Cumming, IA 50061 • (31.8 miles) • Full Time • $17.00 to $20.00 / hr • 10/20/2026

Description Answer incoming phone calls from members covered by our client company health benefit plans and identify the type of assistance the customer needs Make outbound calls to members about their claims Investigate requests and problems, with some assistance from others Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems Intervene with care providers (doctors offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed Assist and educate providers about the client benefit plan, including contracting opportunities with our company on behalf of the client Job Type & Location This is a Contract to Hire position base

Urbandale, IA 50322-3740 • (28.2 miles) • Full Time • $60,000 to $80,000 / yr • 10/14/2026

Join a company where people stay, leadership is accessible, and employees truly matter. Are you a payroll professional who loves getting the details right while also being a trusted resource for employees? Do you enjoy working in a positive, team-oriented environment where your contributions are valued and recognized? We're seeking a Payroll & Benefits Administrator to become an important part of our team. This is more than a payroll role. It's an opportunity to support employees throughout their journey while working for a company known for its strong culture, employee longevity, and hands-on leadership. Our team enjoys a collaborative atmosphere, fun employee events throughout the year, and a CEO who is actively involved and invested in the success of both the company and its employees.