Springfield, IL 62711 • (42.5 miles) • Full Time • 10/28/2026

JOB SUMMARY : The Collections Representativeposition is a service-line professional that will perform collection duties for a group of accounts, act as an advisor to inform clients of our approach, analyze their need for our services and explore alternate streams of revenue for the department. Heavily reliant on customer service skills, this position focuses on collecting accounts of a sensitive nature while striving to maintain the relationship between debtor and client. The Collections Representativewill also collaborate with other departments to ensure Federated Fiducial meets the business needs of the client. ESSENTIAL FUNCTIONS: Communicate professionally and appropriately with clients, debtors, agencies and law firms via all forms of communication Document in great detail communicati