Boise, ID 83702 • (17.2 miles) • Full Time • $25.00 / hr • 10/17/2026

Position Overview We are seeking a Collections Specialist to manage delinquent consumer loan accounts while providing a professional and respectful borrower experience. This individual will work directly with borrowers to understand payment challenges, secure payment commitments, identify appropriate resolution options, and ensure accurate account documentation. The ideal candidate has experience in consumer loan collections, loan servicing, credit administration, or financial services and is comfortable handling a high-volume portfolio and difficult customer conversations. Key Responsibilities Manage assigned delinquency queues and collection campaigns through inbound/outbound calls, written correspondence, and approved digital communication channels. Work with borrowers to understand the

Boise, ID 83706 • (17.7 miles) • Full Time • $85,000 to $110,000 / yr • 10/17/2026

RedBuilt(TM) is a leading engineered wood products, structural components, and construction systems supplier to the commercial construction industry across North America. Our continued reputation for unparalleled customer service and support goes back over 50 years. We are built on safety, customers, careers, community, and the structures we shape. Summary: The RedBuilt Credit Department assesses customer and project risk, protects statutory lien and bond rights, and manages the collection of outstanding accounts receivable. Effective credit and collection practices convert sales into cash, improve working capital, support responsible growth, and minimize bad-debt exposure. The Credit and Collections Manager leads the day-to-day credit and accounts receivable function. This role develops a