Cunningham, KY 42035 • (40.2 miles) • Full Time • 9/18/2026

Description: The Customer Service Representative will provide prompt, courteous, and professional service to Graceland contract holders, sales representatives, dispatchers, dealers, delivery drivers and internal co-workers.Answer and direct large volume of incoming callsManage detailed communications with customers, while maintaining a high level of serviceFocus on adherence to schedule while executing quality callsMake outbound calls to assist in the on-boarding of new customers as well as follow up calls on deliveries and repairsCommunicate with sales reps, dealers, dispatchers, drivers and other departments as neededHandle customer concerns, provide appropriate solutions/alternatives in a timely manner; follow up to ensure resolutionAll other duties assigned by ManagementRequirements: H

Cunningham, KY 42035 • (40.2 miles) • Full Time • 9/15/2026

Description: As a Bilingual Payment Center Representative, you'll assist Graceland customers with their accounts. Representatives are responsible for collecting payments, making payment arrangements, providing friendly payment reminders, and other day to day customer relations. All you need is a passion for building connections and helping customers!Communicate in a professional manner with customers regarding rental accountsProcess customer paymentsDiscuss acceptable payment arrangementsInteract internally with various other departmentsPromptly accept inbound calls from customers on a national levelAll other duties as assigned by managementHours-10:30 a.m. - 7:00 p.m.Requirements: High School Diploma or equivalentExcellent customer service skills with prior experience preferredOutgoing pe