Cumming, IA 50061 • (42.9 miles) • Full Time • $17.00 to $20.00 / hr • 10/20/2026

Description Answer incoming phone calls from members covered by our client company health benefit plans and identify the type of assistance the customer needs Make outbound calls to members about their claims Investigate requests and problems, with some assistance from others Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems Intervene with care providers (doctors offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed Assist and educate providers about the client benefit plan, including contracting opportunities with our company on behalf of the client Job Type & Location This is a Contract to Hire position base