Cedar Rapids, IA 52404 • (4.7 miles) • Full Time • $14.00 to $18.00 / hr • 10/23/2026

Collections Specialist This role involves contacting customers to collect outstanding debts, maintaining relationships, and ensuring timely payments. As a Collections Specialist you should have excellent communication and negotiation skills, a sense of urgency and the ability to work independently. You will also be required to institute legal action when payments are not made. Responsibilities Keep track of assigned accounts to identify outstanding debts Plan a course of action to recover outstanding payments Locate and contact customers to inquire of their payment status Update account status and database regularly Alert superiors of debtors unwilling or unable to pay when necessary Comply with requirements when legal action is unavoidable Negotiate suitable payment plans Handle questions