Emporia, KS 66801 • (40.6 miles) • Full Time • $36,000 to $45,000 / yr • 10/25/2026

We are looking for a bilingual Customer Service Representative to join one of the top Farmers Insurance agencies in the state of Kansas. We have high standards because we care deeply about the experience we provide our customers and we want someone who takes just as much pride in that. If you’re personable, dependable, organized, confident talking with people, and the kind of person who naturally looks for a way to help, we want to meet you! What You’ll Do As a CSR, you’ll be a key part of the day-to-day experience our customers have with our agency. You’ll work directly with clients to make insurance easier, clearer, and less stressful. Responsibilities Your responsibilities will include: • Serve as a primary point of contact for customers by phone, email, and in person. • Build genuine,

El Dorado, KS 67042 • (27.8 miles) • Full Time • 10/10/2026

Job Description: Customer Service Representative Title: Customer Service Representative (CSR) Department: Office Administration Reports to : Office Manager Job Objective: The CSR’s primary objective is to ensure customer satisfaction exceeds the standards set out by The Grounds Guys through outstanding customer service and tracking of key results areas. Responsibilities: · Demonstrates the ability to carry on a professional conversation with commercial and residential residents, owners and decision makers. Monitoring all software for customer communication and responding in a timely manner Schedule technician jobs efficiently and to the standards expected Weekly customer communication on job status/progress for sold work Schedule estimates on the Outlook calendar for our sales team · Follo