve outstanding toll balances, negotiate payment plans, and maintain positive relationships all while representing trusted pub

Clearwater, FL 33762 • (23.6 miles) • Full Time • 10/1/2026

EssentialDutiesandResponsibilities Error Management and Claims Resolution Research, analyze, and resolve lab travel errors.Submit claims to the appropriatepayer for reimbursement when required.Documentation and Compliance Ensure detailed, accurate, and compliant account notes are entered into the billing system for all billing activities.Maintain complete audit trails within billing systems to support claim processing and reimbursement validation.Ensure required documentation is properly attached and maintained for compliance and audit readiness.Review documentation for completeness and accuracy prior to claim submission.Support internal and external audits by providing requested documentation and claim history records.Adhere to all CMS, HIPAA, Medicare, and organizational compliance requ

Tampa, FL 33619 • (9.1 miles) • Full Time • 9/23/2026

OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute

Clearwater, FL 33762 • (23.6 miles) • Full Time • 10/1/2026

EssentialDutiesandResponsibilities Hospice and Medicare Billing Process and submit hospice-related claims in accordance with Medicare, Medicaid, and payer billing guidelines.Submit claims with appropriate modifiers, including the GW modifier for services determined to be unrelated to the patient's terminal hospice diagnosis.Review claim submissions for accuracy and completeness prior to billing.Verify payer information and billing requirements to ensure correct claim routing and reimbursement.Denial Management and Claims Resolution Research, analyze, and resolve B9 denial claims.Submit claims to the appropriate hospice payer for reimbursement when required.Document all denial resolution activities and payer communications within the billing system.Related vs. Unrelated Service Determinati

Tampa, FL 33619 • (9.1 miles) • Full Time • 9/23/2026

OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute

Clearwater, FL 33762 • (23.6 miles) • Full Time • 9/23/2026

TASKS AND RESPONSIBILITIES:Takes inbound phone calls from our clients/customers/patients to obtain patient billing/demographic information.Sort incoming return patient mail and return patient statements with info electronically.Researches and resolves each customer’s account thoroughly using patient files and various eligibility websites.Documents all contact with customer completely to ensure follow through is complete and all issues are resolved to the satisfaction of the customer.Updates multiple systems with patient info.Performs adjustments on accounts and recommends necessary changes to the supervisor.Completes all weekly / monthly reports according to schedule.Performs other tasks as assigned by the supervisor to support the goals of the organization.Meets weekly/monthly Performance

Tampa, FL 33619 • (9.1 miles) • Full Time • 9/22/2026

OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute

Tampa, FL 33619 • (9.1 miles) • Full Time • 10/9/2026

OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute

Tampa, FL 33619 • (9.1 miles) • Full Time • 9/23/2026

OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute

Tampa, FL 33619 • (9.1 miles) • Full Time • 9/23/2026

OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute