Moline, IL 61265 • (44.1 miles) • Full Time • $21.28 to $29.80 / hr • 10/12/2026

Description: Position Overview: The Collection Officer is responsible for recovering money owed to Vibrant for delinquent loan, visa, and deposit accounts tominimize financial losses caused by delinquent accounts. What You Will Do: Communicate with members to resolve delinquency on accounts via phone, email, or letter Conduct a professional but direct conversation with members that assists in resolving delinquency on accounts Perform successful account maintenance by gaining member contact, resolving delinquency, and restoring member account access Maintain availability for front-line questions while promptly addressing concerns and prioritizing tasks Leverage skip-tracing tools and techniques to locate and make contact with delinquent members Use collection software/system and accurately