Hays, KS 67601 • (1.2 miles) • Part Time • $16.70 to $18.72 / hr • 11/6/2026

Nex-Tech is seeking a Part-Time Help Desk Representative I to provide front-line technical support to customers and assist with troubleshooting service-related issues. This role is critical in delivering excellent customer experiences and resolving technical concerns efficiently. This position is ideal for someone who enjoys helping others and learning technical systems in a fast-paced environment. What You’ll Do: • Assist customers with troubleshooting and resolving technical issues • Provide support via phone, email, and chat • Follow troubleshooting processes to diagnose and resolve issues • Escalate complex issues to higher-level technical staff as needed • Enter and maintain accurate customer records and service tickets • Submit service orders and track issue resolution • Stay informe

Hays, KS 67601 • (1.2 miles) • Full Time • $17.88 to $22.36 / hr • 11/6/2026

Nex-Tech is seeking a Help Desk Representative I to provide front-line technical support to customers and assist with troubleshooting service-related issues. This role is critical in delivering excellent customer experiences and resolving technical concerns efficiently. This position is ideal for someone who enjoys helping others and learning technical systems in a fast-paced environment. What You’ll Do: • Assist customers with troubleshooting and resolving technical issues • Provide support via phone, email, and chat • Follow troubleshooting processes to diagnose and resolve issues • Escalate complex issues to higher-level technical staff as needed • Enter and maintain accurate customer records and service tickets • Submit service orders and track issue resolution • Stay informed on compa