Cedar Rapids, IA 52404 • (12.6 miles) • Full Time • $14.00 to $18.00 / hr • 10/23/2026

Collections Specialist This role involves contacting customers to collect outstanding debts, maintaining relationships, and ensuring timely payments. As a Collections Specialist you should have excellent communication and negotiation skills, a sense of urgency and the ability to work independently. You will also be required to institute legal action when payments are not made. Responsibilities Keep track of assigned accounts to identify outstanding debts Plan a course of action to recover outstanding payments Locate and contact customers to inquire of their payment status Update account status and database regularly Alert superiors of debtors unwilling or unable to pay when necessary Comply with requirements when legal action is unavoidable Negotiate suitable payment plans Handle questions

Cedar Rapids, IA 52402 • (18.9 miles) • Full Time • $25.00 to $28.00 / hr • 10/7/2026

POSITION SUMMARY: Assisting in the administration and processing of the organization's revenue management cycle. Work is performed under the general supervision of the billing supervisor. RESPONSIBILITIES: Assist with the daily preparation, review, and submission of insurance claims. Assist with client collections and follow-up activities. Obtain prior authorizations and provide required medical necessity documentation and information to insurance companies. Research and follow up with insurance payers regarding claim rejections and denials. Provide accurate and appropriate documentation required for claims processing. Submit claim status inquiries through insurance payer portals. Communicate with insurance companies by phone as needed regarding claims, benefits, and coverage. Prepare and

Urbana, IA • (29.7 miles) • Full Time • 9/30/2026

As a Collections Specialist , you will play a key role in maintaining the financial health of the organization by managing a portfolio of outstanding accounts, primarily business-to-business (B2B), along with a smaller volume of consumer accounts. Working closely with accounting, sales, and customer service teams, the Collections Specialist builds working relationships with customer accounts payable contacts, resolves invoicing and payment discrepancies, and secures timely payment of past-due balances. This role requires a balance of persistence and professionalism, as the specialist must recover funds while preserving valuable long-term client relationships. The Collections Specialist is integral to reducing average collection period, minimizing bad debt, and supporting consistent cash fl